avatar

FELIPE J GUZMAN

General Sales Manager
Calificación General
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(35 reviews)
90

Cliente verificado
El Centro, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/26/2021
cliente verificadoCliente Verificado
Categoría: Sales
Excelente
Excelente atención
Recomendado

Cliente verificado
Calexico, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/26/2021
cliente verificadoCliente Verificado
Categoría: Sales
Great experience
Great experience and customer service
Recomendado

JM
gravatar
James M.
Heber, CA
2020 Hyundai Ioniq Hev
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/24/2021
cliente verificadoCliente Verificado
Categoría: Sales
Painless process
Traded in a lease early from another car maker. Handled the process painlessly and were very flexible with financing options for the new car.
Recomendado
Empleados con los que trabajó

Cliente verificado
Calexico, CA
2020 Hyundai Ioniq Hev
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/23/2021
cliente verificadoCliente Verificado
Categoría: Sales
Great service
My husband and I love our car. We bought a hyundai Ionic. Service was good, sales person and the person who handled our paperwork were very friendly and made the long wait time less dreadful!
Recomendado

TN
gravatar
Thomas N.
El Centro, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/22/2021
cliente verificadoCliente Verificado
Categoría: Sales
Great service
No pressure sale, great customer service
Recomendado

JM
gravatar
James M.
Heber, CA
2020 Hyundai Ioniq Hev
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/24/2021
cliente verificadoCliente Verificado
Categoría: Sales
Painless process
Traded in a lease early from another car maker. Handled the process painlessly and were very flexible with financing options for the new car.
Recomendado

Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/11/2021
Categoría: Sales
Painless process
Traded in a lease early from another car maker. Handled the process painlessly and were very flexible with financing options for the new car.
Recomendado
FELIPE J G. de Imperial Valley Hyundai respondió el 03/24/2021 12:41 PM

James, thank you and I'm very sorry for the second key will make sure to get it for you. 

Empleados con los que trabajó

MO
gravatar
Maricela O.
El Centro, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/13/2021
cliente verificadoCliente Verificado
Categoría: Sales
Santa fe
Very nice
Recomendado
FELIPE J G. de Imperial Valley Hyundai respondió el 01/14/2021 11:16 AM

Thank you very much, we will see you saturday.


Cliente verificado
El Centro, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/12/2021
cliente verificadoCliente Verificado
Categoría: Sales
Great customer service
Cesar Aguilar great sales man
Recomendado
Empleados con los que trabajó

Cliente verificado
San Diego, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/12/2021
cliente verificadoCliente Verificado
Categoría: Sales
Outstanding service
Outstanding service.
Recomendado

Cliente verificado
Imperial, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/12/2021
cliente verificadoCliente Verificado
Categoría: Sales
Great Service
Buying a car from them was easy and there was no pressure. Overall it was a great experience.
Recomendado

KN
gravatar
Kirk N.
Winterhaven, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/29/2020
cliente verificadoCliente Verificado
Categoría: Sales
Buy from Imperial Valley Hyundai
My experience here was super easy and quick. I am super thankful to Marco as he made the whole process hassle-free.
Recomendado

Cliente verificado
Calexico, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/15/2020
cliente verificadoCliente Verificado
Categoría: Sales
Excellent customer service
Buying a car is no easy task but Cesar Aguilar made my experience easier and stress free. The attention I received from him and his coworkers was exceptional. I am very satisfied with my new purchase and the service I received.
Recomendado
BIANCA L L. de Imperial Valley Hyundai respondió el 11/25/2020 03:04 PM

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Bianca Landeros 
(760)482-3229

Empleados con los que trabajó

EV
gravatar
Edmundo V.
Calexico, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/18/2020
cliente verificadoCliente Verificado
Categoría: Sales
Excellent Service. Seller very knowledgeable.
Imperial Valley Hyundai is just an awesome place to buy. Great overall experience. Seller never pressured me. 5 Stars!
Recomendado
BIANCA L L. de Imperial Valley Hyundai respondió el 10/19/2020 04:00 PM

Hello Edmundo,
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Imperial Valley Hyundai. If there is anything else that we may do for you, please do not hesitate to reach out!

Have a great day,
Bianca Landeros
(760)482-3229

FELIPE J G. de Imperial Valley Hyundai respondió el 10/21/2020 09:41 AM

Thank you very much  for this great review you make us feel great.

Empleados con los que trabajó

MA
gravatar
Mario A.
San Diego, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/05/2020
cliente verificadoCliente Verificado
Categoría: Sales
Great service
Had the best experience in service .
Recomendado
FELIPE J G. de Imperial Valley Hyundai respondió el 10/06/2020 02:20 PM

Hi Mario, this is Jesse the GSM from IV Hyundai. I just want to thank you so much for your great comments  about IV Hyundai.


Cliente verificado
Imperial, CA
2020 Hyundai Ioniq Hev
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/25/2020
cliente verificadoCliente Verificado
Categoría: Sales
Issue was resolved and met with an agreement.
General Manager and his team contacted me and did their best to resolve the issues I originally had and we were able to come to an agreement. I did not think they would care enough to try to meet me half ways but they did and were fast about making things right.
Recomendado

Cliente verificado
Imperial, CA
2020 Hyundai Ioniq Hev
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/25/2020
cliente verificadoCliente Verificado
Categoría: Sales
Issue was resolved and met with an agreement.
General Manager and his team contacted me and did their best to resolve the issues I originally had and we were able to come to an agreement. I did not think they would care enough to try to meet me half ways but they did and were fast about making things right.
Recomendado

Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
09/23/2020
Categoría: Sales
Pricing was not what I was promised.
Overall would not recommend, this is my second car and I am already annoyed with their service.
No Recomendado
FELIPE J G. de Imperial Valley Hyundai respondió el 09/24/2020 10:56 AM

Hello,
Thank you for your response, I am sorry to hear you had a frustrating experience and we appreciate you bringing this to our attention. I will be in contact with you shortly \to further discuss the issue. 

THank you,
Jesse Guzman
(760)335-3392


MZ
gravatar
Margarita Z.
El Centro, CA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/03/2020
cliente verificadoCliente Verificado
Categoría: Sales
Great personell
Great experience.
Recomendado
BIANCA L L. de Imperial Valley Hyundai respondió el 09/03/2020 11:53 AM

Hello Margarita,
Thank you and congratulations on your purchase! We are so pleased that you are happy with your 2020 Hyundai Tucson and are sincerely grateful for your business. Please feel free to contact us if you may have any additional questions (760) 353-8000.

Sincerely,
Bianca Landeros

Empleados con los que trabajó

Mostrando Reseña 21 - 37 de 37 en total
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.