Getting technical advice that is friendly, authoritative, and free? YES!
I met Steve Montano today when I dropped by unannounced at All Terrain Transmission with concerns abo
ut my Jeep drive train and the possibility of my having damaged it. I learned the Montano brothers' business is quite busy, but Steve took a quarter of an hour or more to hear me try to clearly describe my concerns, to ask probing questions, and then to put my mind at ease. He told me of signs of developing problems to watch for, and we did agree on a procedure that could confirm his impression that "all is well." However, since I was just passing through and Steve's shop schedule is booked for weeks, I'll be towing the Jeep onward to our destination in AZ... where I will try to find a shop where that same work can be done. Hopefully, I will be able to find one where the owners are part of the technical team and strike me as honest and reliable as Steve Montano does. Even more rare, but worth mention too, is the fact that this gentleman struck a friendly cord I don't usually sense in such a discussion. I just wish he'd move his shop to my home town!
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Perhaps the best recommendation I can give is that I am more than happy to drive 17 miles one directi
on just to have my car serviced by John Rhodus!
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Nick and Junior are not only extremely knowledgeable, but they excel in Customer Service! They went a
bove and beyond to assist my family. I can’t thank them enough for their concise record keeping and attentiveness. They truly care about their customers and the success of the interaction. Five Stars-extremely helpful, positive, informative, superb communication and surpassing expectations!
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From the moment I walked through the door of Kirbys 20 years ago, the family‑friendly atmosphere is i
mpossible to miss—everyone greets you with a smile, the waiting area feels comfortable and inviting, and you never get the sense that you’re “just another ticket.”
The technicians here are truly top‑notch. They take the time to explain what’s going on with your vehicle in a way that’s clear and honest, and their workmanship is outstanding. You can tell they take pride in what they do. Whether it’s routine maintenance or a tricky repair, they approach every job with professionalism and real skill.
What I appreciate most is the trust factor. It feels like bringing your car to a family member who actually knows what they’re doing. No pressure, no upselling—just solid work from people who genuinely care about keeping you safe on the road.
Highly recommended for anyone looking for a shop with excellent technicians and a warm, family‑oriented environment. This is the kind of place you stick with for years. Thanks to Mitch, Trey, Miranda and Tom.!
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