DONNIE VO

Cliente verificado

Chino, CA

2015 Hyundai Elantra

02/17/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

Everything runs smooth at this place thanx

Recomendado

SEAN K., Service Director de Puente Hills Hyundai respondió el 02/22/2019 09:03 AM

We are so glad your experience here was a positive one.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Empleados con los que trabajó

JAYANT JUSSAL

Cliente verificado

Stanton, CA

2018 Hyundai Sonata

02/15/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

helpful, nice, good service, good price and good deal.

Will definitely recommend to friends or family.

Recomendado

SEAN K., Service Director de Puente Hills Hyundai respondió el 02/22/2019 09:02 AM

Your feedback is very valuable to our dealership.
We are so glad your experience here was a positive one.
We also appreciate 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Empleados con los que trabajó

Cliente verificado

West Covina, CA

2013 Hyundai Elantra

02/12/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The customer service

The Service is great.

Recomendado

SEAN K., Service Director de Puente Hills Hyundai respondió el 02/13/2019 12:42 PM

When our customers leave here happy, that makes us happy.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Empleados con los que trabajó

Cliente verificado

Westminster, CA

2018 Hyundai Elantra Gt

02/09/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

service experience

My Service adviser Jai Lee was GRRREATT. :D
GOOD feeling about the whole place. Positive vibes..

Recomendado

Empleados con los que trabajó

Stella R.

West Covina, CA

2014 Hyundai Santa Fe

02/08/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

Great customer service and quick

Recomendado

SEAN K., Service Director de Puente Hills Hyundai respondió el 02/08/2019 11:50 AM

Thank you for taking the time to fill out our survey.
Your feedback is very valuable to our dealership.
We like the 5 stars, too^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Empleados con los que trabajó

JAYANT JUSSAL

Karen Y.

Downey, CA

2017 Hyundai Elantra

02/08/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent service from start to finish.

I was having troubles with my Hyundai Elantra 2017; the drivers side of the door wouldn’t unlock (until I yanked it like 3 times) and it always looked like I was breaking into my own car. I guess that would make for a good security measure but I would prefer getting into my car ASAP lol.
I had issues for about 3-4 weeks and finally had time to get my car fixed. I went to this specific location and everybody was super helpful. Tino was a superstar. He set the expectations from the start and told me that they would have to order the parts first then I can come back and get it fixed. When they got the latch/part, I made the appointment and expected a long wait. I set the appointment in the morning to get it fixed ASAP and the wait honestly to me wasn’t that long while I was getting the part installed (he said worst case scenario was 2-3 hours, but to me that’s expected since there’s always a line of customers.) I came prepared and brought my laptop. Only thing is the WiFi didn’t work the second time I visited. I wonder why?
But in any case, I can’t thank this place enough for hooking it up. I appreciated the sincere service from all the employees from start to finish.

TL;DR
Free coffee in the waiting area.
WiFi doesn’t work here for some reason :(
Amazing service from all the friendly staff!

Recomendado

SEAN K., Service Director de Puente Hills Hyundai respondió el 02/08/2019 09:13 AM

Thank you for the beautiful wording!
Your feedback is very valuable to our dealership.
We are so glad your experience here was a positive one.

I will tell our tech guy to check wifi in the waiting area. Thanks again.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Empleados con los que trabajó

James F.

Rowland Hghts, CA

2009 Hyundai Genesis

02/07/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Javer and Chan are the best

I am always completely satisfied with the service dept at Puente Hills Hyundai. I bring both of my Hyundais there. They give good advice and I think their prices are fair. They treat you like "good family".

Recomendado

SEAN K., Service Director de Puente Hills Hyundai respondió el 02/08/2019 09:14 AM

We are happy to hear you had a great experience.
Our #1 priority is to make each and every customer happy.
Please come back soon.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Empleados con los que trabajó

JAVER ESQUIVEL

Mike W.

Walnut, CA

2009 Hyundai Santa Fe

02/07/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

Tino did a great job with the whole process of getting my car serviced and back on the road.

Recomendado

SEAN K., Service Director de Puente Hills Hyundai respondió el 02/08/2019 09:16 AM

We appreciate your feedback and look forward to many more years ahead to serve you.

Thank you for the 5 stars.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Empleados con los que trabajó

Sung K.

Los Angeles, CA

2017 Hyundai Sonata

02/07/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Jae was GREAT!

GREAT SERVICE AS USUAL!

Recomendado

SEAN K., Service Director de Puente Hills Hyundai respondió el 02/08/2019 09:17 AM

Thank you for taking the time to fill out our survey.
Your feedback is very valuable to our dealership.
We like the 5 stars, too^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Empleados con los que trabajó

Teresa M.

Whittier, CA

2016 Hyundai Sonata

02/04/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Staff is very helpful. Comfortable waiting area.

Very good service and helpful staff.

Recomendado

SEAN K., Service Director de Puente Hills Hyundai respondió el 02/06/2019 02:41 PM

We are so glad your experience here was a positive one.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Empleados con los que trabajó

Cliente verificado

Downey, CA

2017 Hyundai Sonata

02/02/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Oil change

Always friendly, helpful, and treat my concerns as if it was their own car.

Recomendado

SEAN K., Service Director de Puente Hills Hyundai respondió el 02/04/2019 11:25 AM

Thank you for taking your time and fill out the survey.
We also appreciate the 5 stars!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Empleados con los que trabajó

Eric Y.

West Covina, CA

2015 Hyundai Santa Fe S

02/01/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service department

Robin and her team was very helpful to provide loaner vehicle while my vehicle was in for multiple services.

Recomendado

SEAN K., Service Director de Puente Hills Hyundai respondió el 02/06/2019 02:39 PM

When our customers leave here happy, that makes us happy.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Empleados con los que trabajó

Sylvia L.

Fullerton, CA

2011 Hyundai Sonata

01/31/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good

Service was very nice.

Recomendado

Empleados con los que trabajó

JAVER ESQUIVEL

Cliente verificado

Diamond Bar, CA

2018 Hyundai Elantra

01/29/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Oil change

Although I wasn’t able to make an appointment, I was able to get my car serviced with an oil change in just 30 minutes! The staff was super friendly and helpful, and I look forward to returning again soon.

Recomendado

SEAN K., Service Director de Puente Hills Hyundai respondió el 01/30/2019 03:00 PM

We are so glad your experience here was a positive one.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Empleados con los que trabajó

Margerit G.

Glendale, CA

2018 Hyundai Sonata

01/29/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The best

The guy who helped me was extremely polite
Nice
Caring
Explain everything to me

Recomendado

SEAN K., Service Director de Puente Hills Hyundai respondió el 01/29/2019 10:03 AM

We appreciate your feedback and look forward to many more years ahead to serve you.

Thank you for the 5 stars.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Empleados con los que trabajó

JAYANT JUSSAL

Theodore H.

Hacienda Heights, CA

2016 Hyundai Tucson

01/26/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

Prompt and friendly service deoartment.

Recomendado

SEAN K., Service Director de Puente Hills Hyundai respondió el 01/29/2019 11:59 AM

We are so glad your experience here was a positive one.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Empleados con los que trabajó

Mary L.

Montebello, CA

2017 Hyundai Elantra

01/25/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Jan 22 service

The repair on the electronics in my front passenger door was excellent. The new part was installed quickly, quicker than I expected. Originally, the work was suppose to take 3 hours, but it only took 1.5 hours. My door is working fine now. The technician did an excellent job! Tino also gave me excellent service.

Recomendado

SEAN K., Service Director de Puente Hills Hyundai respondió el 01/29/2019 12:02 PM

Thank you for taking the time to fill out our survey.
Your feedback is very valuable to our dealership.
We like the 5 stars, too^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Empleados con los que trabajó