Staff provided a full explanation of the issues and options. Replaced radiator especially heading int
o summer and advised that small oil leak might be tolerable basis cost/risk. Made the decision easy.
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The Fritz team were incredibly friendly and worked with me to squeeze in a last minute appointment! S
ervice was top notch and incredibly fast. They kept me updated at every step of the process and all fees were discussed up front. Would highly recommend!
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While vacationing in AMI, my Ford Bronco developed a strong malodor and smoke appeared under the hood
. As I was checking out of the VRBO the very next morning, I was preparing to make alternative travel plans back to Michigan if my car was not functional. Johnny was SO understanding and prompt in his attention to my dilemma! He attended to the vehicle early that afternoon! While the source of the odor was not identified, he thoroughly inspected it, drove it around the island and gave me the green light to drive home the next day. I am still SO appreciative to his attentiveness that day as he truly understood my predicament! Forever grateful!
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