DT

DANNY PEREZ TORRES

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(577 reviews)
81

RR
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Roger R.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/12/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
I love my Elantra. The gas mileage is off the charts. And the service Department is very attentive Tomy needs.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/13/2019 05:39 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations. We agree, the Elantra is a fabulous vehicle.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

WH
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Wilbur H.
Palm Coast, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/12/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service is always timely
The tire rotation that I mentioned was not done. The suggested major works were not addressed until checkout.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/12/2019 11:46 AM


 Thank you for sharing your service experience with us. Please let us know how we may improve to earn a 5 star rating on your next visit. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

HH
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Harvey H.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/04/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Awesome Customer Service!!!
I had s problem with my sunroof on the way to work, Danny was awesome and had it fixed at the end of the day and they even dropped me off at work!! ?
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/05/2019 05:55 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DC
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David C.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/03/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai Service
They do such a good job on my Hyundai Santa Fe that i bring my Porsche Cayman there for minor maintenance. If they had the specialized equipment to do major engine work i would bring it there instead of Porsche
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/05/2019 05:56 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

PS
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Patricia S.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/03/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
This is the best service center I have been to.
The employees here are always friendly and explain throughly any problems they find . Dan was especially helpful when an unexpected problem was found and arranged a loner car for me. I also left my garage door opener in the loaner and Dan and Jamie were able to track it down and get back to me. Great service at this location every time I have been there.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/05/2019 05:55 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/02/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service
Best customer service. Extremely accommodating!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/05/2019 05:55 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/31/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Professional
Great
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/05/2019 05:54 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

GM
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Geri M.
Palatka, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/31/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Cows
Very curtiuos , efficient .
Geri M
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/31/2019 09:57 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Please be safe during the hurricane and we will be here for you if needed after the storm. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Macon, GA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/30/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Service was great
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/31/2019 09:50 AM

Thank you for sharing your service experience with us. Please let us know how we can improve to earn a 5 star rating on your next visit. Stay safe with the hurricane and we will be here if you need us after the storm. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MS
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Mark S.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service department
We bought my Tucson from this dealership and have had nothing but great service from their service department. Highly recommend
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/28/2019 10:11 AM


 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JT
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John T.
St. Augustine, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/27/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
good service, polite, just a bit slow.
Service was done well. Service interval not reset but did it myself. Only real problem is the amount of wait time for only an oil change and tire rotation which can be done when car is on lift for the oil drainage . All personnel very polite and caring.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/27/2019 01:36 PM


 Thank you for sharing your service experience with us. We are adding additional express technicians to assist with our busiest times. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Recent Routine Service Visit
I recently had my 2017 Hyundai Tucson for a routine service and, as usual, service for prompt and issues that came up were effectively fixed and at a reasonable price. Would recommend this dealership to friends and family.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/27/2019 12:17 PM


 Thank you for taking the time to share your kind words with us and the 5 star rating, We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JP
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John P.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
love tuc 16
love our suv so friendly best hyundia st augustine treat like family
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/27/2019 12:14 PM

Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

KL
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Kay L.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast and though service
Great job.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/20/2019 01:31 PM

 We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MW
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Mark W.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Nice people
The service department is very busy, but they do a good job at managing the situation.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 08/20/2019 10:39 AM

Thank you for sharing your service experience with us and the 
5 star rating.
We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping to make us the 
#1 Hyundai Customer Satisfaction Service Center
Empleados con los que trabajó

SG
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Sharon G.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/19/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service Department
Roger is an excellent service agent
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 08/20/2019 10:37 AM

Thank you for sharing your service experience with us and the 
5 star rating.
We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping to make us the 
#1 Hyundai Customer Satisfaction Service Center
Empleados con los que trabajó

PB
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Pamela B.
Ponte Vedra, FL
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/19/2019
cliente verificadoCliente Verificado
Categoría: Service
Great service department
Can always count on great service at this dealership. They really care about their clients.
Recomendado
Empleados con los que trabajó

PB
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Pamela B.
Ponte Vedra, FL
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/19/2019
cliente verificadoCliente Verificado
Categoría: Service
Great service department
Can always count on great service at this dealership. They really care about their clients.
Recomendado

Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
08/16/2019
Tipo de Servicio: Maintenance
Categoría: Service
Disappointed in length of time to perform service
It took too long for a simple oil change and walk around check
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 08/16/2019 12:48 PM

I am sorry for thr inconvience 
Danny your Service Advisor will be following
up with you. 
Empleados con los que trabajó

EV
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Emilie V.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
Pleasant staff.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 08/16/2019 06:57 AM

Thank you for sharing your service experience with us and 
for the 5 star rating.
We are committed to exceeding your expectations.

Thank you to all our wonderful guests for helping to make us the 
#1 Hyundai Customer Satisfaction Service Center 
Empleados con los que trabajó

MB
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Mary B.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service!
Everyone is so nice at the dealership.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 08/14/2019 05:03 AM

Thank you for sharing your service experience with us and for 
the 5 star rating.
We are committed to exceeding your expectations.

Thank you to all our wonderful guests for helping making us the
#1 Hyundai Customer Satisfaction Service Center.
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.