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DANNY PEREZ TORRES

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(577 reviews)
81

Reseñas de DANNY PEREZ TORRES

PS
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Peter S.
Ponte Vedra Beach, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The best dealership experience
This is the best Hyundai dealer I have been to in N FL. Super friendly staff, great waiting facility, snacks, drinks, etc.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/09/2018 12:01 PM


 We thank you for taking the time to share your kind words with us. Our Service team enjoys the compliments.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
AR
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Adam R.
Jacksonville, FL
2016 Hyundai Genesis
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/08/2018
cliente verificadoCliente Verificado
Categoría: Service
Follow up on Service
Had a quirky issue with front seats in my 2016 Genesis. They were able to fix driver seat on the first time and ordered passenger seat rail to get it fixed in near future. Appreciated their follow up to get the passenger seat fixed as well.
Recomendado
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
Cliente verificado
Land O Lakes, FL
2018 Hyundai Elantra
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
07/07/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
it no no loigfrgv
etfchgeyjj
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/07/2018 06:01 AM

Thank you for sharing your service experience with us. We take a tremendous amount of pride in providing an excellent service experience and our apologies for not earning a 5 star. Danny, your service consultant will be reaching out to you.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
PY
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Patricia Y.
St. Augustine, FL
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/06/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
A great, friendly service experience. The staff are super.
I will continue to use Hyundai for all of my car needs. I will not hesitate to send my friends and family to your business. Thr staff are so pleasant and knowledgeable. always treated beyond expectations. Great people, great place. Highest recommendation.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/06/2018 08:58 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
ER
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Eric R.
Starke, FL
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick
Good service! Danny is extremely knowledgeable and does not try and sell me on things I don't need. That's a rarity these days.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/05/2018 02:05 PM


 Thank you for sharing your service experience with us and the 5 star rating,

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
Cliente verificado
St. Augustine, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/04/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Know what they are doing
Everything was great and done properly. The only problem was they ran out of cookies.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/05/2018 05:25 AM


 Thank you for sharing your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
Cliente verificado
Delray Beach, FL
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/04/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick reliable service
In and out with a smile from everyone
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/05/2018 05:23 AM


 Thank you for sharing your service experience with us. Our service team appreciates the gratitude and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
DD
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Darlene D.
Palm Coast, FL
2018 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/03/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Going With Hyundai in St.Augustine
I am always pleasantly greeted, even when I was running late. I did call, and was told to come anyway, I'm glad that i didn't have to reschedule. So many of the employees wear an honest smile and really made me feel like they valued my business. When it was time for me to get my car, the person who delivered my keys made sure I understood the report and answered a question I had about the radio. Three of my friends have bought their Hyundai"s at St. Augustine and are all very happy. As am I. Enough said.
"
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/05/2018 05:21 AM

We greatly appreciate you taking the time to share your kind words with us. Our service team enjoys hearing how we are doing.

 

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
AR
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Adam R.
Jacksonville, FL
2016 Hyundai Genesis
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/08/2018
cliente verificadoCliente Verificado
Categoría: Service
Follow up on Service
Had a quirky issue with front seats in my 2016 Genesis. They were able to fix driver seat on the first time and ordered passenger seat rail to get it fixed in near future. Appreciated their follow up to get the passenger seat fixed as well.
Recomendado
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
07/03/2018
Tipo de Servicio: Repair
Categoría: Service
Acceptable service
Have a genesis and needed to leave for extended service got a loaner which was Tucson not a Genesis. Not car selection when I take my other car to Cadillac dealership. They always provide a better car than we have. Car still not fixed awaiting follow up service call six days later
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/05/2018 05:18 AM


 Thank you for sharing your service experience with us. Our sincere apologies for not following up with you, we ordered a part for you and are awaiting an ETA due to the holiday. Danny, will be reaching out to you shortly.
 

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/05/2018 01:58 PM

Thank you for taking the time to speak with Danny today. We appreciate and value you as a guest of St Augustine Hyundai.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MA
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Michelle A.
Palm Coast, FL
2013 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/02/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Michelle A.
Service is great!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/03/2018 06:42 AM


 Thank you for your kind words and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
DZ
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Dennis Z.
Saint Augustine, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/02/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Consistently superior service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/02/2018 02:56 PM


 Thank you for sharing your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
AD
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Anthony D.
Ponte Vedra Beach, FL
2016 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/27/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
June 2018 Service
Service and scheduling are great. Time of the service was excellent.
Car wash Service is horrible - 2x in a row. Why bother if they are gonna do a crappy job. They need Supervison.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/27/2018 03:06 PM


 Thank you for sharing your service experience with us and letting us know about the complimentary service wash. We will make sure to let the detail manager know.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
JP
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Jimmie P.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/26/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
Quick in and out
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/26/2018 02:47 PM


 Thank you for sharing your service experience with us. Our Car Care Express team understands the meaning of respecting our guest's time.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
Cliente verificado
St. Augustine, FL
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
customer care
Always a pleasure to service my car at Hyundai of St. Augustine
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/25/2018 02:56 PM


 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
JS
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James S.
St. Augustine, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/22/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
This dealership is excellent in every way.
I drove in for service and drove out with my third new Hyundai. I have always been treated great here. Demetrious is professional in every respect.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/22/2018 02:14 PM


 We greatly appreciate you taking the time to share your kind words with us and congratulations on your new Hyundai.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
LR
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Lillian R.
St. Augustine, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/22/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always pleased
As always, pleased with the service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/22/2018 12:00 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
Cliente verificado
Saint Augustine, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/22/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Runs like a top!!! Friendliness!!
Very happy with going there and love everything about the place. Love our vehicle!! We are always treated with respect, courtesy
and the work is done right. We've never had a problem! We will be repeat customers.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/22/2018 05:19 AM

Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
Cliente verificado
Mims, FL
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Never have been let down
Everytime we go here, no matter if looking for a vehicle, buying a vehicle or going to the service department, they make us feel like family. I recommend this place, especially Alan to everyone, even though we live over a hour & a half away!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/22/2018 05:18 AM


 Thank you for taking the time to share your experiences with us and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
RR
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Richard R.
Palm Coast, FL
2013 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Caring and educated staff
everything preformed in timely manner with excellent results
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/21/2018 02:14 PM


 Thank you for taking the time to share your experience and kind words with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
DK
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Donald K.
St. Augustine, FL
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Don Kowell
Excellent service and people
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/21/2018 02:13 PM


 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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