CA

Cheyanna Angevine

Service Advisor
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(600 reviews)
78

WB
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William B.
Buckeye, AZ
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/05/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Retired
Very professional.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 11/06/2020 07:44 AM

Hi William
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

JW
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John W.
Surprise, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/30/2020
cliente verificadoCliente Verificado
Categoría: Service
Recall Service
Everything was taken care of properly and the vehicle was washed.
Recomendado
Empleados con los que trabajó

Cliente verificado
Waddell, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/30/2020
cliente verificadoCliente Verificado
Categoría: Service
Re-score after talking to Victor
I give credit to Rodeo Hyundai for reaching out to me after my bad review. I am satisfied that the issues were addressed.
Recomendado
Empleados con los que trabajó

VE
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Vivian E.
Buckeye, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/29/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great service
always treat us like family
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 10/30/2020 08:32 AM

Hi Vivian
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

JW
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John W.
Surprise, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/30/2020
cliente verificadoCliente Verificado
Categoría: Service
Recall Service
Everything was taken care of properly and the vehicle was washed.
Recomendado

Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/29/2020
Tipo de Servicio: Repair
Categoría: Service
Recall Service
Good service, just a communication problem between employees.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 10/29/2020 04:09 PM

Hi John

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4154. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator

Cheyanna A., Business Development Coordinator de Ken Garff Hyundai Surprise respondió el 10/30/2020 03:58 PM

Hi John

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4154. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154
Empleados con los que trabajó

JB
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John B.
Buckeye, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/28/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
John Bowie’s service & paint & leather protection.
Great service & courteous staff.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 10/28/2020 12:40 PM

Hi John
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Waddell, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/30/2020
cliente verificadoCliente Verificado
Categoría: Service
Re-score after talking to Victor
I give credit to Rodeo Hyundai for reaching out to me after my bad review. I am satisfied that the issues were addressed.
Recomendado

Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
10/28/2020
Tipo de Servicio: Maintenance
Categoría: Service
Rodeo Hyundai
Sold something probably did not need and told my new tires were showing wear.
No Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 10/28/2020 12:35 PM

 Hi Rj

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4100 I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator

Empleados con los que trabajó

RO
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Randy O.
Goodyear, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/27/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service Dept
Great place to get your vehicle repaired! In and out in a timely manner. No hassles. Service manager heads up a great department. They make it happen.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 10/27/2020 12:59 PM

Hi Randy
I wanted to reach out to you and thank you for taking time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Buckeye, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/26/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always great business
Always the best service
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 10/27/2020 08:27 AM
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.
Empleados con los que trabajó

Cliente verificado
Goodyear, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/23/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
great service
great service
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 10/23/2020 08:35 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. we here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

MF
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Mary F.
Sun City West, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/20/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
It could be cheaper
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 10/21/2020 01:57 PM

Hi Mary
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai apppreciate your feedback as well as your business. We look fiorward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/16/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
excellent service
Tank you
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 10/19/2020 08:59 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

JR
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Jeffrey R.
Goodyear, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/09/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Desk
Very prompt. Kept me informed. Good prices. Will go back
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 10/09/2020 08:48 AM

Hi Jeffrey
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

BP
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Bradley P.
Buckeye, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/07/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great people
I will buy my next car here
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 10/08/2020 08:48 AM

Hi Bradley
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflectred on your last visit. We here at Rodeo Hyuhdai appreciate your feedback as well as your business. We look forward  to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

TW
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Tom W.
Sun City West, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/07/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Cheyenne does a super job
Well pleased
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 10/07/2020 08:22 AM

Hi  Tom
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeoi Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

KM
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Kyle M.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/01/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Great service. Timing belt replacement. Got it done same day.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 10/01/2020 08:19 AM

Hi Kyle
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

FS
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Fatima S.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/25/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly Staff & Excellent vehicle maintenance!
All staff is very polite and very helpful. I always come here for my car maintenance since they offer unbeatable prices and the maintenance crew does an excellent job!
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 09/25/2020 11:22 AM

Hi Fatima
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

CJ
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Colton J.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/23/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Awesome swrvice
Excellent customer service!
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 09/24/2020 09:00 AM

Hi Colton
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate yoiur feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

MP
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Marsine P.
Buckeye, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/18/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service with a Smile
I love how they provide an explanation on what services are recommended vs what is required. They give you facts not fiction. There is no upselling of un necessary services. And you get a free car wash to knock the dust off, with a smile! All are great, the last time I requested Cheyanne but all are excellent.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 09/21/2020 09:19 AM

Hi Marsine
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit.  We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

BS
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Ben S.
Surprise, AZ
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/10/2020
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Oil was changed.
Recomendado
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.