BM

BRIAN MONTE

Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(13 reviews)
83

RC
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Randall C.
Satellite Beach, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Best Car & Dealership
This was probably my best experience in purchasing a vehicle. It took about 2-3 hours to process my trade-in and purchase my new Santa Fe Limited.
ASHLEY M. de Coastal Hyundai respondió el 02/03/2022 02:08 PM

Randall - Your kind words truly mean so much to us! We're thrilled to hear that we were able to set ourselves apart from your previous purchasing experiences. We will continue to honor our commitment to you by always providing top-notch customer service. Welcome to our Coastal family and we look forward to continuing to serve you!

Empleados con los que trabajó

HF
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Howard F.
Palm Bay, FL
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
01/25/2022
cliente verificadoCliente Verificado
5
Categoría: Sales
Not happy with financing
Not happy with finance options. I have credit score of 797 and am paying 3.5%
ASHLEY M. de Coastal Hyundai respondió el 01/28/2022 12:17 PM

Howard - thank you for taking the time to share your experience with us. After speaking with you we understand your frustration and are thankful of your understanding of these hard times. We are always here to help and we look forward to continuing to serve you. If there is anything else we can do for you please don't hesitate to reach out 

- Ashley B Mroczek 
Customer Relations Manager
321-723-4500 X3118

Empleados con los que trabajó

Cliente verificado
Palm Bay, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/11/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Hyundai Tucson
This is our 4th vehicle we have bought from Coastal Hyandai and we are very pleased with our experience. Everyone was courteous, friendly, and professional. And so far, we are very happy with our new car!! Thank you, Coastal!!
ASHLEY M. de Coastal Hyundai respondió el 01/12/2022 08:21 AM

Your family at Coastal Hyundai is honored to have earned your trust and loyalty over the years. We will continue providing you with top-notch customer service and look forward to seeing you again!

Empleados con los que trabajó

JD
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John D.
Palm Bay, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/27/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Pleasant buying experience.
Our second purchase at Coastal Hyundai. We were serviced by Brian Monte in sales, he was not pushy, took all the time we wanted, answered all our questions, showed total professionalism, offered test drive, has a wonderful demeanor when addressing prospects. he is the reason we purchased from Coastal Hyundai a second time.
ASHLEY M. de Coastal Hyundai respondió el 10/29/2021 07:01 AM

John - Thank you so much for taking the time to share your experience with us. We're thrilled to hear that we were able to earn your loyalty and that our staff set us apart from others. We are always here to help and we look forward to continuing to serve you. 

Empleados con los que trabajó

MB
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Michael B.
Palm Bay, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/14/2021
cliente verificadoCliente Verificado
Categoría: Sales
TREATED LIKE A ROCKSTAR ?????
THE STAFF WERE VERY KNOWLEDGEABLE ABOUT THEIR VEHICLES AS WELL AS MINE , WHICH IT A VERY REWARDING EXPERIENCE. THE VEHICLES THAT HYUNDAI PRODUCE , BLEW ME AWAY !!! I COMPLETELY BELIEVE THAT I PURCHASED AN INCREDIBLE AUTOMOBILE , KUDOS TO ALL .
Recomendado
ASHLEY M. de Coastal Hyundai respondió el 06/16/2021 01:00 PM

Thank you so much for sharing your visit with us Michael! We're so glad to hear you had an exceptional experience and we look forward to continuing to serve you. Our customers are Rockstars and we're thrilled that our staff took great care of you! 

Empleados con los que trabajó

LW
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Lou W.
Melbourne, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/26/2021
cliente verificadoCliente Verificado
Categoría: Sales
Coastal Hyundai - Exceptional Experience
I purchased a 2021 Sante Fe from them recently. Brian, our salesperson, was extremely knowledgeable about each vehicle and was very helpful, patient and low pressure throughout the entire process. (I was going from a base model older SUV to a new one with a large number of great features, many of which I did not know how to operate. Brian made sure that I understood how to use the new features before I left the dealership and even set the app up on my phone.) My son was unable to go with me so we put him on speakerphone, and he helped with the details of the deal. No problems there. That worked out perfectly. The paperwork was easy and well explained to me. The dealership was very clean and comfortable. All of the employees with which I had contact were very nice and helpful. I have received 2 calls from them asking if I had any questions about the vehicle and encouraging me to call them if I did. And I love my new Santa Fe and definitely recommend Coastal Hyundai!
Recomendado
ASHLEY M. de Coastal Hyundai respondió el 05/27/2021 09:04 AM

Thank you so much for your kind words! We are thrilled to hear about your exceptional experience and look forward to continuing to serve you. We will always be here to help so don't hesitate to reach out!

Empleados con los que trabajó

TB
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Thomas B.
Melbourne, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/20/2021
cliente verificadoCliente Verificado
Categoría: Sales
Easy Peasy
Quick, easy, friendly, and great value. Definitely recommend.
Recomendado
ASHLEY M. de Coastal Hyundai respondió el 05/24/2021 06:35 AM

Your family at Coastal Hyundai thanks you for sharing your visit with us. We are so happy to see that you had a 5-star experience and will continue providing you with top-notch customer service.

Empleados con los que trabajó

JV
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Janice V.
Melbourne, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/20/2021
cliente verificadoCliente Verificado
Categoría: Sales
Nice staff
Brian contacted me right away by text as I was making sure I would qualify to get a new vehicle. He kept in touch and the day I said I would be in he checked in to make sure via text ! Very nice to deal with no pressure involved!
Recomendado
ASHLEY M. de Coastal Hyundai respondió el 05/21/2021 10:10 AM

Thank you so much for sharing your purchasing experience with us! We are so glad to see that we were able to earn 5-stars from you. We're happy you're part of our Coastal family and look forward to continuing to serve you!

Empleados con los que trabajó

Cliente verificado
Melbourne, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/20/2021
cliente verificadoCliente Verificado
Categoría: Sales
Great purchase experience
Great buying experience with very knowledgeable sales and finance teams!
Recomendado
ASHLEY M. de Coastal Hyundai respondió el 01/29/2021 10:47 AM

Thank you for taking the time to provide us with your feedback. We are so happy to see that we were able to earn 5 Stars from you. Don’t hesitate to reach out if there is anything we can do for you in the future. Coastal Hyundai is always here for you.

Empleados con los que trabajó

SR
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Susan R.
Melbourne, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/30/2020
cliente verificadoCliente Verificado
Categoría: Sales
A FANTASTIC Dealership!!
If you want a professional, knowledgeable dealer at a reputable, honest dealership, ask for Brian Monte at Coastal Hyundai!
Recomendado
Empleados con los que trabajó

Cliente verificado
Palm Bay, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/13/2020
cliente verificadoCliente Verificado
Categoría: Sales
Very Professional and friendly. Went the extra mile without being asked.
will go back again anytime I need automotive assistance.
Recomendado
Empleados con los que trabajó

RW
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Ronald W.
Melbourne, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/05/2020
cliente verificadoCliente Verificado
Categoría: Sales
Exceptionally friendly atmosphere with a customer oriented approach.
I enjoyed the expediency and professional approach of my sales person. He truly was the center of the entire transaction.
Recomendado
Empleados con los que trabajó

AM
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Alba M.
Melbourne, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/13/2020
cliente verificadoCliente Verificado
Categoría: Sales
Great service
Great seller
Recomendado
Empleados con los que trabajó

Mostrando todos 13 Reseña
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.