Reseñas de Departamento de servicio's

4.7

(55 Reseñas)

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Kelley F.

Rome, GA

09/01/2022

Categoría: Service

Do not go there!!!

After being over charged to start with for my car I now am trying to trade without success. I asked to see carfax and the salesman pulls it up on his computer and says oh yea it’s fine. Well it’s not!! The car has been wrecked 3 times. I go there to try to trade again and they offer me $5000 less than value due to wrecks (was done prior to my purchase). I would not do business here ever unless you like to be lied to or taken advantage of. Pure crooks!!!

Joe E.

Rome, GA

2020 Hyundai Elantra

03/30/2022

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great!!!

The service here is really exceptional and very professional. I give the service advisor Heath a 5 out of 5 stars.

Cynthia C.

Rome, GA

2022 Hyundai Palisade

03/26/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Efficient Efficient and accommodated me in a timely manner.

These folks are as nice as they can be. Very patient and kind. Thank you for all your help when I come in.

Jacqueline C.

Rome, GA

2022 Hyundai Kona

ReScore Reseña™

03/24/2022

Cliente Verificado

Categoría: Service

Revisit-review of service

Was contacted (immediately after posting my review) by Heath whom addressed my concerns. Heath personally made sure each of my concerns and complaints were addressed fully and resolved in a professional and timely manner. Thank you Heath!

Reseña Original

03/14/2022

Tipo de Servicio: Repair

Categoría: Service

Jackjack

Part of the staff is very rude and nosy asking questions above their pay grade. Still having some of the same issues. ( that have been reported multiple times!)

ERIC L. de Heritage Hyundai respondió el 03/15/2022 05:23 AM

We appreciate your comments, I will have someone reach out to you shortly for some additional information.

Cliente verificado

Rome, GA

2022 Hyundai Kona

03/05/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

They are definitely dependable

It is just a friendly staff and will to work with ya.

Shane H.

Cedartown, GA

2013 Hyundai Elantra

02/26/2022

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Needs Improvement

Only partial service and work was completed on my vehicle.. I had to fix things on my own afterwards and then request a refund on what was not completed properly. Poor communication with management.. they can do so much better. Needs improvement

BRYAN C M. de Heritage Hyundai respondió el 02/28/2022 05:44 AM

This is not the type of experiece we want our customers to have. Thank you for your comments as we will use them to make us better in the future. I hope you will still think of us for your service in the future and let us earn your business again.

Cliente verificado

Rome, GA

2019 Hyundai Kona

02/23/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Heritage Honda

Staff is courteous. Techs are able to correctly identify issues . Repair work is always correct.

Cliente verificado

Calhoun, GA

2019 Hyundai Santa Fe

02/20/2022

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good service, courteous staff

Arrived at my appointment time, they took my car right in and was completed in approx 45 min.

Cliente verificado

Silver Creek, GA

2021 Hyundai Venue

02/18/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

My Hyundai purchase

My car is the basic no frills model. Even the bare essentials on my new car are including

Jesse G.

Kingston, GA

2022 Hyundai Elantra

01/18/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

1st service

Wife took the car in for the first service in no time the car was finished everything checked out they guys are great there and its honestly nice to know while i work she can get things taken care of there

Carol D.

Rome, GA

2019 Hyundai Tucson

01/13/2022

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Replacement of tires not the same and no explanation of roadside warranty

I have had problems with the tire pressure on my car from day one had to come back 3 times the last time I was charged for a tire and I still have a service light on.

BRYAN C M. de Heritage Hyundai respondió el 01/14/2022 07:46 AM

THANK YOU FOR THE REIVEW, WE WILL USE YOUR INFO TO MAKE US BETTER IN THE FUTURE

Cliente verificado

2016 Hyundai Veloster

12/18/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service.

Service was great. Took care of a recall while I was there for oil change.

Jeremiah W.

Rockmart, GA

2020 Hyundai Santa Fe

12/10/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

N/A

Love my car

Charles R.

Rome, GA

2021 Hyundai Palisade

11/22/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

needed a part installed

took the car back right away. very friendly personnel who seem eager to help and provide a pleasant service experience. finished in a moderate time even though they were swamped at that particular time. kept me apprised of the progression of the maintenance.

Cliente verificado

Rome, GA

2022 Hyundai Kona

11/21/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Disappointed over an easy fix

Had the technician done his job efficiently the first time. It would have save me valuable time and worries.

BRYAN C M. de Heritage Hyundai respondió el 11/22/2021 04:19 AM

Im sorry about your experiece, thank you for the feed back. Hopfully in the future we can do better for you and you will consider us for future service

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