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CHERYL BUCK

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(934 reviews)
100

Reseñas de CHERYL BUCK

Cliente verificado
Palm Coast, FL
2014 Hyundai Tucson
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
09/07/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
People very nice
I would tell them to read the check very carefully
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/07/2017 01:31 PM


 Thank you for taking the time to share your service experience with us. Our apologies for the battery print out not attached to your invoice. Cheryl will be following up with you and we appreciate you bringing this to our attention.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MM
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MORRIS M.
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/05/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The attitudes of all those who work there. Very customer oriented.
Why go anywhere else!!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/05/2017 12:43 PM


We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Genesis of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
DH
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DENISE H.
2016 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/01/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Service was completed in a timely manner. Staff was friendly, and I appreciate that they didn't change any settings inside the vehicle (mirror, radio, etc.)
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/05/2017 06:03 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Genesis of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
Cliente verificado
Palm Coast, FL
2015 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/01/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great services
Prompt service. Courteous staff
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/05/2017 06:01 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
ES
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Ed S.
Fernandina Beach, FL
2016 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/01/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Antenna replaced
Can''t tell they took the car to replace the antenna. Don't right the first time.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/01/2017 01:13 PM


Thank you for time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
JK
gravatar
JEFFREY K.
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/31/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Happy Customer
St Augustine Hyundai understand what customer service is.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/31/2017 01:38 PM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
TP
gravatar
Thomas P.
Palm Coast, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/31/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Easy day, service in, car out see ya next time!
Easy to make appointment service was done relatively quickly and i was in and out and on my way home.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/31/2017 01:38 PM

 
 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
SR
STEVE RISLEY
Cliente verificado
Jacksonville, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/31/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service area
Quick and prompt
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/31/2017 01:37 PM


We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
SP
gravatar
Sharon P.
Palm Coast, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/29/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Timely and high quality service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/29/2017 12:07 PM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.


It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
MM
gravatar
Michael M.
Saint Augustine, FL
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/28/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Always provide courteous, prompt service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/28/2017 03:20 PM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
RL
gravatar
Roger L.
Satsuma, FL
2013 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Integrity
Quality work, honest service center.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/28/2017 06:11 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Great Job Richard and Cheryl! Both are professionals that truly care for our guests and are such an asset to our Service Team.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!



Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
Cliente verificado
Jacksonville, FL
2017 Hyundai Sonata
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
08/25/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Poor service
This dealership was highly rated by me in the past I've bought 4 cars from them and so have my family members and seems to me this dealership is lacking and not up to the expectations I've had in the past.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/25/2017 12:13 PM

Thank you for bringing the poor quality of your complimentary service wash to our attention. We will address this with our detail department supervisor. Our apologies for any inconvenience this may have caused.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
Cliente verificado
2015 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/25/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
They treat my car as if it was their car.
I'll be back!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/25/2017 05:57 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
BB
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Betty B.
Saint Augustine, FL
2014 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/25/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service!
I didn't have an appointment, but yet the service team was quick and efficient!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/25/2017 05:55 AM


We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.



It's official!

Thank you to all of our wonderful guests!

We are the #1 Hyundai Customer Satisfaction Service Center for now the 5th consecutive quarter!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
JH
gravatar
James H.
Jacksonville, FL
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Perfect timing
The friendliest people who do great work.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/25/2017 05:24 AM

We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

It's official!

We are the #1 Hyundai Customer Satisfaction Service Center for the 5th consecutive quarter!!
Thank you to all of our wonderful guests!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
DM
gravatar
David M.
Saint Augustine, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
staff really do seem interested in their jobs & top service
great service overall!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/24/2017 02:55 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

We are the #1 Hyundai Customer Satisfaction Service Center for the 5th consecutive quarter!!
Thank you to all of our wonderful guests!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
Cliente verificado
Ormond Beach, FL
2011 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Dealer
You never walk away unhappy from this dealership service department.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/24/2017 02:53 PM

Thank you for taking the time to share your service experience with us and your continued loyalty Hyundai of St Augustine.

It's official!

We are the #1 Hyundai Customer Satisfaction Service Center for the 5th consecutive quarter!!
Thank you to all of our wonderful guests!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
Cliente verificado
Palm Coast, FL
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/23/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service at Hyundai
Excellent service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/23/2017 07:43 AM


We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
BG
gravatar
Betsy G.
Ponte Vedra Beach, FL
2013 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/22/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
I did not purchase my car at Hyundai of St Augustine, but I am very impressed with the friendly,professional service ,I will definitely return there when I need further service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/23/2017 07:41 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
VB
gravatar
Vicki B.
Saint Augustine, FL
2007 Hyundai Entourage
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/22/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
GOOD WORK AND NICE ASSOCIATES
EXCLLENT WORK
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/22/2017 01:31 PM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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