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CHERYL BUCK

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(934 reviews)
100

Reseñas de CHERYL BUCK

GM
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George M.
Ormond Beach, FL
2012 Hyundai Sonata
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/16/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
This visit
We love this dealership but rhis tourine cisit took way too long. Too many people there at one time.
Recomendado
GIOVANNI R. de Hyundai of St. Augustine respondió el 02/19/2018 08:42 AM

Thank you for sharing your service experience with us. Cheryl, your service consultant will be reaching out to you.


It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó
CB
CHERYL BUCK
SR
STEVE RISLEY
ER
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Elizabeth R.
St. Augustine, FL
2014 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/15/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service Advisor
Danny Perez was very helpful and courteous. That's what made my visit 5 stars. Thank you.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/16/2018 06:11 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating.
 Well done Danny! Danny enjoys reading how is doing.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
SR
STEVE RISLEY
EJ
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Erika J.
Saint Augustine, FL
2016 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/15/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Customer Service
Excellent customer service always as well as great techs working on the car.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/16/2018 06:10 AM


 We thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
SR
STEVE RISLEY
PM
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Paul M.
Jacksonville, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/15/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly staff
Oil change, had a cookie, nice waiting room, WiFi, Banda bing
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/15/2018 08:20 AM


Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine. Our freshly baked cookies are so delicious.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
JO
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James O.
Saint Augustine, FL
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
good service, good value
good service, good value
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/15/2018 08:19 AM


 Thank you for sharing your service experiences with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
CF
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Cynthia F.
Palm Coast, FL
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Great service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/13/2018 02:18 PM


 Thank you for your kind words and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
GC
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Gisela C.
Jacksonville, FL
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/09/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer Service
Always, always excellent customer service, pleasant people, wonderful, careful work on my car. Cheryl is great keeping me updated!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/12/2018 05:35 AM


 Thank you for sharing your service experiences with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
Cliente verificado
Palm Coast, FL
2013 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/07/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Bad Batterys
The service is excellent. However, I bought a certified pre-owned Azera that is on its 3rd battery in three years. My next battery will be from a different supplier.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/07/2018 08:56 AM

 Thank you for sharing your service experiences with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
SR
STEVE RISLEY
MH
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Michael H.
Saint Augustine, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
joe and his staff are great at what they do
wanted a smaller bought the Tucson so far so good hope to keep it for a long time
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/06/2018 05:55 AM


 Thank you for your kind words and continued loyalty to Hyundai of St. Augustine. Congratulations on your new Tucson.
 

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
SR
STEVE RISLEY
RC
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Ronald C.
Jacksonville, FL
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Great overall dealership. Service department and sales staff are outstanding.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/02/2018 05:36 AM


 Thank you for taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
SR
STEVE RISLEY
PM
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Patrick M.
Palm Coast, FL
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Appointment Ease
I scheduled the service at my most convenient time, and a service tech met me immediately upon my arrival and I was on my way in under an hour.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/31/2018 06:54 AM


 Thank you for taking the time to share your Car Care Express Service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
Cliente verificado
Palm Coast, FL
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Service Personel are skilled and have good public
relations. I would not hesitate to recommend
Hyundai of St Augustine.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/31/2018 06:50 AM


 Thank you for taking the time to share your service experiences with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
RE
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Robert E.
Pomona Park, FL
2015 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The service staff is first grade!
We are in our second Santa Fe from this dealership. They do an excellent job in service with no hassle.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/31/2018 06:49 AM


 We greatly appreciate your kind words and continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
SR
STEVE RISLEY
Cliente verificado
Palm Coast, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/29/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service good
Okay thanks
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/29/2018 10:12 AM

Thank you for the 5 star rating and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
JB
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Jerry B.
Middleburg, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great place
I chose this dealership because, unlike other dealers, they put the prices of the cars online. I found the car I wanted online prior to entering the dealership.. Salesman, George, assisted us with the purchase. It was a no hassle buying experience. They also offered us drinks (water, soda) and some great cookies. My first oil change at the service center was awesome. They included a quick wash and vacuumed the front floors and fixed an item that was recalled. I came earlier than my appointment yet they got me out of there in under two hours. I will definitely be doing my service at this dealership. I am already planning my next car. Thanks Hyundai of St. Augustine. You guys rock.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/29/2018 06:00 AM


 Thank you for taking the time to share your experiences with us at Hyundai of St Augustine. Congratulations on your new Santa Fe Sport.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
SR
STEVE RISLEY
IA
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Ira A.
Saint Augustine, FL
2008 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Always friendly and personable and usually finish work on time.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/29/2018 05:54 AM


 Thank you for your continued loyalty to Hyundai of St Augustine and the 5 star rating. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
RH
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Robert H.
St. Augustine, FL
2012 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
quick and reliable service
An assortment of issues, quickly analyzed and resolved. Nice staff. Very efficient
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/29/2018 05:54 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MF
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Mary F.
Flagler Beach, FL
2012 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
replace wipers
Clean, professional, and very caring.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/29/2018 05:50 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
SK
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Steven K.
St. Augustine, FL
2013 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Provided repair services in a timely and professional manner.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/29/2018 05:49 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
Cliente verificado
Saint Augustine, FL
2013 Hyundai Accent
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
01/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change 'Oops!'
No further comments
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/29/2018 01:35 PM


 Thank you for sharing your service experience with us and our apologies on the miscommunication and inconvenience we may have caused you. Cheryl will be reaching out to follow up with you.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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