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Ayrin Otto

Service Writer
Calificación General
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(19 reviews)
95

AJ
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2026
cliente verificadoCliente Verificado
10
Oil and filter change Porsche Macan S
Oil and filter change for my 2020 Porsche Macan S. Very knowledgeable, efficient and reasonably priced... nice job... I will return for next needed sercice...thank you
Shawn C., Manager de Everything Euro respondió el 08/20/2026 08:47 AM

We're really happy to hear you had a smooth experience with your oil and filter change! It sounds like your Macan S is in great hands. We're all about keeping things efficient and affordable—after all, who wants to break the bank while keeping their ride in tip-top shape? Can't wait to see you for the next pit stop!

Empleados con los que trabajó

DP
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Debbie P.
2014 Mercedes-Benz ML350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2026
cliente verificadoCliente Verificado
10
Aryin was very friendly and professional and explained everything thoroughly.
It was my first experience with Everything Euro and it was a great experience! The work was done in an extremely fast timeframe.
Shawn C., Manager de Everything Euro respondió el 08/19/2026 06:03 AM

We're glad your first experience with us was a speedy success! It's always fantastic when we can deliver fast service without sacrificing quality. If there's anything specific that blew you away, feel free to share—it's like pizza, we love topping our service with the good stuff! Drive safe out there in your ML350!

Empleados con los que trabajó

RH
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Rena H.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2026
cliente verificadoCliente Verificado
10
BMW X5 service
I had a great experience with this shop! They were responsive and transparent about what work my 2018 X5 needed. All of my questions were answered and I didn't feel brushed off or like they were just after my money. My vehicle runs great, I feel confident going back to them if I need anything in the future, and the staff was helpful. Thank you!
Shawn C., Manager de Everything Euro respondió el 08/18/2026 09:02 AM

It's awesome to hear that you had such a great experience with us! We aim to keep things crystal clear and have our customers leave with a smile and a well-running vehicle. If your X5 could talk, I bet it would be giving us a high five. Remember, we're just a call away whenever you need us—we're always here to help, no money-grabbing tricks up our sleeves! Happy driving!

Empleados con los que trabajó

SF
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Steve F.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2026
cliente verificadoCliente Verificado
10
Interstate travels woes
I was traveling from Knoxville to Wilmington for a medical family emergency, and my A3 started acting up... south of Winston Salem. Sent out some messages and was told to have her towed to Everything Euro. Great decision.. I ended up renting a car for the week to continue on my trip and before I made my destination a couple hours later, I got the message that the fuel pump had decided to go out... with 377k miles on the clock, I think I got my service out of it! I was able to make the destination and return back home on Sunday, my car was waiting with the key in the lock box! Folks, those of us with Euro vehicles understand these things take time, shops get backed up, parts take longer to arrive when ordered... it's literally part of the everyday process of being hooked on these vehicles! The crew from Everything Euro was on point from the start, Ayrin and Mia knew my daughter was in the hospital with pregnancy issues and that I was rushing to get to her and did everything they could to make sure my A3 didn't add more stress! Amani did fantastic with his diag info and images, actually never had a diagnosis that indepth, impressed! I am grateful for the prompt repair and top notch service, if you're in the mid-state area and need service for your Euro...Take it these guys!! 😎🏁
Shawn C., Manager de Everything Euro respondió el 08/18/2026 06:17 AM

Thanks for sharing your adventure with us, even if it involved a few bumps along the way! We're glad we could help get your A3 back in shape—377k miles is no small feat, so kudos to your car for hanging in there. Sounds like Ayrin, Mia, and Amani really went above and beyond to make sure you could focus on what mattered most during that tough time. We definitely appreciate your understanding of the whole Euro car saga. Here’s to many more miles (preferably stress-free) ahead!

Empleados con los que trabajó

BW
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Brenda W.
Rural Hall, NC
1971 Volkswagen Bus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2026
cliente verificadoCliente Verificado
10
Great Shop
I take my ‘71 VW bus and ‘07 VW Beetle to these guys when they need work. They always keep me updated on progress and cost and answer any questions I have. They do good work, no issues to report, and will recommend things to improve performance but don’t push me to do it if not critical. I highly recommend Everything Euro. Good people. Good work.
Tom L., Service Manager de Everything Euro respondió el 08/13/2026 02:09 PM

Thanks for the awesome review! It's great to hear that your classic '71 VW bus and '07 Beetle are in good hands with us. We love keeping our customers in the loop and making sure you're not left wondering what's going on under the hood. Plus, we're all about that balance of recommending upgrades without pressuring you. Good vibes and smooth rides are what we aim for. We appreciate you spreading the word about our little car-loving crew! Keep cruising those classic roads!


ES
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Ed S.
Winston Salem, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2026
cliente verificadoCliente Verificado
10
Pamamera a/c
Great customer service and explaining the diagnostic results. Definitely recommend to others
Shawn C., Manager de Everything Euro respondió el 08/11/2026 08:42 AM

Hey there! We're glad to hear that you enjoyed our customer service and found the diagnostic explanations helpful. It's always our aim to make sure everyone leaves feeling informed and satisfied—kind of like the feeling you get after a long drive in a Panamera, right? Thanks for spreading the word, and we appreciate your recommendation!


CN
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Cameron N.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/06/2026
cliente verificadoCliente Verificado
10
Best Mechanic shop
Everyone i spoke to was very professional and knowledgeable. Answered every question I asked with precision and kept me up to date on everything that was going on.
Shawn C., Manager de Everything Euro respondió el 08/07/2026 10:23 AM

Wow, it sounds like you had a top-notch experience! We're all about that professional vibe and keeping our customers in the loop. We like to think of ourselves as your personal pit crew, making sure everything's running smoothly. If you ever have more questions or just want to chat about your SQ5, we're here! Drive safe out there!

Empleados con los que trabajó

VA
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/06/2026
cliente verificadoCliente Verificado
10
Excellent service and price
The service was done in a Panamera. The master tech did an excellent job diagnosing the issues and finding options to fix my car. This is shop
I trusted with my cars and they had done an amazing job
Shawn C., Manager de Everything Euro respondió el 08/06/2026 01:37 PM

It's fantastic to hear you had a top-notch experience! We’re super happy that our master tech took great care of your Panamera and tackled those issues like a pro. Here’s to many more smooth rides and happy motoring! Your trust in us really means a lot.


MT
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Michael T.
Lexington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/25/2026
cliente verificadoCliente Verificado
10
Land Rover Transmission
Took my 2012 Land Rover in with a transmission leak. The guys found the problem and repaired it like it never happened. Wife says it drives like new. I highly recommend these guys and will definitely go to them again.
Shawn C., Manager de Everything Euro respondió el 07/27/2026 07:24 AM

Awesome to hear that your Land Rover is back to its glory days! Sounds like the team worked their magic and turned your transmission troubles into a thing of the past. We're glad your wife is happy with the results too – nothing better than a smooth ride! Your recommendation means the world to us, and we can't wait to help you out again in the future. Drive safe and keep the adventures rolling!

Empleados con los que trabajó

JP
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Johnny P.
Winston Salem, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/23/2026
10
My Mercedes Sl
They were great
Shawn C., Manager de Everything Euro respondió el 07/25/2026 09:43 AM

Thanks for the shout-out! We're glad to hear you had a great experience with us. If you have any details you'd like to share about what made it so awesome, we're all ears! Keep on driving, and let us know if we can help with anything else.


Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/22/2026
cliente verificadoCliente Verificado
10
My 2004 Mercedes Benz sl
The work done was great. Both tom and Arron explained everything before and after. Excellent experience. We will be going back.
Shawn C., Manager de Everything Euro respondió el 07/23/2026 08:46 AM

Thanks for sharing your experience! It sounds like Tom and Arron really hit the nail on the head. Explaining everything just right can be like giving your car a GPS upgrade—no one wants to get lost in the details. We can't wait to welcome you back for more auto adventures! Safe driving in that SL-Class!


TE
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Tiphney E.
Saltville, VA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/01/2026
cliente verificadoCliente Verificado
10
The GOAT for Euro Vehicles
I had the best experience with Everything Euro! My 2014 VW Touareg TDI needed some major repairs, and from start to finish the service was outstanding.

My service advisor, Ayrin Otto, is THE GOAT. He patiently answered my countless questions by both text and phone, and he truly helped calm my anxiety about such a major repair. That level of communication and reassurance meant more than I can say.

Tom was also fantastic, taking the time to answer my questions and making sure I felt informed throughout the process.

Everyone at Everything Euro was professional, knowledgeable, and genuinely cared about providing excellent customer service. Thank you for getting "Black Betty" back on the road. Here's to another 200,000 miles!
Shawn C., Manager de Everything Euro respondió el 07/01/2026 08:41 AM

Wow, it sounds like "Black Betty" is living her best life again! We're over here doing a little happy dance knowing you had such a great experience with us. Ayrin’s communication skills must be off the charts if he's answering questions faster than a Touareg can outrun a squirrel! And we can't forget about Tom making sure you felt informed every step of the way—that’s what teamwork is all about. Here's to many more adventures and 200,000 happy miles ahead! Keep cruising!


Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/11/2026
cliente verificadoCliente Verificado
10
Excellent Service and Communication
The service is consistently excellent and the personnel is friendly and knowledgeable. I waited in the lobby for the service to be completed and saw multiple instances of understanding and patience as people came in. My service was finished timely and impeccably done.
Shawn C., Manager de Everything Euro respondió el 06/11/2026 08:40 AM

Wow, thanks for the awesome review! It's great to hear that our team was able to showcase their superstar-level service while you waited. We do our best to keep things running smoothly, so it's nice to know you noticed the friendly vibe and attention to detail. We aim for service that makes you feel like a VIP, not just another customer. If you ever have more feedback or want to share your Jetta adventures, we're all ears!


AT
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Austin T.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/21/2026
cliente verificadoCliente Verificado
10
First time customer greatly impressed with communication and overall tram
Stranded with my vintage Porsche 911 and took an educated gamble as first time working with Everything Euro.
Came away greatly impressed with the degree of upfront communication from Tom and his staff. They provided me with options and helped me make the best informed decision.
My cars have found a new service home.
Shawn C., Manager de Everything Euro respondió el 05/21/2026 09:32 AM

Awesome to hear that Everything Euro hit the mark for your vintage Porsche 911! Sounds like you really went for it with that educated gamble, and we're glad it paid off. Tom and the team love to keep the communication flowing—think of it as your car's pit stop chat! It's great that you've found a new service home for your cars. Here’s to many more smooth rides ahead!


HB
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Heather B.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/14/2026
cliente verificadoCliente Verificado
10
Excellent interaction
I just had a diagnosis done and just the interaction was excellent!! They seem to know exactly what they are talking about i highly recommend them!!! I would gladly take my next vehicle if need be🫡
Shawn C., Manager de Everything Euro respondió el 05/16/2026 09:43 AM

It’s awesome to hear about your great experience with us! We pride ourselves on knowing our stuff, so it's nice to know that our team’s expertise shone through during your visit. If your X3 ever needs a buddy or you decide to welcome another vehicle into the family, we've got you covered. Cheers to excellent car care!

Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/07/2026
cliente verificadoCliente Verificado
8
They completed my specific requests and re-checked and corrected some past work
I have very specific requests and expectations for my early build Porsche 996 and EE respects and comes through with my detail expectations. The EE crew communicated the findings, necessary work, and pricing very well. They pair up the type of car and the necessary work with the best suited shop tech. Prices are also fair.
Shawn C., Manager de Everything Euro respondió el 05/09/2026 09:43 AM

It's awesome to hear that we're hitting the mark with your Porsche 996! We totally get that specific requests can feel like trying to fit a square peg in a round hole, so we appreciate you sharing the love for our detail-oriented approach. Our crew always aims to communicate as clearly as the sound of a well-tuned engine, so it’s great to know that resonated with you. Plus, pairing up the right tech with the right ride keeps everyone smiling–just like a perfect day on the open road! Thanks for sharing your experience with us.

Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/06/2026
cliente verificadoCliente Verificado
10
Best Euro Shop In, NC
Took my B5.5 AWD 5spd wagon in for a clutch replacement/upgrade.
They did as they always do, an excellent job. The new clutch engages perfectly and has the same travel as the OG.
While my car was in the shop, I asked them to troubleshoot an Ele. issue where my windows, sunroof and trunk release would not work. They found the broken wire near the CCM and repaired it no problem.
If you own a Euro vehicle Everything Euro is the only shop, you need.
Shawn C., Manager de Everything Euro respondió el 05/06/2026 09:15 AM

Wow, it sounds like your Passat is feeling a little less like a drama queen and more like a star! We're super glad to hear that the clutch replacement went off without a hitch and that the windows, sunroof, and trunk release are back in action—because who wants to play hide and seek with their belongings? Thanks for putting your trust in us with your ride. Here’s to many smooth drives ahead!

Empleados con los que trabajó

SG
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Spencer G.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/26/2026
cliente verificadoCliente Verificado
10
Great Place with People that Care!!
Everyone I have delt with at Everything Euro has been super friendly and responsive! Ayrin has great knowledge and I can tell he cars about his job and service he provides and has a great passion for these cars. I have never felt like I am bothering the staff by asking numerous questions and they are very easy to work with. Highly recommend.
Shawn C., Manager de Everything Euro respondió el 04/27/2026 06:54 AM

Wow, thanks for the awesome review! It's great to hear that our team has made your experience so smooth and enjoyable. Ayrin's passion for cars definitely shines through, and we love that he makes you feel right at home with your questions. It's kind of like a car therapy session, isn't it? We're all about helping our customers feel comfortable and informed. Thanks for putting in a good word—it's greatly appreciated!

Empleados con los que trabajó

JH
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James H.
Winston Salem, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2026
cliente verificadoCliente Verificado
10
Always excellent service!!!
Ed is a magician! He keeps my 42-year-old VW convertible running like a top.
Shawn C., Manager de Everything Euro respondió el 03/30/2026 07:00 AM

Wow, sounds like Ed has some serious magic up his sleeve! Keeping a 42-year-old VW convertible running smoothly is no small feat—it's like giving an old dog a second wind. We're glad to hear that Ed is making sure your Rabbit is hopping along nicely. Thanks for sharing the love!

Empleados con los que trabajó
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