AL

Arturo L

Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(22 reviews)
100

SM
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Shelly M.
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/20/2025
cliente verificadoCliente Verificado
10
Great experience
Great staff. super fast turn around. Always so helpful
Tom T. de A+ Auto Care LLC respondió el 06/21/2025 09:38 AM

We're glad to hear that you had a fantastic experience with our staff! We pride ourselves on being both speedy and helpful—kind of like a pit crew but without the cool overalls. If you ever need assistance again, we're just a visit away!

Empleados con los que trabajó

WD
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Wanda D.
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/03/2025
cliente verificadoCliente Verificado
10
oil changes, inspections, overall engine checking to ensure you as the customer gets great service as well as a safe driving check-up.
my experience with Tom the owner is a pleasured one. always greeted with kindness and given his undivided attention. The staff are all a pleasure when you encounter each one, they all have a different approach but with the same smiles and attentiveness to your concerns. the front office young lady is definitely a joy to share a conversation, while you await your servicing.
Tom T. de A+ Auto Care LLC respondió el 05/04/2025 09:37 AM

We appreciate you taking the time to share your positive experience with us. It sounds like Tom and the rest of the team really rolled out the red carpet for you. It’s wonderful to hear that our staff made your visit enjoyable and attentive—we strive to make car care feel a bit like a friendly chat rather than just a pit stop. We will keep the good vibes going and ensure our coffee is always topped off while you're waiting. Your kind words mean a lot to us, and we look forward to keeping your vehicle running smoothly!

Empleados con los que trabajó

GJ
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Glenda J.
Bertram, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/30/2025
10
Transmission Work
I want to thank Tom and the guys at APlus. I came Austin to have my transmission worked on. A Plus went above and beyound to get my transmission fix. I took my truck to another shop and they told me it was my rear end and APlus found out it was transmission. Another word the other place would of eanted a tranmission and rear end in my truck. I will always take my truck to APlus for service. I have a 2006 F150 and Tom has taken care of it since it was new.

You want great service tske it to APlus . THANKS again TOM and ARTURO.
Tom T. de A+ Auto Care LLC respondió el 05/01/2025 09:37 AM

We're always ready to roll up our sleeves and dive into a challenge, especially when it involves your trusty 2006 F150! It's wonderful to hear that Tom and the team could troubleshoot and save you from an unnecessary "rear end" adventure. We believe in being your truck's best friend, and it sounds like we're off to a great start. Here's to many more miles together, and remember: at A+ Auto Care, we're always in your corner when it comes to keeping that truck of yours in top shape!

Empleados con los que trabajó

DV
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Diane V.
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2025
cliente verificadoCliente Verificado
10
Work on ‘02 crown Vic & 2017 Hyundai
I have been going to A + Auto for 25 years now. Tom is a great owner and Arturo is extremely efficient. I can’t say enough about the professionalism of both of these men.
Tom T. de A+ Auto Care LLC respondió el 04/17/2025 09:44 AM

We're delighted to hear about your long-standing loyalty! Twenty-five years is quite the automotive commitment – that's longer than some friendships! Tom and Arturo will be thrilled to know their efforts are appreciated, and it's always great to know that professionalism shines through. Here’s to many more years of making sure your vehicle is running smoothly!

Empleados con los que trabajó

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Cliente verificado
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/27/2020
cliente verificadoCliente Verificado
Categoría: Service
Bus Repairs
Quick, friendly service. Timely estimate of the repairs needed and regular updates (via txt) as the that status of the repairs.
Recomendado
Empleados con los que trabajó

Cliente verificado
Katy, TX
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/29/2020
cliente verificadoCliente Verificado
Categoría: Service
Not happy with Owner
This is my 3rd time using this shop for maintenance on my vehicle. I came back because of the hospitability from the front desk lady and the mechanic Mr. George. The last experience was horrible by the owner. I won' t go into detail about the incident, however I wont be going back and spending my money with this location. It not a good business practice to cheat your customers while they are standing their listening to you, especially someone who doesn't mind spending money for good service.
No Recomendado
Empleados con los que trabajó

DL
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Danilo L.
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
07/01/2020
cliente verificadoCliente Verificado
Categoría: Service
cover did not put it back
Hi

state inspection was ok. the inspector forgot to put it back the cover where to hook up the engine analyzer.
Recomendado
Empleados con los que trabajó

JK
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Jay K.
Sugar Land, TX
2015 Dodge RAM 1500 TRUCK 2WD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/16/2020
cliente verificadoCliente Verificado
Categoría: Service
Tom is an expert
Tom is a great mechanic to work with
Recomendado
Empleados con los que trabajó

RB
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Robert B.
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/06/2020
cliente verificadoCliente Verificado
Categoría: Service
Good service
I live within walking distance so it is convenient. Got vehicle for state inspection and oil change. They forgot to check all fluids but did check radiator overflow when I mentioned it being low. Since vehicle was up on the lift For oil change I thought they would do a free checkup up of brakes and inspect for leaks. Figured they would rotate tires free but there was a $20 charge for that. Would like them to state on oil change sheet what brand of oil and type is used.. Only a recommendation on my part. I prefer the same oil used at each oil change. Just a personal preference. No major complaints and would recommend business especially if you live nearby
Recomendado
Empleados con los que trabajó

KT
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Kristi T.
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/05/2020
cliente verificadoCliente Verificado
Categoría: Service
Always a pleasure!
They are a great place to take your vehicle!! They are knowledgeable and super friendly! I definitely recommend them.
Recomendado
Empleados con los que trabajó

KB
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Kendria B.
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/29/2020
cliente verificadoCliente Verificado
Categoría: Service
Thanks for everything
Thanks
Recomendado
Empleados con los que trabajó

AO
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Ashley O.
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2020
cliente verificadoCliente Verificado
Categoría: Service
Love These Folks
Feel like family the way they care.
Recomendado
Empleados con los que trabajó

FA
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Frances A.
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2020
cliente verificadoCliente Verificado
Categoría: Service
Great
These guys know what they are doing and are honest. Great customer care.
Recomendado
Empleados con los que trabajó

CB
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Chris B.
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/24/2020
cliente verificadoCliente Verificado
Categoría: Service
Great people who care about you and your vehicle. Great warranty on work.
Great place!
Recomendado
Empleados con los que trabajó

MJ
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Marcus J.
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/23/2020
cliente verificadoCliente Verificado
Categoría: Service
Always great experience
Always great experience
Recomendado
Empleados con los que trabajó

TT
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Tyrone T.
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/23/2020
cliente verificadoCliente Verificado
Categoría: Service
Security
Awesome Customer Service
No Recomendado
Empleados con los que trabajó

HP
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Hanne P.
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2020
cliente verificadoCliente Verificado
Categoría: Service
Friendly staff.
Quick service, clean waiting area, good price.
Recomendado
Empleados con los que trabajó

GJ
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Gerald J.
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2020
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
Attentive service and good workmanship resolved a front end problem.
Recomendado
Empleados con los que trabajó

Cliente verificado
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2020
cliente verificadoCliente Verificado
Categoría: Service
Honest, knowledgeable, and friendly people!
You can count on Tom and his crew to do a great job at a reasonable price. I have been using A+ since we moved to Houston over a year ago and I can trust them to do get the job done right!
Recomendado
Empleados con los que trabajó

TS
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Tiffany S.
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2020
cliente verificadoCliente Verificado
Categoría: Service
Great business
Great Auto Shop with great people!! Reasonable prices and fast service.
Recomendado
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.