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CHERYL BUCK

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(934 reviews)
100

Reseñas de CHERYL BUCK

WG
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WILLIAM G.
2013 Hyundai Santa Fe S
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/08/2016
cliente verificadoCliente Verificado
Categoría: Service
Bill
Dealership went out the their way to rectify my issue. I am satisfied with their prompt action.
Recomendado
Empleados con los que trabajó
CB
CHERYL BUCK
TD
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Thomas D.
Palatka, FL
2012 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/07/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
They keep me happy.
Very courteous and caring. The work is great and I get my car back detailed.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/07/2016 09:48 AM

We greatly appreciate your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó
CB
CHERYL BUCK
WG
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WILLIAM G.
2013 Hyundai Santa Fe S
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/08/2016
cliente verificadoCliente Verificado
Categoría: Service
Bill
Dealership went out the their way to rectify my issue. I am satisfied with their prompt action.
Recomendado
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/07/2016
Tipo de Servicio: Maintenance
Categoría: Service
Bill
Over 2 hours for an oil change.
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/07/2016 09:41 AM

Thank you for taking the time to share your last service experience with us. Our apologies for the amount of time it took to get you in and out on your last visit. Your feedback is greatly appreciated and will be reviewed with our reservation schedulers to prevent this in the future. We value you and your time and hope the 6 1/2 years of being a loyal guest will allow us the opportunity to continue to service your vehicle. As discussed, Miss Buck has added your next service to be on us in your service file.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
SC
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SEBASTIANO C.
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/03/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
car care
excelant
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/06/2016 05:16 AM

We appreciate your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
MD
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Michael D.
St. Augustine, FL
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/30/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Attention to details!
I was a bit late for my appointment, but they took me anyways... I was told it would take an hour to be served and my waiting was no longer than 45 min. It was a Saturday, so there were no shuttle to go around and about as I would have on a weekday, but It was fast enough! Thank you guys!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/31/2016 08:59 AM

 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó
CB
CHERYL BUCK
Cliente verificado
Palm Coast, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/30/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The people
Great
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/31/2016 08:27 AM

 Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó
CB
CHERYL BUCK
CW
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Carol W.
Ponte Vedra Beach, FL
2010 Hyundai Elantra To
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/30/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good dealership
Friendly, knowledgable people.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/31/2016 08:21 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
AE
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Annette E.
Palm Coast, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service!
Always courteous and professional!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/29/2016 07:44 AM

 We thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó
CB
CHERYL BUCK
AC
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Arthur C.
Palm Coast, FL
2016 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
fast reliable service
We have been extremely happy with our dealings here
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/29/2016 07:42 AM

 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó
CB
CHERYL BUCK
PW
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Phyllis W.
Palm Coast, FL
2010 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
What I like about Hyundai of St. Augustine is you are given appointment time and the service falls into that slot. Never have to wait around and if you do, the best part is the free shuttle to any shopping area you love. That is indeed a plus. Thank you Hyundai.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/29/2016 07:34 AM

 We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó
CB
CHERYL BUCK
JH
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Jill H.
St. Augustine, FL
2013 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Professional & Reliable
I trust these fine folks with my vehicle.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/29/2016 07:28 AM

 We appreciate your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó
CB
CHERYL BUCK
MP
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Mary P.
St. Augustine, FL
2010 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/26/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Mary P.
Employees are helpful & kind.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/29/2016 07:24 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó
CB
CHERYL BUCK
DC
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Dennis C.
Palm Coast, FL
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/26/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Professional and convenient
The dealership offers professional service that is prompt and friendly. The waiting area is nice, and they wash your car if you like.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/26/2016 01:35 PM

Thank you for your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.Sincerely,Service TeamHyundai of St Augustine"Excellent Service from Excellent People"

Empleados con los que trabajó
CB
CHERYL BUCK
SR
STEVE RISLEY
WG
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William G.
Saint Augustine, FL
2017 Hyundai G80
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/25/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
new car
Vehicle clean and ready when promised.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/25/2016 06:50 AM

Thank you for sharing your experience with us and welcome to our Genesis Family.

Sincerely,
Sales and Service Teams
Hyundai of St Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó
CB
CHERYL BUCK
Cliente verificado
Palm Coast, FL
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Ease of making appointments. Friendliness of advisers. Flexibility and timeliness of work. Car wash with service. Some day I will have time to be more thorough.
See above.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/25/2016 06:48 AM

 Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó
CB
CHERYL BUCK
LS
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Linda S.
Saint Augustine, FL
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Best Service Around
yes absolutely. You need more space your staff is very busy but they never complain and always have a smile on their face. I always feel special at your service area
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/25/2016 06:46 AM

 Thank you for sharing your kind words and continued loyalty to Hyundai of St Augustine. We believe all of our guests are special and like to show them.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó
CB
CHERYL BUCK
BJ
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Barre J.
St. Augustine, FL
2016 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
fast work, Even if you dont have an appointment your taken care of.
The best around
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/24/2016 08:09 AM

 Thank you for taking the time to share your kind words describing your service experiences with us and your continued loyalty to Hyundai of St Augustine. It is always a pleasure seeing you and having you in our Hyundai of St Augustine Family.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó
CB
CHERYL BUCK
FM
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Frank M.
Saint Augustine, FL
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/23/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
customer service
customer service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/24/2016 08:06 AM

 Thank you for sharing your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó
CB
CHERYL BUCK
GB
gravatar
George B.
St. Augustine, FL
2009 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/23/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service and courtesy.
Excellent service as always. Actually look forward to going there.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/23/2016 01:40 PM

Thank you so much for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine. We look forward to seeing you.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó
CB
CHERYL BUCK
CN
gravatar
Connor N.
Aiken, SC
2013 Hyundai Genesis Co
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/23/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly Service
Very friendly employees and make you feel at home.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/23/2016 01:39 PM

Thank you for your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó
CB
CHERYL BUCK
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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