Wonderful customer service. Owner communicated with me very well and was very considerate of my situa
tion. Would definitely use them again. A bit pricey but worth it. However AAA did not do their job. Battery should have been replaced by them. They dropped the ball. And I will address it
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So rare and great to have a place pick up the phone-
This place is a local gem for us Mustang reside
nts- they were flexible, gave me a reasonable quote within hours of dropping my car off- and got the job done well
Highly recommend
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I love Direct Tire. They are always friendly and efficient and the best part is they're fair and hone
st. They don't try to upsell you on things you don't need. I highly recommend Direct Tire and Auto Service in Watertown!
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My car was due for an oil-change, and I asked if I also needed to do the + $800 recommended repairs a
dealership uncovered whilst doing airbag recall work the previous week. The car didn't, so I was saved a large expense.
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Tire purchase/installation and other service items
I needed new tires with quick installation, and they provided several options and were very responsiv
e via email, text, and phone. I took advantage of the opportunity for them to evaluate other items that might need repair, as I knew my Jeep was likely due for other service items. It was all done exceptionally well and with great professionalism on the part of the team. Thanks so much.
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