BD

BRAD DEAN

Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(1492 reviews)
76

RZ
gravatar
Raymond Z.
St. Louis, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
-excellent service
-
Recomendado
Brad D. de St. Charles Hyundai respondió el 01/10/2018 12:14 PM

Thank you for the perfect five star survey. We greatly appreciate your feedback and hope to see you soon!

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó

DC
gravatar
Dale C.
Foley, AL
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly
Excellent staff very pleasant and helpful!!’
Recomendado
Brad D. de St. Charles Hyundai respondió el 01/09/2018 02:25 PM

Thank you for the great five star survey. We greatly appreciate all your continued business with us!

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó

CD
gravatar
Carisa D.
Saint Peters, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/08/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Amazing!
My car was in for a safety recall and it only took a matter of minutes! Thank you!
Recomendado
Brad D. de St. Charles Hyundai respondió el 01/09/2018 02:25 PM

Thank you for the great five star survey. We greatly appreciate all your continued business with us!

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó

Cliente verificado
O Fallon, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good to go
Fast , efficient, reasonable.
Recomendado
Brad D. de St. Charles Hyundai respondió el 01/09/2018 05:39 AM

Thank you for the great five star survey. We greatly appreciate all your continued business.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó

JH
gravatar
James H.
O'Fallon, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
I have never had a problem with the Service Dept. Bob has always taken very good care of us.
Recomendado
Brad D. de St. Charles Hyundai respondió el 01/09/2018 05:38 AM

Thank you for the great five star survey. We greatly appreciate all your continued business.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó

JJ
gravatar
James J.
Florissant, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/05/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
great service
Great service eith very friendly and helpful employees.
Recomendado
Brad D. de St. Charles Hyundai respondió el 01/08/2018 05:04 AM

Thank you for the great five star survey on your recent service trip to our dealership. We very much appreciate all your continued business done with our dealership.

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó

VB
gravatar
Victoria B.
Saint Charles, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/03/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
courteous service
I have been here twice for routine maintenance since moving here and I have no complaints about my experience.
No Recomendado
Brad D. de St. Charles Hyundai respondió el 01/03/2018 08:43 AM

Thank you for the perfect five star survey on your recent service with our dealership. Hope to see you soon for your next routine service with us!

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó

TF
gravatar
Tom F.
Saint Charles, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/03/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great location for me and quick service!
Always quick and friendly service!
Recomendado
Brad D. de St. Charles Hyundai respondió el 01/03/2018 05:52 AM

Thank you for the perfect five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó

RU
gravatar
Rebecca U.
Florissant, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service
Called to make an appointment for oil change, tire rotation. Spoke to Kelly in service dept., she answered a couple of questions I had with professionalism and knowledge about my vehicle. Great service!
Recomendado
Brad D. de St. Charles Hyundai respondió el 01/03/2018 05:39 AM

Thank you for the great five star survey on your recent service trip to our dealership. Hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó

Cliente verificado
O Fallon, MO
2010 Hyundai Genesis Co
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good visit
Work was done right and on time!
Recomendado
Brad D. de St. Charles Hyundai respondió el 01/03/2018 05:39 AM

Thank you for the very positive five star survey. Glad we could help keep your Hyundai running smooth!

See you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó

Cliente verificado
Saint Charles, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quality everytime
Fast and quality service
Recomendado
Brad D. de St. Charles Hyundai respondió el 01/03/2018 05:39 AM

Thank you for the great five star survey on your recent service trip to our dealership. Hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó

Cliente verificado
Saint Peters, MO
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
01/02/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
dealer good
don't buy hyundai
No Recomendado
Brad D. de St. Charles Hyundai respondió el 01/03/2018 05:57 AM

Thank you for taking the time to take our survey. Your business is very important to us and i will for sure look over your recent service to be sure the correct amounts were applied. Thank you for choosing our dealership for your Hyundai needs.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó

Cliente verificado
Saint Charles, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/01/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil Change
I had an oil Change
Recomendado
Brad D. de St. Charles Hyundai respondió el 01/03/2018 05:52 AM

Thank you for the perfect five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó

Cliente verificado
Saint Charles, MO
2013 Hyundai Elantra Co
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/30/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
n/a
n/a
Recomendado
Brad D. de St. Charles Hyundai respondió el 01/03/2018 05:52 AM

Thank you for the perfect five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó

JA
gravatar
Joseph A.
Saint Charles, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/29/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
excellent service an professional staff.
clean an neat. could have a few snacks.
Recomendado
Brad D. de St. Charles Hyundai respondió el 12/29/2017 01:41 PM

Thank you for the perfect five star survey on your recent service trip to our dealership.

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó

DS
gravatar
David S.
O'Fallon, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/29/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always willing to help in any way.
Wish Hyundai would have told us about the warning light. The manual is very inaccurate. Needs improvement! Caused a lot of anxiety on our part.
Recomendado
Brad D. de St. Charles Hyundai respondió el 12/29/2017 01:42 PM

Thank you for the perfect five star survey on your recent service trip to our dealership.

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó

MA
gravatar
Marty A.
O'Fallon, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/28/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
completely satisfied with the sevice, and respect from all at hyundai.
I am always completely satisfied with the service that I get for my 2013 Hyundai accent, everyone there is so very nice , and supportive, thank you all at Hyundai, and have a very happy, prosperous , and blessed new year 2018.
Recomendado
Brad D. de St. Charles Hyundai respondió el 12/29/2017 01:37 PM

Thank you for the perfect five star survey on your recent service trip to our dealership.

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó

MB
gravatar
Maxie B.
Chesterfield, MO
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/26/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
My car.
I have had my Santa Fe Sport for three years (impossible) and have had nothing but excellent service and great car from the men in the service department.. Thanks for all you do thehelp your customers..
Recomendado
Brad D. de St. Charles Hyundai respondió el 12/27/2017 06:00 AM

Thank you for the five star survey on your recent service trip to our dealership.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó

Cliente verificado
Chesterfield, MO
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/26/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service department
Service personnel seem competent and helpful. In all the years I've taken my vehicle to St Charles Hyundai I have never had to return for a correction. Service is done in a timely manner and correctly.
Recomendado
Brad D. de St. Charles Hyundai respondió el 12/27/2017 06:01 AM

Thank you for the five star survey on your recent service trip to our dealership.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó

RH
gravatar
Ronald H.
Lake Saint Louis, MO
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/26/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Hyundai devotee
After owning a 2015 Genesis 5.0, I was looking for something a litter easier to get in and out of due to a SCI. I had 0 complaints about my Genesis, so Hyundai made the list of brands with a CUV (new or used) I was interested in (including Mazda, Infiniti, Lexus and Audi). I found the Sport Ultimate AWD that I wanted to look at, and to my shock, it was actually on the lot in stock. Typically, it seems like dealers do a terrible job at keeping website inventory current.

For the price, you couldn't beat what the 2018 Sport had to offer in its fully loaded trim. Concerns about long-term quality and cost of ownership further steered me away from other brands. The things I had grown to love about my Genesis, made me immediately love the Sport. Hyundai had the tech down in terms of speed, ease of use and functionality. Even something like Bluelink that I swore I'd never pay for on my Genesis, became something I really don't want to live without.

The entire purchase process was largely without hassle. Jason Landholt, who happened to sell me the Genesis, was great to work with again. I was just in for my first oil change, and everything went smoothly as would be expected. Hopefully, like my old Genesis, I won't be needing anything other than routine maintenance.

With a bit over 4,000 miles on my Sport (including a trip to Florida), this CUV has been flawless. Thanks to St. Charles Hyundai for everything. We'll be back for a G90 for my wife in a few years!
Recomendado
Brad D. de St. Charles Hyundai respondió el 12/27/2017 06:01 AM

Thank you for the very positive five star survey since your recent first maintenance with our dealership. Glad we can make everything easy for you and your new Hyundai.

Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.