Soluciones Empresariales
English Español
SureCritic / Concesionario Hyundai / Clay Cooley Hyundai Of Rockwall / EDWIN MARTINEZ
EM

EDWIN MARTINEZ

Clay Cooley Hyundai Of Rockwall
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(8 reviews)
73

Reseñas de EDWIN MARTINEZ

BS
gravatar
Barbara S.
Terrell, TX
2018 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Happy and Thankful
I can’t say enough good things about Clay Cooley in Rockwall service department. My husband always took care of anything the car needed, but he’s not in good health now so I’m doing this now. We had always been a Ford family but looked at 2018 Hyundai Santa Fe Sport and bought it. Since I’m doing all car care now Phil the manager has taken care of my car. On recent visit, Justin helped me and he was awesome. Very polite and attentive. Good training, Phil.
Darold L O. de Clay Cooley Hyundai Of Rockwall respondió el 03/30/2022 07:58 AM

I would like to thank you for taking the time to complete our survey and the great 5 star review you gave our service department and your kind words regarding the staff here. We strive to deliver a positive 5 star experience to all of our clients on every visit.

Thank You
Darold Ohlemacher
Parts/Service Director
Clay Cooley Rockwall Hyundai
214-923-1028

Empleados con los que trabajó
EM
EDWIN MARTINEZ
Cliente verificado
Rockwall, TX
2022 Hyundai Palisade
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/19/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
Great service department
I had issues making appointment on the app, called dealership. They had me come in immediately to have my routine maintenance done. Was completed in a timely manner. Very pleased with my service advisor and overall experience as a first time Hyundai owner.
STEVE B., Service Manager de Clay Cooley Hyundai Of Rockwall respondió el 03/19/2022 07:44 AM

I would like to thank you for taking the time to complete our survey, we strive to deliver a positive 5 star experience to all of our clients on every visit. I see we fell a little short of acheiving your 5 star approval and would like the opportunity to speak with you on in further detail at your convenience. Again, thank you.

Steve Bentley
Rockwall Hyundai/Genesis
Service/Parts Director
972-722-6365
sbentley@comeseeclay.com
Empleados con los que trabajó
EM
EDWIN MARTINEZ
PS
gravatar
Patricia S.
Rockwall, TX
2007 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/23/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
COMPLETELY TRUSTWORTHY
I have come here for years and have complete confidence in Phillip's recommendations. So important for seniors!!!
PHILIP B. de Clay Cooley Hyundai Of Rockwall respondió el 02/24/2022 11:38 AM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Parts and Service Director

Empleados con los que trabajó
EM
EDWIN MARTINEZ
BA
gravatar
Bonnie A.
Terrell, TX
2022 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Maintenance check up
Around good friendly service.
Darold L O. de Clay Cooley Hyundai Of Rockwall respondió el 02/12/2022 06:59 AM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Parts and Service Director
214-923-1028

Empleados con los que trabajó
JO
JENIFER L OHLEMACHER
EM
EDWIN MARTINEZ
MS
gravatar
Michael S.
Rockwall, TX
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Continued superior service.
Now on my second Hyundai. Although I’m very impressed with the car quality, itself, it is the reliability and consistency of the service that was the deciding factor which brought me back.
As with any company, service is not a machine; it is the people.
Clay Cooley Hyundai continues to have the right people in the right place.
Service remains stellar. Philip and Dayton keep that standard intact.
Darold L O. de Clay Cooley Hyundai Of Rockwall respondió el 02/01/2022 05:15 AM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Parts and Service Director
214-923-1028

Empleados con los que trabajó
DD
DAYTON P DIORIO
EM
EDWIN MARTINEZ
RJ
gravatar
Randy J.
Royse City, TX
2020 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/01/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Speedy service!
Got my service done promptly & was able to get to work on time!
Darold L O. de Clay Cooley Hyundai Of Rockwall respondió el 01/03/2022 12:04 PM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director
214-923-1028

Empleados con los que trabajó
JO
JENIFER L OHLEMACHER
EM
EDWIN MARTINEZ
RE
gravatar
Ronald E.
Forney, TX
2021 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/30/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
7000 service
Everything was done very smooth and efficient, will be back again. The young lady that helped us was very good.
Darold L O. de Clay Cooley Hyundai Of Rockwall respondió el 12/30/2021 02:47 PM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director
214-923-1028

Empleados con los que trabajó
JO
JENIFER L OHLEMACHER
EM
EDWIN MARTINEZ
Cliente verificado
Wylie, TX
2020 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/10/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Friendly Responsive
Took me home while work was in progress. Picked me up upon completion.
Darold L O. de Clay Cooley Hyundai Of Rockwall respondió el 12/13/2021 06:43 AM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director
214-923-1028

Empleados con los que trabajó
JB
JELISA BUTLER
SERVICE ADVISOR
EM
EDWIN MARTINEZ
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.