We brought my sons car in because it was having trouble starting. We were told by Travis that they wo
uld do a thorough inspection and let us know what needed to be fixed. I was called the next day by Travis and told that the positive battery cable clamp was loose and they tightened it. This cost us $130.38. Travis recommended we also get the engine air filter, cabin air filter, windshield wipers, and license plate bulb replaced for an additional$235.00(I can't remember the exact cents). I am so glad that I found out on my first visit that Real Tech is a complete scam shop. $130.38 to tighten a clamp.....now I know why they can afford to send out such fancy mail flyers to get more business. If they would have tightened the clamp and not charged me I would have come back with all 4 cars....NOT happening now!!
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I have been coming here for years and i used to work with the previous owner Terry who was awesome. T
ony is the new owner and my experience was great this time as well ! I called Tony monday morning at 8am . I explained to Tony what issues i was having with my truck. Tony was prompt and told me to bring my truck in. Within two hours my truck was fixed and running like! Tony knows what he is doing and I was pleased with the service provided. I will be coming for sure!
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Was an excellent experience dealing with the helpful people in the service department Tami and I beli
eve his name was Doug very nice gentleman anyway were very nice explained everything called me kept me up to date on progress will go back.???
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Excellent Sales, Service, and Inventory, by a returning customer
We have been RVing since 1973 so we have owned everything from slide in campers to 40' diesel pushers
. Our best experience, over all of these years, has been at Poulsbo RV, in Kent, WA. We have now purchased our 5th motorhome from Kent Poulsbo, and this one is the absolute best!
Jeremy in sales, is always our go to person whenever we are in the market. He is an excellent listener, very RV knowledgeable, and, with a low pressure personality, he makes the RV search and entire purchase process go smoothly. At each step of the process we were made to feel appreciated, listened to, and part of the RV family. I wish I could remember the names of the folks in management and finance that we worked with to give them a shout out, but suffice it to say, everyone was great to work with, or we would not have bought 5 motorhomes from them!
In addition to Jeremy, the person that I have had the most contact with, over multiple RV's and years, is Scott in the service department. Scott is another example of a very knowledgeable RV professional that is not afraid to answer questions & to insure that any concerns we have had are handled in an expeditious and accurate manner.
Jim & Bev Miller
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While traveling through Las Vegas many miles from home our RV transmission locked up. We were a bit n
ervous about getting repairs hundreds of miles from home . The road service technician recommended Sin City Truck & Trailer Repair. We are so glad they did.
While the repair was expensive I feel it was reasonable.
The work was done in a timely manner and the price quote was accurate.
I do not plan to go back there but any service or repairs needed when we are close by will go to this shop.
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Big shot out to Poulsbo RV Everett, especially Deanna and her team! They serviced our RV with a quick
turn around time and were EXTREMELY accommodating to our schedule. We did not purchase our rig from them but they treated us like family. We will not hesitate to use their services again.
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