I was in and out of the dealership in two hours with the exact car my Wife wanted. This is the third
vehicle I’ve purchased from Gettel and I’ll always buy from them. Merrick is my salesman and I’d recommend him to everyone!!
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While my Internet purchase Comes with its own set of challenges, the Fresno team performed at a high-
level. I am very pleased with my purchase and experience.
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The sales process was seamless and easy. I checked out a couple of Genesis closer to me and was not
happy with the sales process. I was looking for a specific vehicle and when I found it at Genesis of Fairfield, I contacted them and spoke with Charles Goldstein. We started negotiations and came to an agreement on cost. The majority was done via email and over the phone including initial paperwork which was convenient especially with fears of Covid. When I went to pick up the vehicle, I meet Charles and he was as polite and professional as he was over the phone. The whole transaction from start to finish was easy with no surprises. This is an upscale dealership and they treat their customers with respect and professionalism. Will definitely come back for my next vehicle.
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Wonderful experience. We found the exact vehicle we wanted at Poway Genesis. Our salesperson was Dieg
o. He is such a professional and friendly man. He was extremely knowledgeable about the brand and car. We are hooked.
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On 1/28/24, my husband and I went to the Genesis dealership to only look around. We were very intere
sted in the GV80. We were approached by Bailey, who was very helpful, so helpful that we decided to make a purchase. The manager Reza came in several times to make sure that all of our questions and concerns were addressed. He represented the dealership well. Bailey and Reza both made sure we were aware of and given discounts that we qualified for. We were then taken to sign paperwork, which at other dealerships was a nightmare because it took forever. We met with Jackie, who was prepared for us. The process was quick, and we were done way before dark. We highly recommend the team at Genesis of Loma Linda. We easily rate them at 5 stars.
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Jessica at Genesis of Downtown Birmingham was by far the best salesperson out of three dealerships th
at we spoke to. We talked with someone for a week out of North Carolina, Hoover, and Oklahoma. None of them provided customer service the way Jessica did.
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