DT

DANNY PEREZ TORRES

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(577 reviews)
81

RB
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Raymond B.
St. Augustine, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/21/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Visit
Excellent service as usual. I appreciate the communication during the service evaluation & process.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/21/2018 01:48 PM


 We thank you for taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Runs like a top!!! Friendliness!!
You are treated like a King/Queen and they take good care of your vehicle making sure things are as they should be!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/20/2018 05:27 AM


 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

CC
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Carma C.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/17/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
N/A
N/A
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/17/2018 11:50 AM

 We thank you for sharing your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RT
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Ronekia T.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/15/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great place
They are the best
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/17/2018 05:43 AM

 Thank you for taking the time to share your kind words with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

EV
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Emilie V.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/14/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Thorough service
Speedy service. Attention to detail.Danny is great.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/17/2018 05:31 AM


 Thank you for taking the time to share your service experience with us and we agree, Danny is a asset to our service team.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

PS
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Peter S.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Check up oil change etc
Comfortable wait, car done and clean good price and service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/14/2018 02:56 PM


 We appreciate you taking the time to share your kind words with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/14/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Always good service with good prices
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/14/2018 12:25 PM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Jacksonville, FL
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
09/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
OK, not great
see commentary in questionnaire.. no need to rewrite it all is there?dddddd
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/13/2018 01:50 PM


 Thank you for sharing your service experience with us. Our apologies for the uncharacteristic level of service you received. Danny, your service consultant will be following up with you.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DI
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David I.
Saint Augustine, FL
2013 Hyundai Genesis Co
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/10/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
service
Great service team in and out quickly
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/10/2018 01:56 PM


 Thank you for taking the time to share your service experience with us and as always, it is a pleasure to have you visit with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RS
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Richard S.
Ormond Beach, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service and fast too!
It is very nice to have service rep assigned to you and that person explains everything and keeps you updated on the progress of the work being done on your vehicle. The waiting area is comfortable and the work was completed as scheduled. I couldn't ask for more.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/10/2018 05:31 AM


 Thank you for taking the time to share your kind words with us and letting us know how we are doing.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

VB
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Vicki B.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/06/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Honest and reliable
I have been coming to Hyundai of St. Augustine for more than 6 years. I have always received great service with friendly service personnel. All work is explained to me and I feel that my car is in good hands.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/06/2018 11:17 AM


 We greatly appreciate you taking the time to share your kind words with us and your longtime loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

LT
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Lula T.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/30/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
EXCELLENT SERVICE
ON TIME AND COMPLETED AS USUALL
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/30/2018 08:04 AM


 Thank you for sharing you service experience with us and your continued loyalty to Hyundai of St Augustine.


It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JM
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John M.
Ponte Vedra Beach, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The people and Andrew make you feel veru comfortable. Auto service is great I just spentyt $2,500.00 and feel I got my monies worth.
Well kept... and very old building needs upgrade to stay competitive. The people and the service to your auto and to you (lounge snacks Etc, ) keep you coming back. I have recommender Hyundai St aug to many people at least two have bought from St A and love the service Just a long way to go. One has bought a second new auto (2019) wow. Andrew-he knows his company stays involved with the whole process from start to finish./
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/28/2018 05:27 AM


 We greatly appreciate you taking the time to share your kind words with us and our Sales and Service Teams enjoy reading the feedback left from our wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

KC
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Katie C.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/23/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Exceptional customer service
I am a single mother of three and was leaving for work only to find my car wouldn't start. I called and spoke with Roger Young and he advised me the issue may be my battery. I got my car jump started and found the issue was a battery. On my way home from work Roger called me to see how I was doing and to make sure I was able to get my car fixed. Roger's phone call made my day. Roger went above and beyond and his actions and concern surpass excellence!!! Buying a Hyundai was the best choice ever!!!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/23/2018 02:28 PM


 Thank you for taking the time to share your service experience with us. Great job Roger.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

BG
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Barbara G.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Satisfied
I am always satisfied with my service from St Augustine Hyundai.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/20/2018 05:44 AM


 We appreciate your long time loyalty and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

PM
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Phillip M.
Satsuma, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great people
everyone was pleasant and very helpful. They made the car buying experience very easy and nice.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/17/2018 11:17 AM


 Thank you for taking the time to share your experience with us and congratulations on your new Tucson.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RG
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Russell G.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great company to buy and have your car serviced..
Brought my almost 3 year old Tucson for its scheduled oil change and general health check a couple of weeks back.. During the health check it was found that the battery was not quite up to factory spec but had been performing flawlessly as far as I could tell. I had just returned from a 2 week 3500 mile trip up to Massachusetts and the car had run great and I had no indication of any problems at all. They did the oil change, tire rotation and replaced the battery with a new one and I was a very happy customer.. Thanks, Hyundai of StAugustine.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/17/2018 08:25 AM


 We greatly appreciate you taking the time to share your experiences with us. We enjoy hearing how we are doing.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

CC
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Carole C.
Palm Coast, FL
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/16/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great staff
Staff is very attentive to making sure your car is running properly.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/17/2018 05:33 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

AH
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Alan H.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Outstanding service
From the time you arrive until you drive off the lot this service team is unrivaled. Courtesy and communication is the best I have ever experienced.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/16/2018 02:13 PM


 We greatly appreciate you taking the time to share your service experience with us and your loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

HB
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Henry B.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
the friendly ..professional ..happy.. people who work at your Dealership service department
Well organized service department. They know when and why I am coming and get to work on my car right away. Also the people working there seem to like their jobs and appear happy which makes me happy.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/14/2018 02:38 PM


 We appreciate you taking the time to share your kind words with us and your loyalty to Hyundai of St. Augustine.  :)

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.