CARLOS VELASCO

John S.

Murrieta, CA

2017 Hyundai Sonata

11/26/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service department

The service department here is the reason I have been coming back for years.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 11/26/2018 04:07 PM

Thank you for the review. Hope to continue to service your vehicle.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

Cliente verificado

Winchester, CA

2017 Hyundai Ioniq Hybr

11/24/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The service and the employees were great.

great service, good product

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 11/26/2018 10:09 AM

Thank you for the great review. We thank you for coming in to have your vehicle service with us. Hope you have a great day.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

Cliente verificado

Murrieta, CA

2017 Hyundai Sonata Hyb

11/20/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Fantastic team at Temecula Hyundai

The staff kept me up to date when my service to replace a valve took longer than expected. The team called me a lyft so I could get to my doc appointment on time and when I returned my car was ready. Everyone was gracious, helpful, and provided an excellent customer experience.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 11/26/2018 10:06 AM

Thank you for the great review. We thank you for coming in to have your vehicle service with us. Hope you have a great day.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

Darlene K.

Temecula, CA

2017 Hyundai Azera

11/19/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The willingness to solve your inquiries with professionalism

I am leasing an Azera - I stopped in one morning to inquire about my next service. I was greeted with a smile and an explanation of service requirements followed up with “would you like to have it serviced now?” An hour later I was given my keys - my vehicle was serviced and washed. Thank you Temecula Hyundai!!

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 11/26/2018 10:05 AM

Thank you for the great review. We thank you for coming in to have your vehicle service with us. Hope you have a great day.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

Dolores R.

Murrieta, CA

11/17/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent service

They are fantastic. They get me in and out in no time. The service young man who worked on our car also put my tags on my vehicle for me. They're a great team at Temecula Hyundai.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 11/19/2018 10:29 AM

Thank you so very much for the great response to the survey. We are happy to have you as a customer of Temecula Hyundai.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

Michael P.

Canyon Lake, CA

2018 Hyundai Sonata

11/16/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

And a clean car too!

Carlos was helpful in answering my questions. The service was performed as expected and I love that my car was clean and ready on time.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 11/19/2018 10:29 AM

Thank you so very much for the great response to the survey. We are happy to have you as a customer of Temecula Hyundai.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

Marvin H.

Murrieta, CA

2014 Hyundai Elantra

11/14/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

They are efficient and professional.

Marvin n H. The

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 11/19/2018 10:03 AM

Thank you so very much for the great response to the survey. We are happy to have you as a customer of Temecula Hyundai.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

Martin G.

Temecula, CA

11/14/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Sonata Recall

Recall repair was completed in half the time expected. In and out quick.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 11/19/2018 10:03 AM

Thank you so very much for the great response to the survey. We are happy to have you as a customer of Temecula Hyundai.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

Jayson Z.

Fallbrook, CA

2016 Hyundai Sonata

11/11/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

See my friends

Good and clean. Very timely fashion

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 11/12/2018 07:51 AM

Thank you for the great positive review. We are happy to have you as a customer.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

David B.

Murrieta, CA

2015 Hyundai Genesis

11/09/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Friendly and helpfull

They do a very good job.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 11/12/2018 07:50 AM

Thank you for the great positive review. We are happy to have you as a customer.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

Lori M.

Temecula, CA

2017 Hyundai Tucson

11/07/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Temecula Hyundai is one it

I had a light that needed replacing. I was told it would take 2-3 hours. I got a call in an hour and 20 minutes! Carlos runs a very efficient service department. Thank you for the excellent work!

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 11/07/2018 05:43 PM

Thank you so much for the positive review. We appreciate you as a customer.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

Frank G.

Murrieta, CA

11/07/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

115,000 Senata Service

Overall excellent experience. Needed an oil change, while scheduling this online the program also indicated that the car had 2 recalls and they could be scheduled at the same time. This was convenient. Service was completed as promised.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 11/07/2018 05:42 PM

Thank you so much for the positive review. We appreciate you as a customer.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

Cliente verificado

Temecula, CA

2015 Hyundai Genesis

11/07/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

STaff

Great customer service

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 11/07/2018 05:42 PM

Thank you so much for the positive review. We appreciate you as a customer.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

Cliente verificado

Temecula, CA

11/05/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

I always go back to Temecula Hyundai.

Excellent service as always!!!!

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 11/07/2018 05:40 PM

Thank you so much for the positive review. We appreciate you as a customer.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

Mark P.

Temecula, CA

2012 Hyundai Sonata Hyb

11/05/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent Service

Not my first review of Temecula Hyundai's service department. The team is always great, from Carlos the service manager to every person I have dealt with there. I've never had a bad experience, they always give the impression that your vehicle is important to them was well as you.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 11/07/2018 05:39 PM

Thank you so much for the positive review. We appreciate you as a customer.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

William W.

Winchester, CA

2012 Hyundai Santa Fe

11/03/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Friendly and professional.

Excellent service as usual.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 11/05/2018 09:00 AM

Thank you for the great review. I hope that we continue to be your dealership of choice.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

Sheila C.

Menifee, CA

2012 Hyundai Genesis

10/31/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The people

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 10/31/2018 10:59 AM

Thank you for the great review. We hope you have a great Halloween.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

Kimberly G.

Temecula, CA

2017 Hyundai Elantra

10/30/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service

I’m very pleased with my latest service at Hyundai Temecula. They took care of all of my needs in a timely manner. The team there is very helpful and great!

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 10/30/2018 05:16 PM

Thank you for taking the time to fill out the survey and for all the kind words. I am glad to have a great relationship with you and your vehicle.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

James H.

Temecula, CA

2015 Hyundai Sonata

10/29/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Jim

Everything was as expected. Great job

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 10/29/2018 07:43 AM

Thank you for coming in to service your vehicle with us. We appreciate you as a customer.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó