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SureCritic / Concesionario Hyundai / AutoNation Hyundai Mall of Georgia / AIMEE NICOLE GASKILL
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AIMEE NICOLE GASKILL

AutoNation Hyundai Mall of Georgia
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(61 reviews)
77

Reseñas de AIMEE NICOLE GASKILL

Cliente verificado
Marietta, GA
2013 Hyundai Santa Fe
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/21/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Great Customer Service
Work completed to the best of their ability. Parts are on order and I was heading out of town. So they are going above and beyond to send to me to complete installation in my new home state.
Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/21/2021
Tipo de Servicio: Repair
9
Categoría: Service
Great work
The work that was don’t was done well. Parts delivery is an issue everywhere. Only reason to not return is that I moved out of state. Would recommend them at this time. Agreed to mail part to me upon receiving to have work completed.
JUSTIN M B. de AutoNation Hyundai Mall of Georgia respondió el 09/21/2021 02:24 PM

Thank you for your feedback, a member of our customer care team will be in contact with you.

Empleados con los que trabajó
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AIMEE NICOLE GASKILL
NJ
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Nicolas J.
Lula, GA
2020 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/15/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Very pleasant experience and friendly people
AutoNation Hyundai Mall of Georgia
Sep 13, 2021
It was a real pleasure to have worked with both Justin Bush Service Director and Aimee Gaskill Service Consultant, both were very efficient, professional and always kept me informed of the situation. I had an unusual case and they were both very understanding and helpful with suggestions and made a bad experience a smoother transition. I CANT say the same for AAA they were very unprofessional they drop the ball and took no responsibility in the matter even as a AAA-Member for paid services, this is where Justin and Aimee took over and made the rest of the transition a better experience. Thank you Both Keep up the good Work..
MICHEAL H. de AutoNation Hyundai Mall of Georgia respondió el 09/16/2021 08:01 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Empleados con los que trabajó
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AIMEE NICOLE GASKILL
Cliente verificado
Buford, GA
2020 Hyundai Tucson
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/15/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
Appt
Everything went fine
MICHEAL H. de AutoNation Hyundai Mall of Georgia respondió el 09/16/2021 08:01 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

Empleados con los que trabajó
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AIMEE NICOLE GASKILL
KR
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Kenneth R.
Snellville, GA
2014 Hyundai Genesis
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/13/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
5
Categoría: Service
over priced oil change
can't believe the price i paid for and oil change
MICHEAL H. de AutoNation Hyundai Mall of Georgia respondió el 08/20/2021 05:24 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

Empleados con los que trabajó
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AIMEE NICOLE GASKILL
GW
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Gloria W.
Atlanta, GA
2014 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Recent experience
I was very pleased with my service manager and my service at I donations Hyundai where I bought my car I’m always been happy with their service professional and pleasant and very satisfied
MICHEAL H. de AutoNation Hyundai Mall of Georgia respondió el 08/13/2021 01:25 PM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Empleados con los que trabajó
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AIMEE NICOLE GASKILL
EC
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Esmeralda C.
Gainesville, GA
2021 Hyundai Tucson
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
08/13/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
0
Categoría: Service
Terrible
Terrible customer service. Since I entered I was never acknowledged.
MICHEAL H. de AutoNation Hyundai Mall of Georgia respondió el 08/13/2021 11:55 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

Empleados con los que trabajó
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AIMEE NICOLE GASKILL
Cliente verificado
Lawrenceville, GA
2016 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/06/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
??
??????
Recomendado
MICHEAL H. de AutoNation Hyundai Mall of Georgia respondió el 08/07/2021 06:35 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Empleados con los que trabajó
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AIMEE NICOLE GASKILL
RH
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Robert H.
Lawrenceville, GA
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/02/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recall work on 2017 Santa Fe
As always, the staff and work performed was top notch. Also, the one complaint I've had in the past (available customer parking) was vastly improved. Keep up the good work.
Recomendado
MICHEAL H. de AutoNation Hyundai Mall of Georgia respondió el 08/03/2021 05:19 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Empleados con los que trabajó
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AIMEE NICOLE GASKILL
CC
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Cynthia C.
Lawrenceville, GA
2020 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/31/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Very efficient and friendly.
This Autonation for Hyundai at Mall of Georgia is very proficient, professional, friendly, and helpful. I will always keep coming back.
Recomendado
MICHEAL H. de AutoNation Hyundai Mall of Georgia respondió el 08/03/2021 05:19 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Empleados con los que trabajó
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AIMEE NICOLE GASKILL
TP
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Tina P.
Clermont, GA
2020 Hyundai Kona
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
07/19/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
My time is irrelevant
I learned a valuable lesson at the service department recently. Appointments are ignored, staff is unprofessional, and my time means nothing to them.
No Recomendado
MICHEAL H. de AutoNation Hyundai Mall of Georgia respondió el 07/21/2021 07:05 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

MICHEAL H. de AutoNation Hyundai Mall of Georgia respondió el 07/21/2021 07:05 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

MICHEAL H. de AutoNation Hyundai Mall of Georgia respondió el 07/29/2021 02:30 PM

THANK YOU SO MUCH FOR TAKING THE TIME TO SPEAK WITH US. 

Empleados con los que trabajó
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AIMEE NICOLE GASKILL
Cliente verificado
Gainesville, GA
2014 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/19/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
I already completed
xxxxxx
Recomendado
MICHEAL H. de AutoNation Hyundai Mall of Georgia respondió el 07/21/2021 07:03 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Empleados con los que trabajó
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AIMEE NICOLE GASKILL
Cliente verificado
Dacula, GA
2014 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/30/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Aimee was awesome
I had a great experience Aimee was so helpful she got me scheduled she was there on my day of service and was great she got me in and out and was very informative thanks again
Recomendado
MICHEAL H. de AutoNation Hyundai Mall of Georgia respondió el 07/01/2021 05:16 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Empleados con los que trabajó
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AIMEE NICOLE GASKILL
MC
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Michael C.
Lawrenceville, GA
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/23/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Car Servicing
I had a wonderful experience at Autonation Hyundai! The service was quick and affordable. I worked with Aimee. She kept me abreast of my progress at every step. She was very personable and professional. I definitely had a 5 star experience.
Recomendado
MICHEAL H. de AutoNation Hyundai Mall of Georgia respondió el 06/23/2021 05:08 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Empleados con los que trabajó
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AIMEE NICOLE GASKILL
NV
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Navidad V.
Mount Airy, GA
2020 Hyundai Kona
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/22/2021
cliente verificadoCliente Verificado
Categoría: Service
Best Service advisor
Aimee Gaskill was the best.
Recomendado
Empleados con los que trabajó
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AIMEE NICOLE GASKILL
NV
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Navidad V.
Mount Airy, GA
2020 Hyundai Kona
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/22/2021
cliente verificadoCliente Verificado
Categoría: Service
Best Service advisor
Aimee Gaskill was the best.
Recomendado
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
06/22/2021
Tipo de Servicio: Repair
Categoría: Service
A new car but repairs of a 10 year old car
If youre looking for answers or even the slight bit of education as to why your one owner new car with less than 29k miles needs rotors, brakes, and axles replaced.. don't ask these people. You will only be treated as if you were enemy #1. HOWEVER if you can't get ANYONE to "duplicate" the issue after bringing the said new car 3 times ASK FOR AIMEE GASKILL!! SHE WILL GET IT DONE!!
No Recomendado
BRITTANY N B. de AutoNation Hyundai Mall of Georgia respondió el 06/22/2021 12:38 PM

Thank you for your response. Someone will in contact with you shortly 

Empleados con los que trabajó
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AIMEE NICOLE GASKILL
CM
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Charlie M.
Lawrenceville, GA
2015 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/19/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great staff
Great staff and great service will definitely be back
Recomendado
MICHEAL H. de AutoNation Hyundai Mall of Georgia respondió el 06/22/2021 05:54 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Empleados con los que trabajó
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AIMEE NICOLE GASKILL
PK
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Paul K.
Buford, GA
2018 Hyundai Sonata
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/17/2021
cliente verificadoCliente Verificado
Categoría: Service
From disappointed to happy
Spoke with Mike- he went above and beyond and broke down the line items on my receipt. He credited me back a portion and gave me 2 vouchers to make up for the mishap. I will continue doing business with Hyundai mall of Georgia, it’s been over 10 years. Also Ben is great as well !!
Recomendado
Empleados con los que trabajó
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AIMEE NICOLE GASKILL
Cliente verificado
Suwanee, GA
2013 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/16/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Airbag service
Always the best service at MOG Hyundai
Recomendado
MICHEAL H. de AutoNation Hyundai Mall of Georgia respondió el 06/16/2021 07:43 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Empleados con los que trabajó
avatar
AIMEE NICOLE GASKILL
PK
gravatar
Paul K.
Buford, GA
2018 Hyundai Sonata
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/17/2021
cliente verificadoCliente Verificado
Categoría: Service
From disappointed to happy
Spoke with Mike- he went above and beyond and broke down the line items on my receipt. He credited me back a portion and gave me 2 vouchers to make up for the mishap. I will continue doing business with Hyundai mall of Georgia, it’s been over 10 years. Also Ben is great as well !!
Recomendado
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
06/15/2021
Tipo de Servicio: Maintenance
Categoría: Service
Disappointed with Hyundai Service Dept
Came in because my trunk would not stay closed. I disassembled my trunk cover prior to my service appt because I wanted to fix the issue on my own. I was unsuccessful. When I asked the service advisor for a reason. She did not know. That’s some bull shiet because she could have easily found out. I was charged for 1.5 hours of labor and my trunk was not reassembled upon completion
No Recomendado
MICHEAL H. de AutoNation Hyundai Mall of Georgia respondió el 06/16/2021 06:05 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

MICHEAL H. de AutoNation Hyundai Mall of Georgia respondió el 06/17/2021 08:31 AM

THANK YOU SO MUCH FOR TAKING THE TIME TO SPEAK WITH ME TODAY. HAVE A GREAT REST OF YOU DAY

Empleados con los que trabajó
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AIMEE NICOLE GASKILL
Cliente verificado
Braselton, GA
2020 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/11/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
A
R
Recomendado
MICHEAL H. de AutoNation Hyundai Mall of Georgia respondió el 06/12/2021 05:10 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Empleados con los que trabajó
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AIMEE NICOLE GASKILL
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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