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SureCritic / Concesionario Hyundai / Blaise Alexander Hyundai / CHRISTOPHER A DIX
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CHRISTOPHER A DIX

Service Advisor
Blaise Alexander Hyundai
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(25 reviews)
77

Reseñas de CHRISTOPHER A DIX

DS
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Dustin S.
Lock Haven, PA
2017 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/09/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
8
Categoría: Service
Mixed feelings but was corrected on 2nd chance
Had problem was not fix on the first visit and had a problem with one of their staff on first call. 2nd visit went a lot better and dealt with a great guy Chris Dix.
Shawn R., SERVICE MANAGER de Blaise Alexander Hyundai respondió el 11/09/2021 04:17 PM

Well, first off, THANK YOU for letting us fix the concern.  I am glad Chris D. Saved you.  He is an asset to our organization.  He has only been with us for about a month. 

I am sorry that you had an issue with another employee.  Was it another member of my service team?  No names needed, but just making sure I am coaching the right group. 

lots of people here and wanted to ensure you that I don't condone any unprofessional demeanor to our guests. 

I would love to hear about it in detail if you feel it necessary? 

my email or phone is always open to you.  Hurts that we couldn't get the 5/5 on the survey.

thank you for your business.  Thanks for your insight. 

Empleados con los que trabajó
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CHRISTOPHER A DIX
Service Advisor
CH
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Carson H.
Belleville, PA
2020 Hyundai Venue
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/09/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
Warranty Repair
The employees at Blaise have been consistently courteous and professional. The repair was completed in the time frame they gave ahead of time. Blaise made sure our needs were met.
Shawn R., SERVICE MANAGER de Blaise Alexander Hyundai respondió el 11/09/2021 04:11 PM

Appreciate the feedback.  We have actually been discussing our waiting area. 

plans are in the works. 

thank you for stopping by. 

Empleados con los que trabajó
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CHRISTOPHER A DIX
Service Advisor
JL
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Joseph L.
Port Matilda, PA
2018 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/09/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent service!
Great service! Friendly staff!
Shawn R., SERVICE MANAGER de Blaise Alexander Hyundai respondió el 11/09/2021 01:22 PM

Always a pleasure to see you!

See you next time.

Empleados con los que trabajó
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CHRISTOPHER A DIX
Service Advisor
WB
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William B.
Boalsburg, PA
2019 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/08/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
A+
Great service!
Shawn R., SERVICE MANAGER de Blaise Alexander Hyundai respondió el 11/09/2021 05:31 AM

I appreciate you hooking us up!

Always good seeing you. 

Empleados con los que trabajó
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CHRISTOPHER A DIX
Service Advisor
LW
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Lois W.
Bellefonte, PA
2019 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/06/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
9
Categoría: Service
Service and inspection, November 2021
They were expecting me when I arrived. They checked with me before rotating the tires. It was time to rotate the tires and it wasn’t on my list. They completed the work needed in a reasonable time. I was completely satisfied.
Shawn R., SERVICE MANAGER de Blaise Alexander Hyundai respondió el 11/07/2021 04:00 AM

Thank you very much for the review.  

We appreciate you business. 

Empleados con los que trabajó
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CHRISTOPHER A DIX
Service Advisor
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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