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Rick Case Hyundai Cleveland

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(2,325 Reseñas)
100
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
Reseña Original
Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5
119
Total de ReScores
4.6
Promedio de ReScores
100
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

The Rick Case Hyundai service center in Cleveland, OH is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Rick Case Hyundai service center in Cleveland, OH is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(866) 446-8697

Horario del Negocio

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* No Se Proporcionó Zona Horaria
19991 Villaview Road Cleveland, OH 44119
Reseñas de Departamento de servicio's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(2,325 Reseñas)

LG
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Luke G.
Mentor, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/02/2024
9
Categoría: Service
First test drive
Jon Difranco was great! Such a great guy and down to earth with the whole process!

NM
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natalie m.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/11/2023
9
Categoría: Service
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CR
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Chris R.
Euclid, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2023
10
Categoría: Service
First Car Purchase Went Amazing!
I went looking to buy my first car and Hyundai was my first stop. I was nervous about this process because I know buying your first car is not the easiest. My girlfriend knew Frank that works there and I ended up seeing a high school friend Lorenz that works there too. Lorenz listened to all of our concerns and needs for my new car. He did everything he could to make sure we left with a car that day, and was affordable for my price range. I left happy with an amazing car! I am so thankful for Lorenz and Frank for helping us through this process. I highly recommend going here to purchase your car. The staff is great and made sure we were happy! They made buying a car a breeze!

DC
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Daniel C.
Medina, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/06/2022
9
Categoría: Service
Purchased a used car
Saw an internet advertisement for a used 2010 Toyota Corolla at this dealership and went to check it out after having looked at two other comparable models elsewhere. Met salesperson, Robert Vitko, who showed my wife & I the car and went for a test drive with us. My wife drove since she would be the primary driver. She said it responded well, but commented on the loudness of the exhaust - an apparent exhaust problem. Robert told us that in bringing the car up he’d noticed a problem with the tire sensor and assured us he would get that fixed if we bought the car. We also pointed out a couple dents in the front end that he also said he could get fixed. We then sat down to discuss the price and haggled some since it was more than the amount we were getting from insurance on our previous car that had been wrecked. In the end we agreed to the asking price because the car had significantly lower mileage than our previous 2010 Toyota Corolla and Robert committed to fixing all three identified problems. It took two weeks for the problems to all be fixed, but Robert was good about keeping us informed over the course of the repairs. We finally picked the repaired car up on July 30th, and found everything in order. So, in short, we were very satisfied with the quality of the product offered by Spitzer Hyundai and the service received from Robert.

DS
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David S.
Toledo, OH
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
05/15/2021
LIED TOO !!!!!!
called to confirm a car was there (2014 Chevy Impala) and made a appointment to go see it ( 2hours away)and test drive it. showed up and was informed the car was sold, talked to Steve Langdon 2 time that morning the one who handles the internet sale and 1 other sales man that said the car was there and he would have it outside and ready for me to look at when I got there, told him would be about 1-1:30 (got there at 1:17)
was told they do not hold cars and that's understandable but don't screw people over and let them drive 2 hours with the impression you are by saying you will make sure it's out front when I get there then try to talk me into looking at other cars. went there for 1 particular car and got royally SCREWED OVER and walked out, so word of warning- don't take there word for nothing because they will tell you whatever they can to get you in the door, like I told them "I WOULDN"T BUY A F***ING gumball from them.
No Recomendado

Cliente verificado
Mayfield Village, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good location
Professional, courteous and convenient.
Recomendado

Cliente verificado
Cleveland, OH
2018 Hyundai Sonata Hev
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/29/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great waiting room. Great service for price
Waiting room is spacious with tv, vending machine and coffee dispenser.
Recomendado

LW
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Loretta W.
Mayfield, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great customer service team
The customer service team was very pleasant and courteous. It was my first visit and the helped me to navigate through dropoff and when to pickup my car.
Recomendado

CS
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Caliber S.
Cleveland, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent customer service
Always on time and a great experience. Thank you
Recomendado

BT
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Bartol T.
Willowick, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/18/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Love my Hyundai
Rick case service and sales are great
Recomendado
PAT C., Service Manager de Rick Case Hyundai Cleveland respondió el 01/18/2021 01:42 PM

Thank You for the 5 Star Review, We really appreciate You coming to Rick Case.

Pat Clarke 
Service Manager Rick Case Hyundai
440-823-1840


IB
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Irene B.
Cleveland, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/15/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent service excellent personnel
I have been a customer for 6 plus years. Always excellent service and the people are great.
Recomendado
PAT C., Service Manager de Rick Case Hyundai Cleveland respondió el 01/18/2021 01:41 PM

Thank You for the 5 Star Review, We appreciate You coming to Rick Case.

Pat Clarke 
Service Manager Rick Case Hyundai
440-823-1840


Cliente verificado
Cleveland, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/15/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best of the best of the best
Top notch service
Recomendado

Cliente verificado
Geneva, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/04/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very friendly
They are all friendly and very efficient
Recomendado
PAT C., Service Manager de Rick Case Hyundai Cleveland respondió el 01/04/2021 12:52 PM

Thank You for the 5 Star Review, even though you're a Titans fan we still appreciate You!!

Pat Clarke 
Service Manager Rick Case Hyundai
440-823-1840


MM
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Monroe M.
Wiloughby Hls, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/03/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Rick case made my visit pleasureable
I would recommend Rick Case to my friends
Recomendado
PAT C., Service Manager de Rick Case Hyundai Cleveland respondió el 01/04/2021 12:50 PM

Thank You for the 5 Star Review, We appreciate You coming to Rick Case.

Pat Clarke 
Service Manager Rick Case Hyundai
440-823-1840


MF
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Michael F.
Cleveland, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/01/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Great quick service at a fair price
Recomendado
PAT C., Service Manager de Rick Case Hyundai Cleveland respondió el 01/02/2021 06:23 AM

Thank You Mr Feds, We appreciate You coming to Rick Case.

Pat Clarke 
Service Manager Rick Case Hyundai
440-823-1840

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.