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DANNY PEREZ TORRES

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(577 reviews)
81

Reseñas de DANNY PEREZ TORRES

Cliente verificado
Saint Augustine, FL
2017 Hyundai Elantra
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
11/28/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Took too long
Had a 9 a.m. appt, no reason to be backed up. Took nearly two hours for basic service.
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/29/2018 05:42 AM


 Thank you for taking the time to share your service experience with us. Our sincere apologies for the extra amount of time needed to complete your services. Danny, your service consultant will be following up with you.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MW
gravatar
Mark W.
St. Augustine, FL
2015 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/26/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Nice people
Nice job as always
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 11/27/2018 05:08 AM

Thank you for sharing your service experience with us 
and for the 5 star rating.
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
Cliente verificado
Saint Augustine, FL
2017 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service!
Consistently great service.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 11/26/2018 02:53 PM

Thank you for sharing your service experience with us
and for the 5 star rating
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
Cliente verificado
Ponte Vedra Beach, FL
2015 Hyundai Genesis
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Standard service sppt
The service personnel make every effort to provide customer satisfaction
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/21/2018 05:53 AM


 Thank you for sharing your service experience with us and please let us know how we can improve to earn a 5 star rating on your next visit.
 Happy Thanksgiving from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
WG
gravatar
Wenecio G.
Jacksonville, FL
2011 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/19/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great and honest service!
Purchased my car here 2 years ago and it came with two free oil changes. They honored my last one even 2 years later! No high pressure tactics used when given recommendations for other maintenance concerns and they even provide a free shuttle service so that you don't have to wait in the dealership while work is being done.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/19/2018 07:27 AM


 Thank you for sharing your service experience with us and the 5 star rating.

 Happy Thanksgiving from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
Cliente verificado
St. Augustine, FL
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/18/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
VISIT
none
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/19/2018 05:41 AM


 Thank you for sharing your service experience with us and the 5 star rating.
 Happy Thanksgiving from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
JP
gravatar
John P.
Palm Coast, FL
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/17/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
cool
friendly
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/19/2018 05:41 AM


 We greatly appreciate you taking the time to share your service experiences with us and the 5 star rating. Happy Thanksgiving from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
JF
gravatar
Jean F.
Saint Augustine, FL
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent all around!
My new car purchase and my service experience at this location were both fantastic!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/19/2018 05:40 AM


 We thank you for sharing your experiences with us and the 5 star rating. Happy Thanksgiving from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
JR
gravatar
James R.
Hastings, FL
2014 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer service
Polite and efficient
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/16/2018 06:06 AM


 Thank you for sharing your service experience with us and the 5 star rating.
 Happy Thanksgiving from all of us at Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
CH
gravatar
Connie H.
Saint Augustine, FL
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Sales and service
Pleasant and professional both sales and service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/14/2018 06:06 AM


 We greatly appreciate you taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
Cliente verificado
Saint Augustine, FL
2017 Hyundai Tucson
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/13/2018
cliente verificadoCliente Verificado
Categoría: Service
Check in service is great
Check in was quick
Recomendado
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
JW
gravatar
Joseph W.
St. Augustine, FL
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Only perfect!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/13/2018 02:43 PM

 
 Thank you for sharing your kind words with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
AK
gravatar
Albert K.
Hastings, FL
2016 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/13/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great company
Everyone is very nice
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/13/2018 06:58 AM


 We thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
PW
gravatar
Patricia W.
Saint Augustine, FL
2012 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/12/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Honesty is the best policy
I always feel that Danny has my best interest at heart. Because of that, I trust him and his recommendations. Service has always been completed to my satisfaction.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/13/2018 06:57 AM


 Thank you for sharing your kind words with us and the 5 star rating. Danny is an asset to our Service Team.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
AV
gravatar
Aida V.
Saint Augustine, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/11/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Awesome
Great service. Reliable
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/12/2018 05:12 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
Cliente verificado
Saint Augustine, FL
2017 Hyundai Tucson
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/13/2018
cliente verificadoCliente Verificado
Categoría: Service
Check in service is great
Check in was quick
Recomendado
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
11/10/2018
Tipo de Servicio: Maintenance
Categoría: Service
Tucson still has poor rough acceleration
I have tried to get my Tucson fixed since the day I picked it up. I have a 2017 Tucson that jerks when driving slowly in traffic and erratic acceleration. Still not fixed.
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/12/2018 05:16 AM


 Thank you for taking the time to share your service experience with us. Our apologies for your Tucson still having issues. Danny, your service consultant will be following up with you shortly.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
Cliente verificado
Ponte Vedra Beach, FL
2016 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/09/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Tony's Genesis visit
Great and timely job as always
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/09/2018 10:24 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
BT
gravatar
Beverly T.
Saint Augustine, FL
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/08/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Oil change and tire rotation done in good time.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/09/2018 05:51 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
Cliente verificado
Palm Coast, FL
2015 Hyundai Elantra
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Terrible
Awful service, sorry I keep coming back.
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/09/2018 05:59 AM


 Thank you for taking the time to share your service experience with us. We will be following up with you to better understand what happened with your experience. We pride ourselves on exceeding our guests expectations and our apologies for missing the mark.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
JB
gravatar
Joseph B.
Ponte Vedra Beach, FL
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
recent service
All good. It’s a long drive for me though. It would be nice if the dealership was on north side of St. Augustine.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/08/2018 11:56 AM


 We appreciate you taking the time to share your service experience with us and for making the trip to let us service your vehicle.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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