business image

VIC Auto Collision & Repair

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(570 Reseñas)
100
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
1
Total de ReScores
5.0
Promedio de ReScores
100
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Vic’s has been servicing automobiles, SUVs, and trucks in Spring and Northwest Houston for over 10 years.

We specialize in Mercedes-Benz, BMW, and other European motor cars. Additionally, we work on all cars and trucks and can change your oil as well as your engine. Our mechanical work carries a 36-month, 36,000-mile nationwide
Vic’s has been servicing automobiles, SUVs, and trucks in Spring and Northwest Houston for over 10 years.

We specialize in Mercedes-Benz, BMW, and other European motor cars. Additionally, we work on all cars and trucks and can change your oil as well as your engine. Our mechanical work carries a 36-month, 36,000-mile nationwide warranty, and roadside assistance.*

Our technicians can help maintain or repair any vehicle you or family members may own, from an Acura to a Volvo.

Vic’s also has a complete award-winning body shop and works with all insurance companies. Quotes are free, and our paintwork is guaranteed for as long as you own the vehicle.

* some exceptions may apply
...more

Categorías
Reparación de automóviles, Mantenimiento de automóviles, Carrocería del automóvil
Contacto
(281) 370-0101

Horario del Negocio

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
17545 Kuykendahl Rd Spring, TX 77379
Reseñas de VIC Auto Collision & Repair's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(570 Reseñas)

CC
gravatar
Charles C.
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2023
10
1997 LS400 Lexus
I have a 1997 LS400 Lexus, and I was searching for Mx Shop, who was Honest, professional, knowledgeable and would care for our cars(Especially this one) like I do. After talking to Chris he did not disappoint on All points!! My wife and I met Vic...and that was it! we have found a new family Mechanic!! They did Great work and my Lexus runs great!! and you can tell they take pride in their work..Thanks guys!!

JB
gravatar
Jacory B.
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2022
10
Amazing Company
This is the only place I will let fix on my car. I live in houston and I have like 20 different repair shops by me. I rather pay to have my car towed to this shop than trust any random mechanic with my car. Reasonable prices, Trustworthy, and Great customer service.

DA
gravatar
David A.
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2022
10
Trustworthy, honest and polite folks.
I felt like I was working with a member of the family from the very beginning. I know that my Porsche is an expensive car to maintain but unlike the dealer or other mechanics I did not get the feeling that they just saw dollar signs when I walked in. This is my 3rd Porsche and I like driving them so I have been to quite a few mechanics all around Houston throughout the years. So happy my wife found Vics Auto for me. Chris is Aces.

RB
gravatar
Richard B.
Trinity, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2021
Oil change (first one after engine replacement done by VIC)
Oil change and diag done on noise. All ok, however the oil activity percentage used was not reset. Was informed later that I was 0% and needed change. I reset it back to 100%. Not a big issue.

The brown curly-haired poodle was also a treat for me to pet while waiting!
Recomendado

RB
gravatar
Richard B.
Trinity, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2021
Engine replacement. Was desperate situation for me
My Chev Tahoe suffered a cylinder compression failure and in danger of throwing a rod. Dealer in Huntsville recommended engine replacement but cost would have been mind boggling. Vic towed my vehicle to their location and confirmed the replacement, but cost was about $1500 less than dealer. Started replacement Monday, was promised ready Friday, but. Was ready for pickup Thursday. Tahoe now runs like a new vehicle and can’t thank you guys enough for your service!
Recomendado

JC
gravatar
JIM C.
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/14/2020
cliente verificadoCliente Verificado
2008 Ford Truck
I always enjoy a visit to Vics, it is refreshing to deal with an honest, efficient group of people, hard to find these days. Thank you for your quick, courteous service, you keep my truck on the road.
Recomendado
Joel G. de VIC Auto Collision & Repair respondió el 11/16/2020 06:30 AM

 Hello Jim,  Thanks so much for taking time out to review our services on your truck. Our team appreciates the good words and the 5 Star rating.   Vic, Chris, and Joel


DH
Derrick H.
Spring, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/11/2020
cliente verificadoCliente Verificado
Categoría: Service
Derrick said no hidden fees, straight up proposals, and they execute what they said they would.
Recomendado
Joel G. de VIC Auto Collision & Repair respondió el 11/13/2020 08:54 AM

Hello Derrick,

Thanks for letting our customer support team know that all went well servicing your Avalanche. Our team appreciates the good words and the 5 Star rating.    Vic, Chris, and Joel


MS
Megan S.
Tomball, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/07/2020
cliente verificadoCliente Verificado
Categoría: Service
Megan said the business did everything perfectly and she was in and out.
Recomendado
Joel G. de VIC Auto Collision & Repair respondió el 11/09/2020 07:00 AM

Megan, Thanks for speaking with our customer follow up team, and letting us know everything went well. We certainly appreciate the 5 Star rating.    Vic, Chris, and Joel


IC
Ivan C.
Houston, TX
Mercedes-Benz S550
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/31/2020
cliente verificadoCliente Verificado
Categoría: Service
Ivan said the service was fine.
Recomendado
Joel G. de VIC Auto Collision & Repair respondió el 11/04/2020 06:56 AM

Hello Ivan,

Thanks for taking the call from our customer follow up team. We are pleased everything was OK with your Mercedes-Benz service.  

Vic, Chris, and Joel


AK
gravatar
ANDREW K.
Spring, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/18/2020
cliente verificadoCliente Verificado
Vic and his employees are very honest and efficient.
We have been going to Vic's for quite a while now and we are always happy with his work as well as his prices. He is very honest and does his best to get you the best price he can for the work needed for your vehicle.
Recomendado
Joel G. de VIC Auto Collision & Repair respondió el 10/19/2020 06:44 AM

Thanks Andrew for taking time out to review our services. We appreciate the good words and the 5 Star rating.

Vic, Chris, and Joel


JJ
Jai J.
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/03/2020
cliente verificadoCliente Verificado
Categoría: Service
Jai said that the process was quick and easy.
Recomendado
Joel G. de VIC Auto Collision & Repair respondió el 10/05/2020 06:46 AM

Hello Jai,

Thanks for taking the call from our customer service follow up team. We appreciate your favorable comment and the 5 Star rating.    Vic, Chris, and Joel


RS
gravatar
RACHAEL S.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/01/2020
cliente verificadoCliente Verificado
EXCELLENT SERVICE
My car was picked up AND dropped off at my home for me while I was at work due to scheduling constraints. Chris kept me informed of all updates and expected delivery times.

I am always appreciative of the care and concern and phenomenal customer service I receive.
No Recomendado

VS
gravatar
VIVEK S.
Tomball, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/01/2020
cliente verificadoCliente Verificado
Routine service.
Friendly and professional service.
Recomendado
Joel G. de VIC Auto Collision & Repair respondió el 10/01/2020 09:21 AM

Hello Vivek,

Thanks for trusting us with your Jaguar and taking a moment to rate our service. The 5 Star rating is much appreciated by our team.
Vic, Chris, and Joel


LL
Luis L.
Cypress, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/25/2020
cliente verificadoCliente Verificado
Categoría: Service
Luis said the business was very informative and they also gave him recommendations on his vehicle.
Recomendado
Joel G. de VIC Auto Collision & Repair respondió el 09/26/2020 11:02 AM

Hi Luis,

Thanks for responding to our customer service follow up team. Good to hear everything is OK on your Navigator. Thanks for the good words and the 5 Star rating.    Vic, Chris, and Joel


BB
Bruce B.
Houston, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/23/2020
cliente verificadoCliente Verificado
Categoría: Service
Bruce said that they did a great job.
Recomendado
Joel G. de VIC Auto Collision & Repair respondió el 09/24/2020 10:08 AM

Hello Bruce,

Thanks for taking the call from our customer service follow up group. The 5 Star rating means a lot to our team and we appreciate your trusting our shop to work on your Lexus.    Vic, Chris, and Joel

Negocios Cerca de Ti
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(313 Reseñas)
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(87 Reseñas)
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(1 Reseña)
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(830 Reseñas)
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(643 Reseñas)
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.