CS

COREY SPOTTS

Calificación General

4.8

(389 reviews)

85

Reseñas de COREY SPOTTS

KL

Kyle L.

Cressona, PA

2020 Hyundai Sonata

09/28/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Exceptional service as always

Going on my first year of ownership of my new Hyundai. After a handful of regular scheduled maintenance visits I have been nothing short of impressed. From the ease of scheduling to the professionalism of my preferred service advisor Corey Spotts. Even if this wasn’t the closest Hyundai dealership to me I’d definitely go out of my way to get my service done at Kelly Hyundai.

Corey S. de Kelly Hyundai respondió el 09/28/2021 06:50 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! If there is anything we can ever do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Empleados con los que trabajó

DT

Dale T.

Ashland, PA

2015 Hyundai Elantra

09/22/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

D. R Teter the

good friendly service

Corey S. de Kelly Hyundai respondió el 09/22/2021 06:35 AM

Mr Teter,

Thank you for taking the time to complete our survey and the 5 star review! We are extremely grateful to have you guys as long time, loyal customers. If there is anything we can ever do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Empleados con los que trabajó

TL

Timothy L.

Schuylkill Haven, PA

2021 Hyundai Elantra

09/20/2021

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Best service!

I always see Corey and Steve for service. They are the absolute best in the industry. Thanks guys!

Corey S. de Kelly Hyundai respondió el 09/20/2021 11:03 AM

Mr Long,

Thank you for taking the time to complete our survey and the 5 star review!We appreciate your feedback and are pleased to see your visit went well. If there is anything we can do to help in the future please do not hesitate to let me know.

Thanks again,
Corey

Empleados con los que trabajó

GG

Gregory G.

Newmanstown, PA

2020 Hyundai Kona

09/15/2021

Tipo de Servicio: Repair

Cliente Verificado

0

Categoría: Service

a service visit

The service guys are why I come back. They have been excellent consistently. Sales department is so bad I am not likely to buy a Hyundai again.
I have had three so far, and they never responded to my e-mails so I went somewhere else to buy. Their recent offer to trade in my Kona for something better was almost insulting. Don't bother responding to their frequent offer e-mails or ads. If you have a Hyundai, then Kelly is the place to go to service it.

Corey S. de Kelly Hyundai respondió el 09/16/2021 05:19 AM

Mr Geiger,

Thank you for taking the time to complete our survey and the 5 star review! We are extremely grateful to have you as a loyal customer with us in service. I will forward your concerns with sales to the appropriate people. If there is anything we can do to help in the future, please do not hesitate to let either myself, or Steve know.

Thanks again,
Corey

Empleados con los que trabajó

KG

Kenneth G.

Ashland, PA

2020 Hyundai Santa Fe

09/13/2021

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Excellent service

Service personnel are professional and courteous. My service was prompt and without any attempt to "up sell" me on anything that I did not really need. Dealership is very well kept and clean.

Corey S. de Kelly Hyundai respondió el 09/13/2021 02:56 PM

Mr Grzlek,

Thank you for taking the time to complete our survey and the 5 star review! Our goal is to make servicing your vehicle with us as quick, easy, and painless as possible. Any service recommendations that will ever be presented to you will be in a manor that keeps you behind the wheel making the decision. If there is ever anything we can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Empleados con los que trabajó

CS

Casey S.

Scranton, PA

2020 Hyundai Sonata

09/13/2021

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Exceptional

The best dealer with exceptional service.. Tracy is awesome!!

Corey S. de Kelly Hyundai respondió el 09/13/2021 06:26 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the kind words, and positive feedback! If there ever is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

AV

Anne V.

Auburn, PA

2021 Hyundai Palisade

09/10/2021

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Great service

So far every time I have brought my car in for service it has been easy and fast to check in and I am always treated courteously.

STEPHEN C E. de Kelly Hyundai respondió el 09/11/2021 12:55 PM

Thank you Anne for the great survey!

We are thankful for you and your business with us.
We look forward to another opportunity to serve.

Have a great weekend!

Steve

Steve Eberhardt
484-665-0130 x2415

Empleados con los que trabajó

Cliente verificado

Schuylkill Haven, PA

2018 Hyundai Elantra

09/04/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Regularly Scheduled Maintenance

Courteous and prompt

Corey S. de Kelly Hyundai respondió el 09/04/2021 07:34 AM

Hello,
thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and pleased to see your visit went well. In the future, if there is anything we can do to help, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

BL

Beau L.

Schuylkill Haven, PA

2021 Hyundai Sonata

09/04/2021

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Quick and Exceptional Service

Kelly Hyundai and there awesome service advisor Corey always take care of our Elantra and Sonata! Quick and painless service, always!

Corey S. de Kelly Hyundai respondió el 09/04/2021 06:23 AM

Mr Long,

Thank you for taking the time to complete our survey and the 5 star review! We are extremely grateful to have both you and Tim as long time loyal customers! If there is anything I can do to help, please do not hesitate to let me know.

Thanks again,
Corey

Empleados con los que trabajó

MS

Michele S.

Reading, PA

2021 Hyundai Kona

08/30/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

they make you feel like they care and listen to your needs and concerns for your vehicle

Corey , in service, is great! He pays attention to what you are asking and goes out of his way to give you the answers. Always polite and professional. Everyone there is always very nice.
Excellent service

Michele S.

Corey S. de Kelly Hyundai respondió el 08/31/2021 04:38 AM

Michele,

Thank you for taking the time to complete our survey and the 5 star review! I appreciate the positive feedback and the kind words! If ever there is anything I can do to help in the future, please do not hesitate to let me know!

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado

Orwigsburg, PA

2011 Hyundai Elantra

08/10/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Always great service.

Always great service.

Corey S. de Kelly Hyundai respondió el 08/11/2021 01:44 PM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and are pleased to see your visit went well! If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

LR

Louann R.

Kutztown, PA

2011 Hyundai Tucson

07/29/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Hyundai service

As always, my service appointment went very well thanks to Steve and his team.

Recomendado

Corey S. de Kelly Hyundai respondió el 07/30/2021 04:24 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We are glad to see visit went well, and I am happy we could get you fixed up, and back on the road! If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado

Orwigsburg, PA

2019 Hyundai Sonata

07/23/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service.

Great service.

Recomendado

Corey S. de Kelly Hyundai respondió el 07/23/2021 06:47 AM

Thank you for taking the time to complete our survey and the 5 star review!
If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado

Temple, PA

2018 Hyundai Santa Fe Sport

07/15/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Na

Na

Recomendado

DANIEL E C. de Kelly Hyundai respondió el 07/22/2021 06:21 AM

Mr. Stumpf

I understand how fustrating your recent service visit most have been. We strive to deliver 5 star service to every customer, every time. I would love to talk to you about your recent visit. My business number is 484-665-0130 and my personal cell number is 484-388-0171. I look forward to talking with you soon.

Dan Carter
Kelly Hyundai
Service Manager
484-665-0130

Empleados con los que trabajó

DL

Diane L.

Robesonia, PA

2018 Hyundai Sonata

07/08/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Fabulous Service!

The friendly service at Kelly Hyundai is OUTSTANDING!! They are always, polite, courteous, and give you updates as to how long the service will take. If they make recommendations for your car, they explain it in an easy to comprehend manner. The total bill is very near to the original estimate. I know my car is in great shape when I leave Kelly Hyundai after I’ve had my car serviced.

Recomendado

Corey S. de Kelly Hyundai respondió el 07/08/2021 01:33 PM

Diane,

Thank you for taking the time to complete our survey and the 5 star review. I appreciate your positive feedback and the kind words. We are extremely grateful to have you as a loyal customer, and to travel as far as you do to service with us. If there ever is anything I can do to help, please do not hesitate to let me know.

Thanks again,
Corey

Empleados con los que trabajó

KL

Kyle L.

Cressona, PA

2020 Hyundai Sonata

07/06/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Quality service from a quality staff

5 stars, exceptional service, highly recommended.

Recomendado

Corey S. de Kelly Hyundai respondió el 07/07/2021 05:31 AM

Kyle,

Thank you for taking the time to complete our survey and the 5 star review! If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado

Kutztown, PA

2018 Hyundai Elantra

07/02/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

2018 Elantra

Great service staff. In and out fast and was able to get a rental car while mine was being worked on.

Recomendado

Corey S. de Kelly Hyundai respondió el 07/06/2021 10:15 AM

Hello,

Thank you for taking the time to compete our survey and the 5 star review! If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

BG

Brian G.

New Tripoli, PA

2021 Hyundai Kona

06/28/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Dealership

Very friendly people and extremely helpful. Only ding against them is a lack of loaner cars leaving you at the mercy of Enterprise rental car. Yes they pay for the rental but Enterprise give you the hard sell to "upgrade" your insurance ($50/day!). If you are waiting on service this dealership would have 5 stars.

Recomendado

Corey S. de Kelly Hyundai respondió el 06/29/2021 10:14 AM

Thank you for taking the time to complete our survey. I apologize we were unable to provide you with the 5 star service that we strive for. We appreciate your feedback and are extremely grateful to have you service with us. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

MM

Melvin M.

Frackville, PA

2021 Hyundai Palisade

ReScore Reseña™

06/24/2021

Cliente Verificado

Categoría: Service

Melmac

Corey and the entire service team are the best. They take care of every need. You can trust that the service will be done correctly and and efficiently. The reason we purchase cars at the dealership.

Recomendado

Empleados con los que trabajó

MM

Melvin M.

Frackville, PA

2021 Hyundai Palisade

ReScore Reseña™

06/24/2021

Cliente Verificado

Categoría: Service

Melmac

Corey and the entire service team are the best. They take care of every need. You can trust that the service will be done correctly and and efficiently. The reason we purchase cars at the dealership.

Recomendado

Reseña Original

06/23/2021

Tipo de Servicio: Repair

Categoría: Service

Melmac

When it was Freedom the service department did the work timely. I waited One and half hours for a simple oil change and tire rotation since the dealership changed to Kelly. That is unacceptable. Corey and Steve have always been great with my vehicle and the reason we bought 3 cars from Freedom. I would like the Kelly dealership to explain what changed. I have always wrote exceptional reviews and I feel disappointed.

Recomendado

Corey S. de Kelly Hyundai respondió el 06/24/2021 11:56 AM

Thank you for taking the time to complee our survey. I apologize we were unable to provide you with the 5 star service that we strive for.

I will be reaching out to you shortly in regards to your concerns.

Thank you,
Corey

Empleados con los que trabajó

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