I want to share my honest experience with Shorts Auto. My journey began at North Side Ford for an ABS
light issue. They took over a week just to read the test codes, which I had already checked myself. After that, they came back with a repair estimate of $10,000 for a fix that wouldn’t even resolve my ABS problem. I spent the whole day calling around to 30 different places, trying to get quotes for the necessary repairs. Later that day, Shorts Auto contacted me with a much better price on a new transmission compared to the rebuild quotes I had received, and theirs even came with a warranty.
One of the major issues I had with North Side Ford was their poor communication. It was nearly impossible to reach anyone for updates. In contrast, Shorts Auto went above and beyond, keeping me fully informed throughout the process. They completed the repair quickly, even finishing ahead of schedule.
If you’re debating whether to choose North Side Ford or a smaller shop, let this review serve as a testament to how much better Shorts Auto is. I’m incredibly grateful for their excellent service in getting my car back on the road. Thank you, Shorts Auto!
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Sooo sorry that Jim Olsen is being forced to vacate his leased garage space. He is one of a kind. I a
lways could count on my car being properly fixed and that I could get valid advice on my car.
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I recently moved here and this is the first place I have taken my vehicle for an oil change. I felt
like I was a repeat customer and treated very friendly. I will definitely be back!
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I needed some heavy duty work on my 2006 Honda Ridgeline truck. I can’t believe the difference in the
ride. These guys were prompt and fair. I’ll be back!
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