DT

DANNY PEREZ TORRES

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(577 reviews)
81

DI
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David I.
Saint Augustine, FL
2013 Hyundai Genesis Co
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Excellent service as always
Recomendado
GIOVANNI R. de Hyundai of St. Augustine respondió el 02/20/2018 05:49 AM

We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

WL
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William L.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/18/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast
Fast. Clean waiting area.
Recomendado
GIOVANNI R. de Hyundai of St. Augustine respondió el 02/19/2018 09:03 AM

We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

PR
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Paul R.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/18/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service!
I received great service from Danny Perez, my car service provider. He has great customer service skills! The Car dealer salesman who sole me my car took great care to get me the car I wanted, and for a great deal. What more could I ask for? Thanks Hyundai!
Recomendado
GIOVANNI R. de Hyundai of St. Augustine respondió el 02/19/2018 09:02 AM

Thank you!! 
We appreciate you taking the time  to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

JG
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Joan G.
Palm Coast, FL
2009 Hyundai Elantra To
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/17/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service and people
Excellent service and people
Recomendado
GIOVANNI R. de Hyundai of St. Augustine respondió el 02/19/2018 09:00 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

VF
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Vincent F.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Always treated promptly and respectfully!
Have purchased multiple vehicles here with Paul Smathers help (great sales rep!). Service has always been outstanding! Everything explained, pricing disclosed in advance. Always a wonderful experience!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/13/2018 02:53 PM


 We greatly appreciate you taking the time to share your experiences with us and your continued loyalty to Genesis of St. Augustine. We are truly blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

AH
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Alan H.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great staff
The most professional, efficient, and informative team I have ever dealt with
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/13/2018 01:50 PM


Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
z
z
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/13/2018 08:51 AM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

WB
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William B.
Hollister, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/12/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Peace of mind knowing the job is done right.
I come here to know that the job will be done right. Factory training, tools, and professionals focused on Hyundai cars. It just makes sense taking your Hyundai to a dealer. Service specials like oil changes go head-to-head with big box stores who just don't have the experience. I like my 2017 Azera and I'd rather bring it to Hyundai of St. Augustine than Walmart.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/13/2018 06:36 AM


 We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

SB
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Steve B.
Green Cove Springs, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/12/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Department is Excellent
We travel 1 hour to use the service department for oil changes because they are very reasonably priced, and respect our time.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/12/2018 11:47 AM


 Thank you for sharing your kind words with us and for choosing us to service your Tucson.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MB
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Miguel B.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Great service team
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/12/2018 05:37 AM


 Thank you for sharing your kind words and continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

SG
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Steven G.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fantastic Service
I have their service plan for my car and I was in and out of there really quickly. I used to have a Scion tC and went to the Toyota Dealership at the Avenues. Much faster and effective service than up at the Avenues with my previous brand. I highly recommend this location for all your services and needs.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/12/2018 05:36 AM


 Thank you for sharing your service experience with us and congratulations on your Elantra.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/07/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Service is always done in s timely fashion.
I can get a loaner car if needed or a ride to work locally.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/07/2018 08:55 AM


 
Thank you for taking the time to share your service experiences with us and for the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/05/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
friendly, knowledgeable staff
positive experience all around
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/06/2018 05:48 AM


 Thank you for the 5 star rating and your kind words describing your service experiences with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Sidney, ME
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/03/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
leave me alone
I don't want to do these stupid things. I am only doing it because if I don't, you'll probably keep bugging me until I do.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/05/2018 05:52 AM


 Thank you and our apologies for the amount of surveys that Hyundai sends out.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DW
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Duane W.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/03/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
duane
everyone was proffesional
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/05/2018 05:51 AM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

WB
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Wayne B.
Ormond Beach, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
St Augustine Hyundai service
Never had a problem with service. Our salesman, Jose does a great job. Go's over and beyond his job. The service dept. isn't pushy, but lets you know when a problem exists. Comfortable waiting area with snacks, cookies and drink.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/01/2018 06:12 AM


Thank you for taking the time to share your experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Professional service by friendly knowledgeable people.
Five stars.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/29/2018 05:58 AM


 Thank you for the sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Flagler Beach, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Like the people and honest dialog
So far everything has been great
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/29/2018 05:53 AM

Thank you for your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MS
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Michael S.
Clintwood, VA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Wonderful service and even better people
I am amazed at the service I received at your dealership. Everyone is so kind, friendly and polite. You truly seem to care about your customers. Thanks for the prompt, professional manner in which you took care of my car's problem. It is obvious your sign that states you provide the area's best service is well deserved.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/25/2018 02:26 PM


 Thank you for taking the time to share your kind words describing your service experience with us. Our service team enjoys reading how we are doing.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

AM
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Alpha M.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service!!
Everyone I came in contact with during this visit to Hyundai of St. Augustine was great at their job, and friendly.
I am especially grateful to my service advisor, Danny, for his attention to detail and his consistently pleasant helpfulness.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/25/2018 02:22 PM


We appreciate the kind words and the 5 star rating.
Well done Danny.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.