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BRAD DEAN

St. Charles Hyundai
Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(1492 reviews)
76

Reseñas de BRAD DEAN

CM
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Carol M.
Saint Charles, MO
2012 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/23/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service department.
Service to my car was done well in a timely manner.
Recomendado
Brad D. de St. Charles Hyundai respondió el 06/23/2017 02:37 PM

thank you for the perfect five star survey, we greatly appreciate all your business done with us.

thank you, Hyundai service
Brad Dean

Empleados con los que trabajó
BD
BRAD DEAN
CM
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Christopher M.
Saint Peters, MO
2015 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/22/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The service guys and the lady that takes the money are always so nice.
I love taking my car in and getting it done by someone who is used to working on that kind of car. I trust the service department completely!
Recomendado
Brad D. de St. Charles Hyundai respondió el 06/23/2017 02:37 PM

thank you for the great five star survey, we greatly appreciate all your business done with our service department.

thank you, Hyundai service.
Brad Dean

Empleados con los que trabajó
BD
BRAD DEAN
BF
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Bradley F.
Saint Peters, MO
2015 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Everyone is courteous and the facility is clean.
While my Hyundai Elantra was being serviced I bought a new Hyundai Ioniq off of the showroom floor. Everything went very smooth.
Recomendado
Brad D. de St. Charles Hyundai respondió el 06/21/2017 10:06 AM

thank you for the great five star survey, we appreciate all your business done with our dealership, hope you are enjoying your brand new Hyundai!

thank you, Hyundai service
Brad Dean

Empleados con los que trabajó
BD
BRAD DEAN
RY
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Robert Y.
Saint Charles, MO
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very helpful
Friendly. Knowledgeable. Timely.
Recomendado
Brad D. de St. Charles Hyundai respondió el 06/21/2017 10:05 AM

thank you for the great five star survey,we greatly appreciate all your business done with our dealership. we look forward to all of your visits with us.

thank you, Hyundai service
Brad Dean

Empleados con los que trabajó
BD
BRAD DEAN
Cliente verificado
Saint Peters, MO
2013 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/19/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Wait time
I thought 2 hours was a little long for an oil/filter change and inspection. Otherwise satisfied
Recomendado
Brad D. de St. Charles Hyundai respondió el 06/20/2017 09:58 AM

thank you for the very positive survey on your latest service trip to our dealership. we apologize for the longer wait on your latest trip to our service department, we were experiencing a high volume of cars that day and glad you could be patient with us.

thank you, Hyundai service
Brad Dean

Empleados con los que trabajó
BD
BRAD DEAN
SO
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Shae O.
St. Louis, MO
2004 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
St Charles Hyundai friendly people
The people at St Charles Hyundai are extremely friendly !
I will be returning !
Recomendado
Brad D. de St. Charles Hyundai respondió el 06/20/2017 09:57 AM

thank you for the great five star survey, we look forward to your continued business done with our dealership.

thank you, Hyundai service
Brad Dean

Empleados con los que trabajó
BD
BRAD DEAN
Cliente verificado
Ellisville, MO
2017 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/15/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Everyone is very nice!
I would definitely refer St. Charles Hyundai to another.
Recomendado
Brad D. de St. Charles Hyundai respondió el 06/20/2017 09:58 AM

thank you for the positive survey on your latest service trip to our dealership, we do apologize for the look over on your wash and vacuum on your vehicle, we would be happy to wash and vacuum your vehicle anytime we are open.

thank you, Hyundai service
Brad Dean

Empleados con los que trabajó
BD
BRAD DEAN
GP
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GEIRMAN P.
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great place to servicing Hyundai's vehicles
My two Hyundai cars has been serviced with great and on-time services for oil change as well as rotors surfacing tasks, after it has been done my cars runs as new again.
Recomendado
Brad D. de St. Charles Hyundai respondió el 06/20/2017 09:58 AM

thank you for the great five star survey, we look forward to your continued business done with our dealership.

thank you, Hyundai service
Brad Dean

Empleados con los que trabajó
BD
BRAD DEAN
JH
JARED HENNING
JA
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JOSEPH A.
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/14/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent, Joe A.
So far it was great!!
Recomendado
Brad D. de St. Charles Hyundai respondió el 06/15/2017 07:17 AM

thank you for the great survey on your latest service trip to our dealership, we are very happy to have your continued business with us.

thank you, Hyundai service
Brad Dean

Empleados con los que trabajó
BD
BRAD DEAN
KW
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Kevin W.
Fenton, MO
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/13/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great trailer Hitch
Completed in timely manner and could not tell the difference in dealer install versus factory!
Recomendado
Brad D. de St. Charles Hyundai respondió el 06/13/2017 02:23 PM

thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership. we hope to see you soon for your routine maintenance on your new Hyundai.

thank you, Hyundai service
Brad Dean

Empleados con los que trabajó
BD
BRAD DEAN
AM
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Angel M.
Madison, IL
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/13/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
A+
Always, prompt, professional service!! I drive from IL to get service bc hands down this is the BEST Hyundai service department in the area... ?
Recomendado
Brad D. de St. Charles Hyundai respondió el 06/13/2017 02:22 PM

thank you for the perfect five star review, we greatly appreciate all your business done with us. we look forward to your next trip to our dealership.

thank you, Hyundai service
Brad Dean

Empleados con los que trabajó
BD
BRAD DEAN
2J
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2 J.
Saint Peters, MO
2015 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/12/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
everything is perfect no problems
I love my elantra very reliable service is great
Recomendado
Brad D. de St. Charles Hyundai respondió el 06/13/2017 05:01 AM

thank you for the great five star survey, we look forward to your next visit with our dealership.

thank you, Hyundai service
Brad Dean

Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
RA
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RITA A.
2015 Hyundai Sonata
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/11/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Who dropped the ball
Vehicle brought in for Emission Test, which was preformed as requested in a timely manner. Received an email alert from the NTSB, the next day, informing me that there was an open safety recall on my vehicle since Dec. 2016. I was not informed of this recall by the Dealer or Hyundai. I arranged for appointment thru Hyundai Customer Care number to get this recall fixed on 6/14.
Recomendado
Brad D. de St. Charles Hyundai respondió el 06/12/2017 11:13 AM

thank you for the positive survey on your service trip, we are sorry for the mix up with the recall but glad we can get you in this week for completing the recall.

thank you, Hyundai service
Brad Dean

Empleados con los que trabajó
BD
BRAD DEAN
JM
JOHN MEYER
CS
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Carol S.
Saint Charles, MO
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/11/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The great service and the employees.
Never disappointed with the service I receive.
Recomendado
Brad D. de St. Charles Hyundai respondió el 06/12/2017 11:13 AM

we appreciate the perfect five star survey, we hope to see you soon for continued maintenance.

thank you, Hyundai service
Brad Dean

Empleados con los que trabajó
BD
BRAD DEAN
FE
FRANK ELLIS
RM
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ROSANNE M.
2016 Hyundai Tucson
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/09/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Another great visit to the Saint Charles Hyundai Service Department
This service department has always been wonderful. I had a 2003 Santa Fe that they serviced when needed. I recently bought a 2016 Tucson. These guys are always respectful, concerned about your time there and explain thoroughly what they have done. The only reason why I didn't give 5 stars is because I didn't get a call when my parts were in. I had to call them. That is a first. Overall just a great team to work with.
Recomendado
Brad D. de St. Charles Hyundai respondió el 06/12/2017 11:13 AM

thank you for the very positive survey on your latest service trip to our dealership. we appreciate all your business done with us. hope to see you soon for continued service.

thank you, Hyundai service
Brad Dean

Empleados con los que trabajó
BD
BRAD DEAN
PB
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Paul B.
Saint Charles, MO
2006 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/09/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great service
went in for oil change Monday at 7:00 p.m. was out in under 30 minutes
Recomendado
Brad D. de St. Charles Hyundai respondió el 06/12/2017 11:13 AM

thank you for the great five star survey, we greatly appreciate all your continued business with our dealership.

thank you, Hyundai service
Brad Dean

Empleados con los que trabajó
BD
BRAD DEAN
Cliente verificado
Saint Peters, MO
2013 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/09/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
No.1 Dealer in St. Louis
Nice, fast, and well trained mechanics and staff.
Recomendado
Brad D. de St. Charles Hyundai respondió el 06/09/2017 02:39 PM

thank you for the great five star survey on your latest service trip to our dealership. we appreciate all your continued business.

thank you, Hyundai service
Brad Dean

Empleados con los que trabajó
BD
BRAD DEAN
AS
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Adam S.
Saint Peters, MO
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/09/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly knowledgeable service
Nice clean facility. I have no worries about my car being taken care of when I take it there
Recomendado
Brad D. de St. Charles Hyundai respondió el 06/09/2017 02:39 PM

thank you for the great five star survey on your latest service trip to our dealership. we appreciate all your continued business.

thank you, Hyundai service
Brad Dean

Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
JS
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Jim S.
Saint Charles, MO
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/08/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great place for maintenance
No appointment necessary for oil changes
Recomendado
Brad D. de St. Charles Hyundai respondió el 06/09/2017 02:39 PM

thank you for the great five star survey, we look forward to your next visit with us.


thank you, Hyundai service
Brad Dean

Empleados con los que trabajó
BD
BRAD DEAN
RA
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Robert A.
Saint Peters, MO
2006 HYUNDAI SONATA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/08/2017
cliente verificadoCliente Verificado
Categoría: Service
car repair and maintenance work
St. Charles Hyundai did my oil change and then found that there was nothing wrong with my window motors - thank goodness. Great job!
Recomendado
Brad D. de St. Charles Hyundai respondió el 06/09/2017 02:39 PM

thank you for the great survey on your last serve with us. let us know how we can make your next trip a five star experience.

thank you, Hyundai service
Brad Dean

Empleados con los que trabajó
BD
BRAD DEAN
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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