I cannot express enough what a wonderful experience our family had at West Houston Hyundai, all thank
s to Ricky! We test drove, asked all the questions, went home, texted more questions, and then came back and purchased our Palisade. Ricky answered every question and was incredibly patient and thorough. We really appreciated that he took the time to make sure we understood all the vehicle's functions before we pulled off the lot. We were also very very thankful for his negotiating skills in getting us at the price point we needed. He truly cared that we got what we needed and understood everything. Hands down the best car buying experience we've had in years! Thank you Ricky!
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Transmission work, shocks and strouds and everything and between
Excellent neighborhood car shop to have near by, the guys do a great job on a timely manner. I apprec
iate all their efforts and l definitely recommend it
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From Mike Palenik
I wrote a bad review last night late when I was tired and frustrated. I bought a
2022 kia and did not understand how to use the controls.
It was late and we were all tired. I went back this morning to complain and Juan was very patient with me and resolved all issues for
me. Amanda was my sales person and was very kind and when I go back for my next car I will definitely ask for her.
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Great experience! The owner squeezed me in despite their busy schedule, and the mechanic thoroughly e
xplained the extensive repairs. Now, my car runs better than ever. Professional, fair pricing, and excellent service—I highly recommend them!
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We came in to swap out the alternator and fuel sensor for my 2008 Hyundai Santa Fe. The guy at the fr
ont desk was very professional and to the point, the guys did a great job on the service!
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Vic and his team did a great job of setting expectations and taking care of business on a very large,
expensive repair job. They had to completely rebuild an engine for me and were very transparent and honest about the whole process. Highly recommend these guys!
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The service was great fast and affordable and so convenient to my location. The staff was great and m
ade you feel like family more than just a customer. They can fix anything and I recommend them to anyone who needs there car fixed professionally!!!
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I took my daughters Mazda Tribute after a transmission shop in Tomball had rebuilt the transmission a
t a premium price. 2 was out it leaked fluid from the left side axle. 10 days later the transmission shop says it's ready. 2 days later leaking again. Asked J's auto to look at it since we can't keep waiting. 6 was for transmission, 10 days for warranty work. Juan and his team spent a week diagnosing and replacing seals to finally find the the cause. The transmission shop never replaced the bushings that the axles go into. Problem solved and at a reasonable cost.
Thank you J's auto.
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