ALEX JACOB

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Thank you for taking the time to fill out our survey and choosing Hyundai of Wesley Chapel as your service department. We sincerely apologize about the delay getting the proper parts needed for your vehicle. That was not our intention. I just tried calling you personally to see if there is anything I can do to make things right. When you have a moment please either call or txt me. My number is 727-385-3301

Barry Roach
Hyundai/Genesis Experience Manager

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Thank you so much for the 5 Star Review Robert! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Thank you so much for the 5 Star Review Joseph! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Thank you so much for taking the time to complete the survey! We look forward to
helping you in the future. Sincerely, Your Hyundai Service Team.

Good Morning Robert,
This is Barry Roach from the Hyundai of Wesley Chapel experience team. I personally wanted to reach out to you and apologize about the cleanliness of the vehicle when you took delivery after service. That was not our intention. We understand that your time is valuable and for the inconvenience I have notated your account with a complimentary mini detail(wash/vac/windows/tires) that you can use at your leisure. We do hope that Alex your service advisor provided you with 5 star service as he is heavily graded on his surveys. We are here for you and appreciate your business. If you have any questions or concerns please feel free to reach out to me directly. Thank you for your time and have a wonderful rest of your day.

Attached is a Rescore that I am graded on
If you were pleased by the mini detail 
let us know
My only passing score is 5 stars!

Barry Roach
Hyundai/Genesis Experience Manager
727-385-3301

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

We thank you for choosing our location for your service needs and we appreciate you taking the time to review our Service Department. Our goal is to provide you with the best possible service and maintain your valued confidence. We sincerely apologize about the tire pressure inconvenience you received on your previous visit. That was not our intention. For your inconvenience I have notated your account with another complimentary oil change and tank of fuel that you can use at anytime with no expiration date. We are here for you and appreciate your business. We hope that Alex provided you with 5 star service as he is heavily graded on his surveys. Please let us know if there is anything more we can do assist you and stay safe and healthy during these uncertain times. 

Attached is a Rescore that i am graded on
If you were pleased by the complimentary oil change and tank of fuel 
Please let us know
My only passing score is 5 stars!

Barry Roach
Hyundai/Genesis Experience Manager
(727)385-3301

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.