So glad I leased my 2018 GTI from University VW. I had talked with a few other dealerships but liked
how University VW made me feel valued as a customer, and I already had previous experience with their stellar Passport Service. I began working with Ahmed, but when he had an emergency he handed off the deal to A.K. The transition was seamless, and both guys were awesome to deal with. A.K. was courteous, friendly, professional, and followed through with every detail. The employees at University VW really made me feel welcome, and the whole process was painless. I ended up with the exact car I wanted and felt I got a great deal. I would highly recommend A.K. and Univeristy VW!
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Biggs was fantastic! They are incredibly friendly, fast and very well priced! I will definitely be g
oing back and will be referring anyone I can to them!
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I've been going there for years and the service is always good. On my last visit I asked to check my
coolant reservoir as I have been losing coolant. After the oil change I received a call that I needed to have my reservoir replaced because of a leak. I was told that the tank would be $400 plus dollars but the dealer was out of stock and it would take a few days to receive. The total bill for replacement of the tank was estimated about $800. I put them on pause and see that the tank is readily available through after market parts dealers for about $50. I understand that every business needs to make a profit but I'd suggest you offer the customer the choice between replacement and OEM parts. I ordered the tank myself and will install (about an hour process) for a total of less than a $100.....
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I got locked out of my van today .. went to the store and left keys in the ignition. Tried every thi
ng I could think of.. nothing worked .. even tried calling home and my girlfriend gave her keys to her son to bring to me . But her key had fallen off the key ring.. ( we found it later under a chair) so still stranded I spotted this place ABC AUTO REPAIR..asked for help and they were great! Came over and got it open .. even tried to help me with getting a lock out kit but was unable to get one at that time.. a big THANK YOUTo Corrall , got me back in my van in no time .. After being stranded in Safeway’s parking lot at 128th and 1st Ave for a couple of hours . They were a lifesaver!
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Excellent service and attention to detail. Uncovered several issues with car - brakes needed, transm
ission cooler at radiator radiator mild leak not readily noticeable , low pressure power steering leaking at fixture. Fit us in on their busy schedule.
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