CA

Cheyanna Angevine

Service Advisor
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(600 reviews)
78

Cliente verificado
El Mirage, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/02/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
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Recomendado
Marie H., BDC de Ken Garff Hyundai Surprise respondió el 09/03/2019 08:01 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Veloster in the future and earn a 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Empleados con los que trabajó

RE
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Ruth E.
Avondale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/28/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service Team
I enjoy the quick service that I get from the service team and Victor their Manager.
Recomendado
Marie H., BDC de Ken Garff Hyundai Surprise respondió el 08/28/2019 12:01 PM

Thank you Ruth, for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to both Cheyanna and Victor along with all of the staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Sonata in the future!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Empleados con los que trabajó

FJ
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Fred J.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service.
Me service rep ( a young lady ) was very personable, attentive, educated in the service area and made my visit a positive one.
Recomendado
Marie H., BDC de Ken Garff Hyundai Surprise respondió el 08/28/2019 09:50 AM

I wanted to reach out to you Fred, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Elantra in the future and earn a 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Empleados con los que trabajó

JS
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Jared S.
Goodyear, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/25/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good service
Cheyanna Angevine did a great job.
Recomendado
Marie H., BDC de Ken Garff Hyundai Surprise respondió el 08/26/2019 01:29 PM

I wanted to reach out to you Jared and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Sonata in the future and earn a 5 star rating!

MARIE HARRIS

BUSINESS DEVELOPMENT COORDINATOR

RODEO HYUNDAI

623-214-4100 Ext 4154

MARIE.HARRIS@EARNHARDT.COM

Empleados con los que trabajó

JW
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Jody W.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/21/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good service, reasonable price and done quickly
have taken my vehicle here several times and the work was done properly, on time and for a reasonable price. Having owned 7 different Hyundai vehicles, I have to say I probably will never not by a Hyundai or Genesis. The quality has been superior to any other car I have owned and when there was a problem (which rarely happens), its fixed on their dime , I get a nice loaner and everyone is responsive and courteous. Rodeo Hyundai is no exception!
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 08/22/2019 10:22 AM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó

JM
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John M.
Surprise, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/21/2019
cliente verificadoCliente Verificado
Categoría: Service
Issues were resolved
Victor from Rodeo Hyundai addressed my concerns regarding my recent service at the dealership. I appreciate his dedication to customer service. I will be using their dealership in the future.
No Recomendado
Empleados con los que trabajó

JM
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John M.
Surprise, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/21/2019
cliente verificadoCliente Verificado
Categoría: Service
Issues were resolved
Victor from Rodeo Hyundai addressed my concerns regarding my recent service at the dealership. I appreciate his dedication to customer service. I will be using their dealership in the future.
No Recomendado

Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
08/21/2019
Tipo de Servicio: Maintenance
Categoría: Service
Deceptive Practices
I took my Sonata to Rodeo Hyundai because the car would not start. I turns out my Sonata, which only has 50,000 miles on it, needed a whole new starter. And I was quoted over $700 for the job. I thought that was exorbitant, but decided to go ahead with the repair. Then I go to the dealership to pick the car up and see that bill is $100 higher than what I was quoted. I call that a deceptive practice. I also noticed a $50 misc charge in the bill that had no explanation or purpose. I guess they figure they can stick us with an extra $50 charge and we won't care. I care. I'm not getting roped by Rodeo Hyundai again. Adios.
No Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 08/21/2019 11:22 AM

Thank you for taking the time to complete this survey. I am very sorry to hear that your last experience with us was not a great one. It is always our goal to provide the very best service so I am disappointed to hear that that was not the case for you. We appreciate your business and would like the opportunity to earn it back for your all your vehicles needs. We will be reaching out to you shortly.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 08/21/2019 02:08 PM

Thanks for rescore.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó

RS
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Richard S.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
Good service
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 08/21/2019 11:22 AM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó

Cliente verificado
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly employees
I was so impressed I bought a new car
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 08/20/2019 01:55 PM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó

Cliente verificado
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
Diane was great to work with. Very pleasant and efficient. Thank you.
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 08/19/2019 06:22 AM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó

CM
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Cindy M.
Sun City West, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/16/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quality and friendly
People are friendly and work is always top notch.
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 08/17/2019 07:08 AM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó

RK
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Robyn K.
Sun City West, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/16/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome Service!
The staff was awesome, gave great information, very courteous and friendly. I am so grateful for the service I was provided!
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 08/16/2019 03:47 PM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó

EB
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Edward B.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/16/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service., Friendly and informed personnel.
The service and personnel are outstanding.
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 08/16/2019 03:47 PM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó

DZ
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Debe Z.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/16/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service
I have the BEST customer service Representative!!!!
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 08/16/2019 12:52 PM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó

Cliente verificado
Sun City West, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/16/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent
Customer service and work completed on car excellent.
Thank you Rodeo Hyundai!
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 08/16/2019 12:30 PM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó

Cliente verificado
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer Service
As a customer I felt heard by Rodeo Hyundai’s service team. It’s rare for me to go to a dealership and not get treated like a child and for the first time in a long time Rodeo Hyundai treated me as a valued customer. Thank you for always making your customers your priority.
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 08/13/2019 02:44 PM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó

SN
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Sue N.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Staff is pleasant and work really hard to take care of my car in a very timely manner. Excellent service!
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 08/13/2019 02:43 PM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó

RL
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Robert L.
Tonopah, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/12/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great place, great service
The Hyundai team go out of their way to help you.
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 08/13/2019 06:59 AM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó

Cliente verificado
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/09/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
The service staff was great and quick to get me back on the road
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 08/09/2019 10:46 AM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó

TW
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Timothy W.
Maricopa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/08/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Rodeo Hyundai is great!
The staff was so caring!
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 08/08/2019 01:45 PM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.