I had just recently bought a 2013 Hyundai Sonata out of Fort Myers Florida. I had only had the car le
ss than a month and the engine failed as I was pulling off the highway. I just moved to Northern Kentucky and did not have a clue what dealership to bring my car too. After realizing that there was a recall issue out, I started calling all the Hyundai dealerships in my area. Everyone was booked out for three months on just a diagnostic. If you have had an engine recall, you will know that’s just the first step of getting the whole process started. After calling around I stumbled upon Jeff Wyler superior. They were the only dealership not booked out for months on end. I spoke to the service department and I was in shock when they told me I could drop off my car that day, as every other dealership gave me a three month wait. The vehicle I have is the only one I have to get around. Waiting three months was not in the cards. Everyone in the service department was exceptional and answered any questions I had. I called more times than I can count and they always reassured me of the process. I’ve never dealt with an issue like this and they were always friendly and explained the process step by step. My experience here was beyond exceptional. Will, in the service department is the reason I’ll be coming back for service and sending my friends/colleagues to Jeff Wyler Superior Hyundai as he did an amazing job at explaining everything. I’m extremely thankful for everyone in the service department and the job they did, no words of thank you could ever be good enough for my time in need. Everyone was exceptionally welcoming.
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I was introduced to Ken’s by my neighbor and I am so glad I was. I feel very safe and confident, and
knowing that as an older female, who knows nothing about a car then I will not be taken advantage of that. I will get honest advice, and the best service. I don’t think I’ll be going to any other Garage. And I will be singing the praises to everyone I know.
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Was referred to Rob & Moore’s Garage through a family friend after moving back in town. Rob promptly
schedule a time for drop off and was informative every step of the way during his inspection. With their speedy but diligent service my car was ready in 24 hours. Very reasonably priced as well. Would highly recommend Moore’s garage/Rob to any & everyone I know who needs work done on their car.
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The oil change was done in a timely manner when. I needed it to be scheduled and the service was pro
vided in a competent manner as I expect from Village Auto.
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The service department at the Alexandria location is excellent. I really appreciate the personal atte
ntion from employee, Jeff Noe. He is always professional and helpful.
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