We recently bought an SUV from Joey at Vision Hyundai in Henrietta. We were greeted with a friendly s
mile and great customer service from the moment we walked in. Joey took the extra time to answer all our questions and have vehicles ready to test drive after we explained what we had in mind. I thought the process was going to be so much more stressful dealing with a car salesman. He was always upfront and honest and gave us everything we asked for.
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David made the service great from start to finish. I feel that it is very important to get things don
e all
at one visit. When you are a working person you need things to go easy. I have to say Saturday are
for a working person. Sometimes your job does not like getting out for service. Plus in this day and
age people have many hats to wear each day.
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We had a GREAT Service experience. Daniel was Awesome!! We had an appointment on Monday morning @9am.
& had our car by 5:30 same day..I Will be honest and say I do not like taking my cars to dealership because of High cost, but needed to in this case. Our Service advisor..Daniel Chavez called my wife and I at least 3 times with updates/options.He was extremely patient & helpful.If need to, I will come back??
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Came in for oil change, they always check and see what else needs to be done, to let me know ahead.
Mike called me ahead of time and scheduled the appointment so I wouldn't have to wait.
Their service manager Michael Huskey is also on top of things and is very helpful.
I recently brought my 2021 Hyundai Palisade in for a number of needed repairs.
My service writer Mar
cos was especially helpful in guiding me through the process.
He took great care to communicate well with me and with the service technicians.
He was friendly, knowledgeable and eager to ensure that all of my service requests were fulfilled.
He also helped me out with convenient Lyft transport to and from work while service was being performed on my vehicle.
Hats off to you Marcos for providing outstanding customer service.
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Everyone knew what was needed; the records of prior service were outstanding, and there was no pressu
re to have something done. Josh does an outstanding job in having your car serviced and talking to you about your needs.
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