CA

Cheyanna Angevine

Service Advisor

Ken Garff Hyundai Surprise

Calificación General

4.9

(600 reviews)

78

Reseñas de Cheyanna Angevine

PC

Patrick C.

Glendale, AZ

2015 Hyundai Genesis

12/07/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Superior Service with a Smile

Staff is very accommodating and a pleasure to deal with

Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 12/13/2021 03:25 PM

Hi Patrick

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

Cliente verificado

Goodyear, AZ

2015 Hyundai Genesis

12/06/2021

Tipo de Servicio: Maintenance

Cliente Verificado

9

Categoría: Service

Excellent customer service

Service representative extremely helpful in making sure my car was ready on time

Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 12/07/2021 01:14 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

AH

Allie H.

Kirtland, NM

2020 Hyundai Sonata

12/03/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Oil change

They provided excellent service, didn't ask me to upgrade to spend any money, and they fixed my tire for free!

Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 12/07/2021 01:09 PM

Hi Allie

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

BW

Bruce W.

Surprise, AZ

2018 Hyundai Santa Fe Sport

11/23/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Great Service

Excellent servicing of my vehicle. Timely and fast!

ALICE G. de Ken Garff Hyundai Surprise respondió el 11/29/2021 11:52 AM

Hi Bruce
Thank you so much for completing this survey. We appreciate you taking the time to share your experience wth us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you agian and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

Cliente verificado

Glendale, AZ

2017 Hyundai Accent

11/20/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Service was very good.

Service was very good.

ALICE G. de Ken Garff Hyundai Surprise respondió el 11/22/2021 12:33 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

Cliente verificado

Surprise, AZ

2016 Hyundai Sonata Hybrid

11/20/2021

Tipo de Servicio: Repair

Cliente Verificado

9

Categoría: Service

Service

The dealership was very professional.

ALICE G. de Ken Garff Hyundai Surprise respondió el 11/22/2021 12:32 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

Cliente verificado

Buckeye, AZ

2021 Hyundai Elantra

11/19/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Great service

Cheyanna was knowledgeable, helpful, and friendly.

ALICE G. de Ken Garff Hyundai Surprise respondió el 11/22/2021 12:06 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

RH

Richard H.

Sun City West, AZ

2021 Hyundai Santa Fe

11/18/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Great Service !

Many thanks to service technician Cheyanna Angevine. She was well versed and answered all my questions in regards to my service and warranty. Will definitely return to Ken Garff Hyundai for all my Hyundai service ....

ALICE G. de Ken Garff Hyundai Surprise respondió el 11/19/2021 08:39 AM

Hi Richard
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

GW

Gerry W.

Surprise, AZ

2016 Hyundai Tucson

11/16/2021

Tipo de Servicio: Repair

Cliente Verificado

9

Categoría: Service

Fix of a door lock recall

All in all a very good experience

ALICE G. de Ken Garff Hyundai Surprise respondió el 11/17/2021 08:39 AM

Hi Gerry
Thank you so much for completing this survey. we appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

Cliente verificado

Buckeye, AZ

2017 Hyundai Elantra

11/13/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Great service!

Great experience with Cheyanna!!

ALICE G. de Ken Garff Hyundai Surprise respondió el 11/15/2021 07:42 AM

Thank you for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

DM

Doug M.

Surprise, AZ

2015 Hyundai Sonata

11/11/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Great experience

Friendly and experience service. Take care of any problem right the first time.

ALICE G. de Ken Garff Hyundai Surprise respondió el 11/12/2021 07:26 AM

Hi Doug
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

Cliente verificado

Surprise, AZ

2021 Hyundai Elantra

ReScore Reseña™

11/10/2021

Cliente Verificado

9

Categoría: Service

windshield replacement

Vehicle was checked in on time and service was excellent. The cover for the rear view mirror broke during removal but it was ordered before I arrived to pick up the car. It was installed a couple days later after received from out of state.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

Cliente verificado

Surprise, AZ

2021 Hyundai Elantra

ReScore Reseña™

11/10/2021

Cliente Verificado

9

Categoría: Service

windshield replacement

Vehicle was checked in on time and service was excellent. The cover for the rear view mirror broke during removal but it was ordered before I arrived to pick up the car. It was installed a couple days later after received from out of state.

Reseña Original

11/10/2021

Tipo de Servicio: Maintenance

6

Categoría: Service

windshield replacement

the cover behind the rear view mirror was broken and had to be ordered and replaced 4 days later. Other than that it was a pleasant service experience.

KRISTINA M. de Ken Garff Hyundai Surprise respondió el 11/10/2021 03:29 PM

THANK YOU FOR TALKING TO ME TODAY REGARDING YOUR SATIFACTION HERE IS THE RESCORE EMAIL FOR THE SURVEY

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

Cliente verificado

Goodyear, AZ

2020 Hyundai Tucson

11/09/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

great service

great service and on time

ALICE G. de Ken Garff Hyundai Surprise respondió el 11/09/2021 07:54 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

TK

Theodore K.

Peoria, AZ

2020 Hyundai Sonata

11/08/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

service

caring and courteous staff

ALICE G. de Ken Garff Hyundai Surprise respondió el 11/09/2021 07:51 AM

Hi Theodore
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

LB

Lloyd B.

Buckley, WA

2017 Hyundai Tucson

11/08/2021

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Great personel, great company,, exceptional service. Every thing they did was so satisfying. I originally bought my car there and I will certainly shop there when I need another car.

I have had such great service dealing with this Hyundai dealership. The personnel there are all so outstanding and accommodating. I won’t hesitate to recommend your dealership to anyone.

ALICE G. de Ken Garff Hyundai Surprise respondió el 11/09/2021 07:33 AM

Hi Lloyd
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

Cliente verificado

Sun City West, AZ

2015 Hyundai Santa Fe Sport

10/30/2021

Tipo de Servicio: Repair

Cliente Verificado

9

Categoría: Service

Good Hyundai dealership

My recall work was done in a timely manner, shuttle driver was helpful, & no phoney repairs were suggested (as I have unfortunately experienced at other dealerships)

ALICE G. de Ken Garff Hyundai Surprise respondió el 11/01/2021 08:40 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

MB

Mark B.

Sun City West, AZ

2018 Hyundai Tucson

10/29/2021

Tipo de Servicio: Repair

Cliente Verificado

8

Categoría: Service

Cheyanna Angevine

Did a great job.

ALICE G. de Ken Garff Hyundai Surprise respondió el 11/01/2021 08:30 AM

Hi Mark
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

Cliente verificado

Surprise, AZ

2020 Hyundai Santa Fe

10/28/2021

Tipo de Servicio: Repair

Cliente Verificado

9

Categoría: Service

Delayed Gratification

We waited, and waited to be notified when our part arrived only to find out when I came in to get air in my tires that the record of my request had been irradicated. I was told that the new ownership had taken over all the files and access was lost. However, they matched the part with my cars VIN number and all was fixed in a couple of days.

ALICE G. de Ken Garff Hyundai Surprise respondió el 10/29/2021 08:58 AM

Thank you for filling out this survey and sharing your experience with us. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception. I hope to speak to you to resolve this issue in the near future. feel free to contact me at 623-850-5500.
We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

Alice Gonzales
Business Development Coordinator
Ken Garff Hyundai

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

Cliente verificado

Surprise, AZ

2021 Hyundai Sonata

10/28/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Fast, friendly and knowledgable service

Quality speedy service in a clean customer friendly environment

ALICE G. de Ken Garff Hyundai Surprise respondió el 10/28/2021 12:31 PM

Thank you for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cheyanna Angevine

Service Advisor

Mostrando Reseña 81 - 100 de 632 en total

Las siguientes reseñas están pendientes de verificación, no se recomiendan actualmente, o han sido marcadas por violar nuestra Política de Reseñas.

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.