I had an accident that required extensive repairs. One of the main components was on back order which
required a much longer return time than expected, but they stayed in contact with me the entire time and worked with my insurance company to make it go as smoothly as possible for me.
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Bruce at West Broad was extremely helpful, and patient and worked diligently to get me the vehicle I
was interested in. Once we decided on what we wanted he was in constant contact until the vehicle arrived at the dealership, sending pictures and providing information via text and phone conversations. The day of pick went so smoothly, never have I gotten out of a car dealership following a purchase so early and without complications. Would work with Bruce and West Broad Hyundai any time! They were great!
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I was looking for a small Suv. I drove into Red Rocks Hyundai and Eli showed up. He is very young, b
ut so sweet and patient and no pressure. I lived 90 miles away and didn't have my car with me. I had my eye on a used Tuscon, but it took me over a week to take my car down so they could give me a trade in value for it. The only thing I didn't like was being pressured to buy an extended warranty. I did eventually buy one, but at a much lower amount than they first quoted me.
Eli West was a pleasure to work with and if I like my Hyundai and wanted another one, I would definitely buy it from Eli.
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One of the best Dealerships i've ever been in people there are so Professional and laid back. You nee
d to talk to Carlos Montero He was our salesman. We are very happy with our trade-in we had 2018 Lincoln MKC Received a fair price on I'm the trade in ending up buying 2024 Hyundai Tucson. If you're in the market for a Hyundai, go to Hyundai of Louisville ,They will take care of you there.
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Late review, but I wanted to make sure that a review is left on Scott Lee. He made my visit so pleas
ant and efficient, I was in and out so quickly. He was genuinely so kind as well. It was the best service experience I had in a very long time so I'm going back again this week.
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