CA

Cheyanna Angevine

Service Advisor
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(600 reviews)
78

KM
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Kris M.
Buckeye, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Professional as always!
We Love going to this Hyundai dealer. The staff is always professional and friendly, very eager to help whenever they can! We never feel like we being taken for something not needed! As well the service is always quick!! Thank you for another great experience!!
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 07/12/2019 12:37 PM

Thank you Kris for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. You couldn’t be more right when you say our people are amazing. We agree! We’re lucky to have found so many outstanding staff members. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Elantra in the future!

Empleados con los que trabajó

MS
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Mary S.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/11/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Customer Service
Our service lady was awesome. Fully explained everything that needed to be done and what would need to be done on my next visit. Promptly called to let me know my Tucson was ready. Car was received freshly washed. Thanks Rodeo Hyundai.
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 07/11/2019 03:36 PM

I wanted to reach out to you Mary and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Tucson in the future!

Empleados con los que trabajó

JH
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Joann H.
Tonopah, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/10/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service on recall
First time at Rodeo Hyundai and was very pleased with the service. Definitely will be using them again. Thank you Cheyanna.
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 07/10/2019 01:52 PM

Thank you Joann for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. You couldn’t be more right when you say our people are amazing. We agree!  We’re lucky to have found so many outstanding staff members. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Veloster in the future!

Empleados con los que trabajó

CA
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Chris A.
Buckeye, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/09/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast and Efficient
Great service at a fair price.
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 07/10/2019 09:41 AM

 

Thank you Chris for taking the time to complete the survey and a great review of our service department! Our dealership aims to deliver the highest quality vehicle care. We love to hear about these positive experiences! I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Sonata in the future!

Empleados con los que trabajó

JR
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James R.
Sun City West, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/07/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Oil Change
I needed an oil change and one of your competitors that I have used for six years couldn’t accommodate me for the days. Your service department got me in within 1 hour and we’re very attentive to my needs. Would definitely use you again.
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 07/08/2019 09:51 AM

I wanted to reach out to you James and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Santa Fe in the future!

Empleados con los que trabajó

Cliente verificado
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/06/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
AC issues addressed
Kept working to find out issues with AC...thanks.
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 07/08/2019 09:54 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Tucson in the future!

Empleados con los que trabajó

PB
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Pete B.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Had a trunk latch issue and was fixed right away! Thank you
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 07/06/2019 11:56 AM

I wanted to reach out to you Pete and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Sonata in the future!

Empleados con los que trabajó

JN
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Joanne N.
Sun City West, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
efficiency
Every time I go there I can rest assured they will be polite and efficient. Thank you .
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 07/06/2019 11:58 AM

I wanted to reach out to you Joanne and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Santa Fe in the future!

Empleados con los que trabajó

SS
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Steven S.
Avondale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/04/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Great service and very friendly
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 07/05/2019 09:01 AM

I wanted to reach out to you Steve and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Elantra in the future!

Empleados con los que trabajó

FD
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Fred D.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/01/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
great
great
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 07/01/2019 03:34 PM

Thank you Fred for taking the time to complete the survey and a great review of our service department! We work really hard to deliver the best service in a great environment, and I am glad to see those efforts show on your last visit. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Tucson in the future!

Empleados con los que trabajó

EM
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Elza M.
Avondale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/28/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great place
Always a great service experience. Victor and his team are wonderful.
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 06/29/2019 10:01 AM

Thank you Elza for taking the time to complete the survey and a great review of our service department! We work really hard to deliver the best service in a great environment, and I am glad to see those efforts show on your last visit. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Genesis in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó

MA
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Monica A.
Laveen, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/27/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Victor and his service team
Victor's service team, including help from Cheyanne in my recent service made this visit another great one. By taking good care of my car I feel you take care of me and my family and our safety. Thank you!
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 06/28/2019 08:19 AM

Thank you Monica for taking the time to complete the survey and a great review of our service department! We work really hard to deliver the best service in a great environment, and I am glad to see those efforts show on your last visit. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Elantra in the future!

Empleados con los que trabajó

Cliente verificado
Goodyear, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/27/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Trustworthy
Great service, polite & professional personnel, pleasant waiting area.
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 06/27/2019 01:35 PM

We’re so happy your visit at Rodeo Hyundai went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome clients like you.

Empleados con los que trabajó

ME
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Maria E.
Waddell, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/27/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
We have taken our Santa Fe there for routine mileage check ups. Each time staff and service has been great.
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 06/27/2019 01:16 PM

Thank you Maria for taking the time to complete the survey and a great review of our service department! We work really hard to deliver the best service in a great environment, and I am glad to see those efforts show on your last visit. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Santa Fe in the future!

Empleados con los que trabajó

KR
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Keryn R.
Peoria, AZ
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Service was friendly and pretty fast. Very clean and comfortable waiting area, I especially love the donuts and HGTV!
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 06/26/2019 02:24 PM

Thank you Keryn for taking the time to complete the survey and a great review of our service department! We work really hard to deliver the best service in a great environment, and I am glad to see those efforts show on your last visit. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Santa Fe in the future!

Empleados con los que trabajó

Cliente verificado
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The customer service
I have had work done 2 days in a row. Day one oil change and tire rotation, day two window tinting. Both experiences were great. After the window tint my service rep was awesome and had a huge mark buffed out of my front end as a courtesy. I will always get my car serviced there.
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 06/21/2019 10:19 AM

We’re so happy your visit at Rodeo Hyundai went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome clients like you!

Empleados con los que trabajó

JB
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Jeffrey B.
Peoria, AZ
2016 Hyundai Sonata Hyb
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/21/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Check engine light
When my check engine light went on I immediately went to the service department. They were friendly and welcoming even thought I did not have an appointment. I was given a rental car - the only negative aspect of my experience was that the repair took longer than expected but I was kept informed during the service delay.
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 06/24/2019 10:04 AM

I wanted to reach out to you Jeffrey and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved. Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Sonada in the future and earn a 5 star rating!

Empleados con los que trabajó

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Victoria J.
Litchfield Park, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/20/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always super kind
Every time I go in to get my oil change, I’m always treated with the best customer service and they go above and beyond to make sure I’m getting taken care of.
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 06/21/2019 08:07 AM

I wanted to reach out to you Victoria and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Tucson in the future!

Empleados con los que trabajó

Cliente verificado
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/20/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great service
I am moving out of state and will be taking a long drive, the service department hooked me up with their Spring special to provide peace of mind during the trip.
Recomendado
Hannah M., BDC de Ken Garff Hyundai Surprise respondió el 06/21/2019 08:12 AM

We’re so happy your visit at Rodeo Hyundai went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome clients like you

Empleados con los que trabajó

MA
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Maureen A.
Surprise, AZ
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
06/20/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Timeliness
I have been going to the Rodeo Hyundai since they opened. This was the first time I did not have timely service done. Besides the 3 hour wait time for my oil change everything went well.
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 06/20/2019 10:00 AM

Thank you for taking the time to complete this survey. I am very sorry to hear that your last experience with us was not a great one. It is always our goal to provide the very best service so I am disappointed to hear that that was not the case for you. We appreciate your business and would like the opportunity to earn it back for your all your vehicles needs. We will be reaching out to you shortly.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.