My son just bought his first used/new car at Mountain View Hyundai. Very good experience. Sales Agent
Casey Millsaps was on point with the sale. No high pressure tactics. They did everything right and then some. We were in and out in a couple of hours. I highly recommend this dealership for new or used cars.
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Exemplary service from a wonderful service advisor.
Grant Freestone is an asset to Elder Hyundai's service advisor team.
I came in for an oil change and
was able to hear the kindest, most thoughtful service advisor while I was waiting. It was Grant, speaking with another customer, truly being an example of how to treat people in this world. He took the time to acknowledge any concerns, was genuine and honest in his responses, and went above and beyond to make the customer feel taken care of and never feel taken advantage of.
As for my vehicle, it was completed quicker than estimated (great job Brad!), and Grant was a pleasure during checkout. He even performed a little paint touchup for me, again, above and beyond service.
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In the end of 2023, I started having issues with my Santa Fe due to a recall. I ended up getting to w
ork with Emily, who was always very straight forward, kind, informative and timely. After 3 attempts of correcting the recall, they had reached out to Hyundai HQ to push for a new engine, as the recall had been ongoing and wasn't correcting itself after the suggested repairs. Thankfully they were able to get that pushed through and got me taken care of in a timely manner. The service team went above and beyond to get me taken care of.
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I just purchased a used vehicle at this Luther Burnsville Hyundai location. It was 2014 Honda Accord.
It was a trade-in car. They made the process easy. I was able to call them to schedule an appointment to test drive the car.
The sales agent that I worked with was Roberta. I really enjoyed working with her when it came to maintenances with the vehicle. Roberta made sure everything about the Honda Accord was inspected and made sure that the vehicle passed safety inspections. The car had a safety recall, so Roberta made sure to make an appointment with Walser Honda that was nearby to make the repairs and that it passed safety inspection. Communication was easy because I could call or email her questions about the vehicle.
When the vehicle was ready to be purchased, I worked with Eric, who is the Finance Manager. He also made the process go smoothly when it came to financing the car. He told me different quotes depending on what decisions I made when it came to different packages.
I am really happy about the customer service here at this location. If you're thinking about purchasing a used car or a Hyundai vehicle at this location, you will not experience any issues with the staff. They do not pressure you and will do everything they can to make sure you get what you want and need. Thank you, Roberta and Eric!
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Always a great experience when visiting Hyundai of Venice
I have been having my car serviced at Hyundai of Venice for almost a year now and always have a great
experience, and this last time was even better! Thank you so much to the staff for all of their hard work, and especially Tiffany, she is amazing! Best customer service and overall just a wonderful person! Tiffany made my day with her smile, genuine friendliness and wonderful personality! Thank you again, will be back soon!
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I have always had great service from Hyundai. East. I can always count on Steve W, the manager,, to a
ssure me of the work that is excellent, timely, and always fair. Love the service!
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Travelled about an hour from home passing several other Hyundai dealers to purchase my new Hyundai fr
om Lancaster Hyundai. Excellent deals and outstanding customer service.
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