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BRAD DEAN

St. Charles Hyundai
Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(1492 reviews)
76

Reseñas de BRAD DEAN

MC
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Mary C.
Saint Peters, MO
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/28/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
They do a great job.
St Charles Hyundai does a complete check (almost) of your vehicle with just an oil change plus wash
vehicle too.
Recomendado
Brad D. de St. Charles Hyundai respondió el 08/30/2018 07:16 AM

Thank you for the great five star survey, glad we can always make your time with us a five star experience. We hope to see you soon for your next routine maintenance check!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
LB
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Leonard B.
Saint Peters, MO
2017 Hyundai Tucson
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
08/28/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
unsatisfied with timeliness of service
my time is valuable to me.
No Recomendado
Brad D. de St. Charles Hyundai respondió el 08/29/2018 05:02 AM

We apologize for your long wait on your service. We will be sure to give a better estimated time of completion on your next service. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
Cliente verificado
O Fallon, MO
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/28/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service visit
Outstanding service
Recomendado
Brad D. de St. Charles Hyundai respondió el 08/29/2018 05:01 AM

Thank you for the great five star survey, glad we can always make your time with us a five star experience. We hope to see you soon for your next routine maintenance check!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
Cliente verificado
Saint Charles, MO
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/28/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
State inspection
I always get courteous, quick, and excellent service.
Recomendado
Brad D. de St. Charles Hyundai respondió el 08/29/2018 05:01 AM

Thank you for the great five star survey, glad we can always make your time with us a five star experience. We hope to see you soon for your next routine maintenance check!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
Cliente verificado
Wentzville, MO
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quality Service
Very friendly staff and very professional. Get you in and out quickly.
Recomendado
Brad D. de St. Charles Hyundai respondió el 08/27/2018 12:38 PM

Thank you for the great five star survey on our recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
HK
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Henry K.
Saint Charles, MO
2015 Hyundai Genesis
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
They always try to fix my car and even save me money if possible.
Recomendado
Brad D. de St. Charles Hyundai respondió el 08/27/2018 12:38 PM

Thank you for the great survey on your recent service with our dealership be sure to let us know how we can make your next trip here a five star expedience.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
GH
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Guillermo H.
Saint Charles, MO
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Customer Service
Great customer service and very clear waiting room. Everyone seems to enjoy what they are doing and also smile at the same-time! I can't forget the fast service I received that day!
Keep doing whatever you are doing! Outstanding job!!
Recomendado
Brad D. de St. Charles Hyundai respondió el 08/24/2018 03:14 PM

Thank you for the great five star survey, glad we can always make your time with us a five star experience. We hope to see you soon for your next routine maintenance check!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
RM
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Richard M.
Saint Peters, MO
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The Best place around for any car, especially Hyundai's!
I have bought my last 5 cars from SCH. So, with that being said, that should tell you everything you need to know about my experience.
I have bought 2 sonata's, an Azera and 2 Genesis' from here. I always go to Nathan Nazarri and he is always professional and courteous.

Go expecting to be treated like family.
Recomendado
Brad D. de St. Charles Hyundai respondió el 08/21/2018 05:49 AM

Thank you for the great five star survey on your recent service with our dealership. Glad we can always make your time here as comfortable as possible! Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
JR
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Jerry R.
Saint Charles, MO
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Super Store
From the minute I enter the facility till the time I leave the staff does a complete and great job. I have always been treated with respect. The service department is the best I have ever dealt with from start to finish. They carefully take care of my vehicle and pay careful attention to any and all problems that are current or may occur based on the point check. The sales staff (Nathan) who I have purchased four vehicles from is the best I have ever worked with in purchasing a vehicle. He is a professional in every way.
Recomendado
Brad D. de St. Charles Hyundai respondió el 08/21/2018 05:48 AM

Thank you for the great five star survey, glad we can always make your time with us a five star experience. We hope to see you soon for your next routine maintenance check!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
EH
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Egle H.
Saint Charles, MO
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/19/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good first service experience
Our Santa Fe was ready for an oil change when St. Charles Hyundai sent us a discount coupon, so we elected to take advantage of it. The dealership made scheduling a time and date convenient, and they took care of the oil change quickly. We really appreciated being able to get that service done on a Saturday as well for an extra bit of schedule convenience. We are likely to continue bringing our Santa Fe to this dealership for service going forward.
Recomendado
Brad D. de St. Charles Hyundai respondió el 08/20/2018 05:44 AM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
JS
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Joseph S.
Saint Charles, MO
2016 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
they are remarkable
The service is great. They are courteous, friendly, thorough and understand the problem I'm explaining to them. They found a dead mouse that was smelling up my car!!! I love St. Charles Hyundai service department! laura spradley
Recomendado
Brad D. de St. Charles Hyundai respondió el 08/16/2018 03:00 PM

Thank you for the great five star survey on your recent service trip to our dealership. We hope to see you soon for your next routine service!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
Cliente verificado
O'Fallon, MO
2018 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
GREAT SERVICE!!!
This is the way automotive service SHOULD be..... THANKS!
Recomendado
Brad D. de St. Charles Hyundai respondió el 08/16/2018 02:59 PM

Thank you for the great five star survey on your recent service trip to our dealership. We hope to see you soon for your next routine service!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
VV
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Virginia V.
Lonedell, MO
2013 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendliness. And prompt service!
I love bring my Santa Fe up to your dealership. Always fast service and very nice people.

Ginger Voigtmann
Recomendado
Brad D. de St. Charles Hyundai respondió el 08/16/2018 02:33 PM

Thank you for the great five star survey on our recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
SB
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Scott B.
Saint Charles, MO
2017 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/15/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Ok
Recomendado
Brad D. de St. Charles Hyundai respondió el 08/16/2018 02:33 PM

Thank you for the survey on your recent service with our dealership. We will be in touch shorty regarding the concerns with the cabin filter and blower motor. Thank you again and we hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
EB
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Evelyn B.
Wright City, MO
2017 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/15/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Better then last time!
No strike this time! The employee greeted me at the payment counter this time unlike the last 3 times. Thank you to the employee who waited on me this time very polite I did not mind giving her my $250.00 for the service on my car. Sorry but I must go here the employee who waited on me the other times I was in the dealership. Walked by me twice never said a word. All the other employees acknowledged me. This employee must hate her job, she should not have access to your customer!! The most valuable part of your business!
Recomendado
Brad D. de St. Charles Hyundai respondió el 08/15/2018 02:29 PM

thank you for the great survey on your recent service with our dealership. we hope to see you very soon for your next scheduled maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
DM
DON MCELREA
JA
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Joe A.
Saint Charles, MO
2011 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast oil change
In and out in under 30 min. w/ over/all service check & explanation. Reasonable price.
Recomendado
Brad D. de St. Charles Hyundai respondió el 08/14/2018 03:10 PM

Thank you for the great five star survey on our recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
SL
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Sang L.
Saint Charles, MO
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/14/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Clean , Fast , Honest & Organized
St.Louis Best Automotive dealer we can trust !
Recomendado
Brad D. de St. Charles Hyundai respondió el 08/14/2018 03:10 PM

Thank you for the great five star survey on our recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
DM
DON MCELREA
CS
gravatar
Carol S.
Saint Charles, MO
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service and staffgreat
Great service and personnel
Recomendado
Brad D. de St. Charles Hyundai respondió el 08/14/2018 09:51 AM

Thank you for the great five star survey on our recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
Cliente verificado
Wentzville, MO
2017 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/12/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Great service department
Recomendado
Brad D. de St. Charles Hyundai respondió el 08/13/2018 05:27 AM

Thank you for the great five star survey on our recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
Cliente verificado
Kirkwood, MO
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/12/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
I was in and out within 45mins. Friendly staff
Recomendado
Brad D. de St. Charles Hyundai respondió el 08/13/2018 05:27 AM

Thank you for the great five star survey on our recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Empleados con los que trabajó
BD
BRAD DEAN
BT
BRAD THOMASON
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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