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SureCritic / Concesionario Hyundai / Hyundai of Wesley Chapel / ARTHUR J WILSON
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ARTHUR J WILSON

Hyundai of Wesley Chapel
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(143 reviews)
86

Reseñas de ARTHUR J WILSON

GH
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George H.
Land O Lakes, FL
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/03/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
9
Categoría: Service
good service reps
JW very helpful. When service seemed to draw-out JW kept me informed,
PAIGE P. de Hyundai of Wesley Chapel respondió el 03/04/2022 06:56 AM

Thank you so much for the 5 Star Review George! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
AW
ARTHUR J WILSON
CB
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Christine B.
Zephyrhills, FL
2011 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/03/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Phenomenal service.
Great team all around.
PAIGE P. de Hyundai of Wesley Chapel respondió el 03/03/2022 06:04 AM

Thank you so much for the 5 Star Review Christine! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
AW
ARTHUR J WILSON
SS
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Sandra S.
Land O Lakes, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/01/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Scheduled maintenance and follow up
The counter technician, A.J. Wilson, was very honest, professional, and helpful. Much appreciated.
PAIGE P. de Hyundai of Wesley Chapel respondió el 03/02/2022 08:50 AM

Thank you so much for the 5 Star Review Sandra! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
AW
ARTHUR J WILSON
JE
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John E.
Tampa, FL
2020 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
Excellent
Everything went great
PAIGE P. de Hyundai of Wesley Chapel respondió el 02/26/2022 10:04 AM

Thank you so much for the 5 Star Review John! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
AW
ARTHUR J WILSON
GM
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Goitzen M.
Wesley Chapel, FL
2021 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/23/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Very good service.
My drop-off was very quick handled by the service advisor Arthur.
Even so the pickup!
PAIGE P. de Hyundai of Wesley Chapel respondió el 02/24/2022 05:46 AM

Thank you so much for the 5 Star Review Goitzen! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
AW
ARTHUR J WILSON
RH
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Robert H.
Land O Lakes, FL
2019 Hyundai Sonata Hev
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/21/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great Sales & Service
We buy all our cars (8 so far) from this dealership. Sales people are knowledgeable and courteous. Service Department goes above and beyond expectations to take care of us.
JOHN W C. de Hyundai of Wesley Chapel respondió el 02/22/2022 06:18 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Empleados con los que trabajó
AW
ARTHUR J WILSON
LP
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Lisa P.
Wesley Chapel, FL
2021 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Love Hyundai
AJ was so nice & professional . This most recent trip to get service was a breeze .
PAIGE P. de Hyundai of Wesley Chapel respondió el 02/21/2022 05:40 AM

Thank you so much for the 5 Star Review Lisa! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
AW
ARTHUR J WILSON
GG
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Gordon G.
Lutz, FL
2021 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Good Communication and No Suprises!
First time using Service @ Hyundai Of Wesley Chapel. AJ, took the time to communicate and answer all my questions. My windshield has been replaced twice on my Santa Fe and AJ communicated with AutoGlass America to resolve the Front Camera Calibration. All in All, the experience was Fantastic!
PAIGE P. de Hyundai of Wesley Chapel respondió el 02/19/2022 10:15 AM

Thank you so much for the 5 Star Review Gordon! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
AW
ARTHUR J WILSON
Cliente verificado
Wesley Chapel, FL
2021 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great Customer Service
The waiting area needs to be redone. Customer service was great, love the staff
PAIGE P. de Hyundai of Wesley Chapel respondió el 02/15/2022 08:06 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Empleados con los que trabajó
AW
ARTHUR J WILSON
DA
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Deborah A.
Zephyrhills, FL
2021 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/12/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent dealership
Excellent service and very friendly would recommend to anyone
PAIGE P. de Hyundai of Wesley Chapel respondió el 02/15/2022 08:06 AM

Thank you so much for the 5 Star Review Deborah! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Empleados con los que trabajó
AW
ARTHUR J WILSON
Cliente verificado
Zephyrhills, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
Job very well done
Nice friendly professional staff
PAIGE P. de Hyundai of Wesley Chapel respondió el 02/15/2022 08:08 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Empleados con los que trabajó
AW
ARTHUR J WILSON
SM
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Suzanne M.
Dade City, FL
2022 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/09/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
I always try to get appointments for service, but it’s not always possible. Whether I have an appointment or not, I’m always treated professionally. The service staff is always friendly and helpful.
PAIGE P. de Hyundai of Wesley Chapel respondió el 02/10/2022 06:16 AM

Thank you so much for the 5 Star Review Suzanne! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
AW
ARTHUR J WILSON
Cliente verificado
Zephyrhills, FL
2022 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/07/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
Service with a smile
Courteous knowledgeable staff
PAIGE P. de Hyundai of Wesley Chapel respondió el 02/08/2022 08:07 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
AW
ARTHUR J WILSON
AR
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April R.
Land O Lakes, FL
2020 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
Very pleased with the service department. Great customer service and didn’t wait long for the vehicle to be serviced.
PAIGE P. de Hyundai of Wesley Chapel respondió el 02/08/2022 07:59 AM

Thank you so much for the 5 Star Review April! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
AW
ARTHUR J WILSON
RP
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Raymond P.
Fl, FL
2020 Hyundai Tucson
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Quality Friendly Service
The quality of service provided to me during my scheduled appointment was outstanding. I walked in and was greeted by my service rep who checked me in and gave me an approximate time when the maintenance work would be done. I was able to leave the property to run some errand. Within an hour I got a call saying that my vehicle was done. When I returned, I was given a detailed explanation of the work that was done and potential issues in the future. My overall experience, including the level of customer service was outstanding. I would recommend this dealership to family and friends.. I'm a happy customer!
Empleados con los que trabajó
AW
ARTHUR J WILSON
RP
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Raymond P.
Fl, FL
2020 Hyundai Tucson
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Quality Friendly Service
The quality of service provided to me during my scheduled appointment was outstanding. I walked in and was greeted by my service rep who checked me in and gave me an approximate time when the maintenance work would be done. I was able to leave the property to run some errand. Within an hour I got a call saying that my vehicle was done. When I returned, I was given a detailed explanation of the work that was done and potential issues in the future. My overall experience, including the level of customer service was outstanding. I would recommend this dealership to family and friends.. I'm a happy customer!
Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/03/2022
Tipo de Servicio: Maintenance
9
Categoría: Service
Quick and easy
My experience on this appointment went very well. I was reminded of my appointment day and time. The check in process was painless and quick. I was notified within an hour when my vehicle was ready to be picked up and the charges for the service, Overall I'm pleased with the service and cost.
JOHN W C. de Hyundai of Wesley Chapel respondió el 02/03/2022 03:43 PM

Thank you for taking the time to complete the survey! We look forward to helping you in the future. Sincerly, John Cate, Service Manager Hyundai of Wesley Chapel.

Empleados con los que trabajó
AW
ARTHUR J WILSON
JL
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Josue L.
Zephyrhills, FL
2020 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
had a very good one
been there for a couple off times for service never had to wait to long for the service and for them to return the vehicle back to me staff is friendly have nothing negative to say at this point
JOHN W C. de Hyundai of Wesley Chapel respondió el 01/31/2022 11:46 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
AW
ARTHUR J WILSON
SS
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Sandra S.
Land O Lakes, FL
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Service was completed in timely matter
Very nice explanation of everything that needed to be serviced and done timely matter
JOHN W C. de Hyundai of Wesley Chapel respondió el 01/31/2022 11:45 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
AW
ARTHUR J WILSON
PG
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Paul G.
Zephyrhills, FL
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/29/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
Great service!
JOHN W C. de Hyundai of Wesley Chapel respondió el 01/31/2022 11:44 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
AW
ARTHUR J WILSON
AD
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Angela D.
Zephyrhills, FL
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Exceptional Service
AJ, my service advisor was able to get me in for an oil change plus 2 other things that were recommended. He got me a Lyft to and from an appointment promptly while my car was being serviced and is always a great communicator. I will continue to drive to Wesley Chapel Hyundai and go on a day AJ works to continue getting the best service!
JOHN W C. de Hyundai of Wesley Chapel respondió el 01/29/2022 01:25 PM

Thank you so much for the 5 Star Review David! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Empleados con los que trabajó
AW
ARTHUR J WILSON
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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