Good, but issues
There are a lot of things to like about the Santa Fe. You get a lot for the price; however, Hyundai really put us in a bind with the factory infotainment system. The system is locked and won’t connect to BlueLink anymore. I’ve had it looked at and reset several times, and all we get is a “blue screen of death”. On some vehicles, you’d just replace the system, but because the unit is tied to the climate controls and the backup video camera will only work on that specific unit, there’s no replacement system on the market. We’d have to find a used one and it would still be missing Apple CarPlay and Android (whatever it is called) because it’s based on 2013 technology. The cost to replace the 8 year old stereo is $700?!? Plus, the whole BlueLink subscription is a ripoff. $300 a year!!? My experience with BlueLink (which won’t even work after 2021 since my system is tied to 2G cell tech) has been a waste of money. I regret not just having a base radio system put in and adding an aftermarket radio and remote car starter put in after the purchase. Additionally, we had to have the engine replaced at 75k miles. Fortunately, it was under warranty, but that wasn’t good. We’ve had a very high number of recalls to be addressed too. The ride is good, the acceleration is adequate in our 2.0 turbo, but there’s lots of road noise. I will say the panoramic roof has held up well and the interior (with leather) has held up well to 8 years of use in a northern climate. It’s really sad that BlueLink was a part of this car. It really soured my desire to ever own another Hyundai (even more than the engine failure). Hyundai: just add remote start to the key fob and get rid of BlueLink and allow the climate controls (with temp settings) to reside outside of the infotainment system.
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