GD

GARY DESROSIERS

Calificación General

4.8

(981 reviews)

62

Reseñas de GARY DESROSIERS

Cliente verificado

Miami, FL

2015 Hyundai Sonata

10/09/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service and customer service

Great service, great people

Recomendado

LUIS M., service manager de Braman Hyundai respondió el 10/10/2016 05:05 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

GARY DESROSIERS

EB

Ed B.

Coral Gables, FL

2015 Hyundai Sonata

10/04/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Clean,, good information

Gary Derose is excellent as a service advisor

Recomendado

LUIS M., service manager de Braman Hyundai respondió el 10/05/2016 05:24 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

GARY DESROSIERS

HR

Henry R.

Miami, FL

2016 Hyundai Sonata

10/04/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good service

Good service

Recomendado

LUIS M., service manager de Braman Hyundai respondió el 10/04/2016 03:46 PM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

GARY DESROSIERS

HR

Haydee R.

Miami Shores, FL

2013 Hyundai Sonata

10/03/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

the attention you receive.

Absolutely!!

Recomendado

LUIS M., service manager de Braman Hyundai respondió el 10/03/2016 12:37 PM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

GARY DESROSIERS

AC

ALISON C.

2013 Hyundai Elantra

10/01/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service!

Gary did a great job taking care of my car before and after the oil change.

Recomendado

LUIS M., service manager de Braman Hyundai respondió el 10/01/2016 08:11 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

GARY DESROSIERS

Cliente verificado

North Miami Beach, FL

2016 Hyundai Veloster

09/29/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Shuttle Service

Dropped off my car at dealership, got a shuttle ride to work, car was washed and ready to go when i came back in th afternoon.

Recomendado

LUIS M., service manager de Braman Hyundai respondió el 09/30/2016 05:52 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

GARY DESROSIERS

RR

Robert R.

Miami, FL

2007 HYUNDAI TUCSON

09/29/2016

Cliente Verificado

Categoría: Service

Great customer service

I always have had a good experience at this facility.

Recomendado

LUIS M., service manager de Braman Hyundai respondió el 09/30/2016 05:52 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

GARY DESROSIERS

SS

Sharon S.

Aventura, FL

2014 Hyundai Tucson

09/28/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Slow and inefficient service

I would not recommend anyone who needs a quick and efficient repair. I went to pick up my car today and they tried giving it to me with half of the scratches my car received from when lightning hit my car. On top of that they tried to say that it was not because of the lightning. Of course it was! I have pictures for proof. Now i have to remain without a car for another week or two. Probably two because everything seems to take way too long at this service. I'm very disappointed.

Recomendado

LUIS M., service manager de Braman Hyundai respondió el 09/28/2016 09:12 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

GARY DESROSIERS

RG

Roman G.

Miami, FL

2015 Hyundai Sonata

09/27/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Professional

It was quick and professional

Recomendado

LUIS M., service manager de Braman Hyundai respondió el 09/28/2016 12:25 PM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

GARY DESROSIERS

JH

Jorge H.

Miami Beach, FL

2016 Hyundai Elantra

09/24/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

excelent service clise to my house

100 points

Recomendado

LUIS M., service manager de Braman Hyundai respondió el 09/26/2016 05:22 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

GARY DESROSIERS

Cliente verificado

Aventura, FL

2013 Hyundai Elantra Gt

09/22/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

nothing

aok

Recomendado

LUIS M., service manager de Braman Hyundai respondió el 09/23/2016 06:32 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

GARY DESROSIERS

MB

Manuel B.

Miami, FL

2013 Hyundai Tucson

09/17/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Unsatisfactory service

I made an appointment prior to my vehicle service, but other people without appointment were helped before me because they arrived first, so the appointment system does not work. The free courtesy service given to me as a customer was not satisfactory. They took almost 4 hours to do an oil change.

No Recomendado

LUIS M., service manager de Braman Hyundai respondió el 09/19/2016 06:09 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

GARY DESROSIERS

BR

Bernardo R.

Miami, FL

2016 Hyundai Tucson

09/14/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Thanks

Thanks

Recomendado

LUIS M., service manager de Braman Hyundai respondió el 09/17/2016 05:21 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

GARY DESROSIERS

JB

Johnny B.

Miami, FL

2015 Hyundai Santa Fe S

09/14/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

good service

good servicer

Recomendado

LUIS M., service manager de Braman Hyundai respondió el 09/14/2016 04:37 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

GARY DESROSIERS

EM

Eric M.

Miami Beach, FL

2013 Hyundai Elantra

09/13/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Fast in and out 5000 mile maintenance

I had an appointment and was registered quickly. I was out in 15 minutes and returned in a few hours to pickup the car. That also took 15 minutes. One star removed for the price of oil change, tire balance/rotation and engine air filter.

Recomendado

LUIS M., service manager de Braman Hyundai respondió el 09/13/2016 04:58 PM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

GARY DESROSIERS

Cliente verificado

2015 Hyundai Santa Fe

ReScore Reseña™

09/12/2016

Cliente Verificado

Categoría: Service

Deserves zero stars, but there is no option for that

This dealership is not concerned about the customer experience. If they were concerned, they would have read my review and the response from the service manager would have been appropriately tailored to the problems I have had for over a year. Instead, they just prompt a generic email response as shown. Extremely disappointed, but considering their bad reputation in the business, I guess I expected too much. Pitiful. Take your business to a company that cares about their customers...this place isn't it.

No Recomendado

Empleados con los que trabajó

GARY DESROSIERS

Cliente verificado

Miami, FL

2016 Hyundai Elantra

09/10/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Smooth sailing car service

I would recommend anyone having a Hyundai to get their car service at Braman Hyundai. I love my car and the customer service I received.

Recomendado

LUIS M., service manager de Braman Hyundai respondió el 09/12/2016 04:38 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

GARY DESROSIERS

Cliente verificado

2015 Hyundai Santa Fe

ReScore Reseña™

09/12/2016

Cliente Verificado

Categoría: Service

Deserves zero stars, but there is no option for that

This dealership is not concerned about the customer experience. If they were concerned, they would have read my review and the response from the service manager would have been appropriately tailored to the problems I have had for over a year. Instead, they just prompt a generic email response as shown. Extremely disappointed, but considering their bad reputation in the business, I guess I expected too much. Pitiful. Take your business to a company that cares about their customers...this place isn't it.

No Recomendado

Reseña Original

09/09/2016

Tipo de Servicio: Maintenance

Categoría: Service

Not good. Prepare to wait 3 hours for an oil change and bring leather cleaner to clean off stained seats from dirty pants

I had a terrible experience the first time I was here for my first oil change 7 months ago with an appointment. I decided to give it another try for my recent oil change, thinking maybe they were having a bad day the first time. Turns out, they are just horrible. Having an appointment makes no difference. My oil change took 3 hours. I will never pre-pay maintenance again. I will definitely be taking my business to another dealer. I had asked for the dealership manager to call me after the first oil change and stained seats, but they do not care, no one ever called. I will also never buy a car from this dealer again. They have a terrible reputation and now I know why and all the people that told me not to go there are saying " I told you so". So...lesson learned.

No Recomendado

LUIS M., service manager de Braman Hyundai respondió el 09/12/2016 04:37 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

GARY DESROSIERS

Cliente verificado

Miami, FL

2015 Hyundai Santa Fe S

08/30/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great dealer!

Busy dealer but great service!

Recomendado

LUIS M., service manager de Braman Hyundai respondió el 08/30/2016 08:22 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

GARY DESROSIERS

Cliente verificado

Miami, FL

2014 Hyundai Elantra

08/25/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Very good!!

The service was great, the customer service too!

Recomendado

LUIS M., service manager de Braman Hyundai respondió el 08/26/2016 05:20 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

GARY DESROSIERS

Mostrando Reseña 961 - 980 de 1003 en total

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