CA

Cheyanna Angevine

Service Advisor
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(600 reviews)
78

AB
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Amanda B.
Surprise, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2020
cliente verificadoCliente Verificado
Categoría: Service
Had some issues, but they were fixed
I took the car in for some warranty work, and the car was scratched. My husband noticed it when we picked it up. The car had to be taken for over a week to have the door repainted to fix the scratch. We got a loaner for the time. It was a fairly easy process. Cheyenna was good at communicating updates with us during the repair process.
Recomendado
Empleados con los que trabajó

Cliente verificado
New River, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/19/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Nice people great service
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 12/21/2020 07:38 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

CW
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Charles W.
Buckeye, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Cheyenne was a pleasure to work with
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 12/14/2020 07:44 AM

Hi Charles
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai alwyas strive to ensure our customers always get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

TP
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Troy P.
Litchfield Park, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service advisor
Service advisor was great
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 12/11/2020 02:01 PM

Hi Troy
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We appreciate your feedback as well as your business. We look forwawrd to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

TM
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Todd M.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fast, friendly service.
I have taken my vehicle here many times. Rarely a wait and the wash your car after every service visit. I have worked with Cheyanna twice and she was very professional and took steps above and beyond. They also gave me a price match on the tires I bought.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 12/11/2020 12:19 PM

Hi Todd
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to insure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. we  look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

ED
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Elnora D.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/09/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great experience
I have always had kind, courteous and knowledgeable employees. Just a positive experience every time I come.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 12/10/2020 07:35 AM

Hi Elnora
Thank you for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you agian and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

GK
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Gloria K.
Goodyear, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/04/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly and fast service
Place is nice.very friendly staff and fast service , my car was done in an hour.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 12/07/2020 09:14 AM

Hi Gloria
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflecterd on your last visit. We value your feedback as well as your business. We look forweard to seeing you agian and for the oppoortunity to earn a 5 star rating.

Empleados con los que trabajó

HS
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Howard S.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/04/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Dealer
I purchased my first Hyundai (2021 Tucson Ultimate). I love the car. Good experience with sales representative and my first maintenance appointment.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 12/04/2020 12:13 PM

Hi Howard
Thank you for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service. I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportuity to earn a 5 star rating.

Empleados con los que trabajó

AB
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Amanda B.
Surprise, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2020
cliente verificadoCliente Verificado
Categoría: Service
Had some issues, but they were fixed
I took the car in for some warranty work, and the car was scratched. My husband noticed it when we picked it up. The car had to be taken for over a week to have the door repainted to fix the scratch. We got a loaner for the time. It was a fairly easy process. Cheyenna was good at communicating updates with us during the repair process.
Recomendado

Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
12/04/2020
Tipo de Servicio: Repair
Categoría: Service
Car returned damaged after service
Car was scratched after service. Needs repairs.
No Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 12/04/2020 07:10 AM

Hi  Amanda

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4154. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator

Empleados con los que trabajó

Cliente verificado
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/03/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Happy
Hyundai always make sure they meet my needs
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 12/03/2020 07:20 AM

Thank you so much for completing this survey. We appreciate you taking the tine to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the  very best service! I am glad to see that reflected on your last visit. We value yiour feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Ontario, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/30/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
good service
Good service.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 12/01/2020 07:28 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai  always strive to ensure our customers get the very best service. I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

PR
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Patricia R.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/28/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service as Always!
Treated like family every time and get the best in service!
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 11/30/2020 07:57 AM

Hi Patricia
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

SU
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Seth U.
Goodyear, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Thanks as always for the fast efficient service visit.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 11/23/2020 07:57 AM

Hi Seth
Thank you so much for completing this survey. We appreciate you taking the time to share with us your experience. We here at Rodeo Hyundai strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value yoiur feedback as well as your business. We look forwar to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

DS
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Devon S.
Buckeye, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/18/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Work
Brought my 2016 Hyundai Veloster in for an oil change. My service advisor Cheyanna was super easy to work with and I would highly recommend her to my friends. If I could give her 10 stars I would but 5 shall do. She returned my vehicle in excellent working condition and the price she charged me was great.
Thanks Hyundai & Cheyanna
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 11/19/2020 07:29 AM

Hi Devon
Thank you so much for completeing this survey. We appreciate you taking the time to share your excperience with Cheyanna and our team. Here at Rodeo Hyundai we strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/17/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very friendly
Very friendly and fast service
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 11/18/2020 07:45 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

CT
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Clyde T.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Awesome
The young lady we had was outstanding.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 11/17/2020 07:38 AM

Hi Clyde
I wanted to reach out to you and thank you for takiing the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

JD
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Joseph D.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai Service
It is a clean, friendly place to wait while my car is being serviced and all service people have been reliable.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 11/17/2020 07:44 AM

Hi Joseph
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

BC
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Brian C.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Quick and friendly
Great work
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 11/17/2020 07:47 AM

Hi Brian
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. we look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
El Mirage, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/13/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Chey
A+
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 11/16/2020 08:45 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Sun City West, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/05/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Pleased as always
Great customer service. Quick and efficient service.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 11/06/2020 07:41 AM

I wanted to reach out to you and thank you for takiing the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you agian and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.