This is my fourth Hyundai, and experiences like this are exactly why I remain a loyal customer.
I
want to give a sincere thank-you to Valencia, Service Advisor at Hyundai of Hampton.
Valencia is consistently honest, professional, and incredibly helpful. She takes the time to explain what’s going on, gives realistic time estimates, and treats customers with respect. This visit was no exception — she listened, handled a warranty issue efficiently, and made sure everything was taken care of properly and at no cost to me.
It’s rare to find a service advisor who is both knowledgeable and genuinely kind. Valencia is exactly that. Because of her, service visits are stress-free and handled the right way.
Highly recommend working with her if you want clear communication and excellent customer care.
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Palmer listened to what I needed and what I wanted to pay and came up with the perfect car for me. I
love my Santa Fe Sport. It rides smooth, drives great and looks fantastic. Palmer was always available to answer my questions and to guide me in the process. Buying a car can be daunting for me but Palmer made this purchase a pleasant experience.
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Is there a method that allows me to be very detailed (instead of being limited in space), to state ho
w our GREAT Service Experience at McGrath Hyundai can be totally shared with all to read. I did not realize that I would be limited to the certain number of characters. There is absolutely no way that I can do justice to the praise this company deserves. Please let me know.
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We were unable to find our desired vehicle locally so worked with McDonald Hyundai in Littleton, CO.
4 1/2 hours away. John Kiramy Kept us informed the entire time as to where the vehicle was in the process of being perfect for the sale. Upon our arrival at the dealership we were greeted by a professional who showed us to John's work area. John showed us all the details of the vehicle and had us operate everything in a ride-along to make certain we understood how all the options functioned. Spencer Armijo worked us through the finance piece and all the options with warranty etc. Both folks were easy to deal with and any others we came in contact were friendly as can be. This a clean well run operation. Would definitely recommend them for a great experience in purchasing a vehicle.
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My son who is a student at Western Michigan University drives a 2021 Tucson, he was having issues wit
h the engine. The engine was making a knocking sound, tried making an appointment in Kzoo, they could not get him in for over a month, tried Grand Rapids, nope, it was a month and 1/2 away. So I called my service team in Illinois to see if there was anything they could do. They called Signature in Benton Harbor, and talked to Jen Gruber. Jen had the car in the next day. Jen kept us in the loop back in Illinois all the time with the timeline of the car. She got my son a loaner car to use, which was great. Signature had the motor replaced in less than 3 weeks from the time they got the car. I highly recommend seeing Jen, or anyone at Signature for their service needs
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Gracias a la asesora de ventas karen por su especial trabajo ayer con la compra de mi nuevo Hyundai s
i no es por ella no hubiera podido lograrlo muy atenta y servicial la recomiendo
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