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SureCritic / Concesionario Hyundai / Joe Machens Hyundai / ABIGAIL J MEFFERT
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ABIGAIL J MEFFERT

Joe Machens Hyundai
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(12 reviews)
88

Reseñas de ABIGAIL J MEFFERT

AH
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Aaron H.
Moberly, MO
2012 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/03/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Recall Service Appointment
Nobody wants to deal with a car repair/recall notice, but this one went great from start to finish. Made the call to set-up the appointment and the service lady was extremely friendly & professional.
On the appointment day, we were greeted by the service center staff. They started the process of getting our car serviced while my son and I enjoyed coffee & snacks in the waiting area. The overall process was very timely and they also have recommendations of other routine service for the vehicle.
Definitely recommend! Thanks!!
Empleados con los que trabajó
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ABIGAIL J MEFFERT
MN
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Michele N.
Fulton, MO
2017 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/01/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
9
Categoría: Service
Car Service
No issue a when having car serviced. Always friendly staff.
Empleados con los que trabajó
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ABIGAIL J MEFFERT
Cliente verificado
Lake Ozark, MO
2021 Hyundai Palisade
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/18/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
6
Categoría: Service
It needs a update
Store looks out dated Inside compared to the other Joe machens dealerships
Empleados con los que trabajó
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ABIGAIL J MEFFERT
KS
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Kathleen S.
Columbia, MO
2013 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/27/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
9
Categoría: Service
I've used their service since I bought my car there 9 years ago.
Thank you, Andrew, for getting the radio working again.
OLIVIA M. de Joe Machens Hyundai respondió el 02/28/2022 06:20 AM

Kathleen,thank you for your amazing 5-star review! Also, thank you for choosing Joe Machens Hyundai Service Department for your vehicle needs! 

Empleados con los que trabajó
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ABIGAIL J MEFFERT
BR
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Bernetta R.
Centralia, MO
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/18/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great!
I have nothing but good things to say. Never had a bad experience after 6 years of service on my vehicle.
OLIVIA M. de Joe Machens Hyundai respondió el 02/21/2022 05:45 AM

Bernetta, thank you so much for your wonderful 5-star review! We greatly appreciate it. Thank you for your business! 

Empleados con los que trabajó
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ABIGAIL J MEFFERT
MW
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Matthew W.
Montgomery City, MO
2022 Hyundai Tucson
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
02/12/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
6
Categoría: Service
Hvac
When the windows fog up the Defrost won’t remove the condensation from the windows.
JUSTIN K., Service Manager de Joe Machens Hyundai respondió el 02/25/2022 12:33 PM

I appreciate you taking my call and look forward to solving this issue.  

Justin Kertz
Service Manager
Joe Machens Hyundai
Empleados con los que trabajó
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ABIGAIL J MEFFERT
NB
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Nicholas B.
Jefferson City, MO
2020 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/05/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great experience
Checked in quickly, friendly service and quick service done.
OLIVIA M. de Joe Machens Hyundai respondió el 02/07/2022 06:50 AM

Nicholas, thank you for your review! We are glad that we were able to get you in and out in a timely manner! Thank you for your business! 

Empleados con los que trabajó
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ABIGAIL J MEFFERT
DA
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Deborah A.
Columbia, MO
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/21/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
I made only one call and Abby was right on spot getting me in immediately and finding out the problem and took care of it
I’m extremely happy with all the service I have had done thank you for timely accommodations
JUSTIN K., Service Manager de Joe Machens Hyundai respondió el 12/21/2021 01:26 PM

Deborah, thank you so much for your review! It is greatly appreciated! We are so happy that we were able to get you in and out in a timely manner as well as finding the problem and fixing it! Thank you for choosing Joe Machens Hyundai for your vehicle needs! 

Justin Kertz
Service Manager
Joe Machens Hyundai
Empleados con los que trabajó
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ABIGAIL J MEFFERT
NL
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Nathan L.
Columbia, MO
2013 Hyundai Elantra
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/24/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Very fast and responsive to my concern. Polite and efficient!
Upon receiving the review, Abby in the service department immediately contacted me to make the issue I was having right. She assured me it was an accident because they had several technicians working on the matter in order to get me speedy service. I'd recommend the Joe Machen's service department to anyone.
Empleados con los que trabajó
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ABIGAIL J MEFFERT
Cliente verificado
Columbia, MO
2013 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
9
Categoría: Service
Good quality
Very good service
JUSTIN K., Service Manager de Joe Machens Hyundai respondió el 11/22/2021 07:01 AM

Thank you so much for your review! All of us here at Joe Machens Hyundai appreciate it and we are happy to know that everything went well! 

Justin Kertz
Service Manager
Joe Machens Hyundai
Empleados con los que trabajó
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ABIGAIL J MEFFERT
Cliente verificado
Columbia, MO
2020 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/11/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Good Job
I am happy with your service!!
JUSTIN K., Service Manager de Joe Machens Hyundai respondió el 11/15/2021 06:11 AM

Thank you so much for your review! We are happy that your service done with us was great, thank you for you chosing Joe Machens Hyundai for your vehicles needs! 

Justin Kertz
Service Manager
Joe Machens Hyundai
Empleados con los que trabajó
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ABIGAIL J MEFFERT
NL
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Nathan L.
Columbia, MO
2013 Hyundai Elantra
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/24/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Very fast and responsive to my concern. Polite and efficient!
Upon receiving the review, Abby in the service department immediately contacted me to make the issue I was having right. She assured me it was an accident because they had several technicians working on the matter in order to get me speedy service. I'd recommend the Joe Machen's service department to anyone.
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
11/10/2021
Tipo de Servicio: Repair
10
Categoría: Service
Great response and friendly/fast service
Upon hearing about my dissatisfaction w/something they did while servicing my car, they immediately contacted me and not only made it right, but went above and beyond to make sure I was satisfied w/the experience.

Thanks Joe Machens
JUSTIN K., Service Manager de Joe Machens Hyundai respondió el 11/22/2021 06:21 AM

I am happy to hear that your concerns were quickly resolved.  Thank you for your feedback and continued business.

Justin Kertz
Service Manager
Joe Machens Hyundai
Empleados con los que trabajó
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ABIGAIL J MEFFERT
ZM
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Zaid M.
Columbia, MO
2020 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/05/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
Good and Reliable
This is a company that takes its customers seriously.
JUSTIN K., Service Manager de Joe Machens Hyundai respondió el 11/05/2021 10:39 AM

Zaid, thank you for your review! We appreciate very much! Thank you for choosing Joe Machens Hyundai for your vehicle needs! 

Justin Kertz
Service Manager
Joe Machens Hyundai
Empleados con los que trabajó
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ABIGAIL J MEFFERT
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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