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Zarate Auto Care LLC

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(2,262 Reseñas)
96

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
96
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Manuel Zarate founded Zarate Auto Care in 2013 to proudly serve automobile owners in the Glendale area. We are a local family owned and run business.

We’re passionate about cars, and we bring that passion to the work we do. Our mechanics are professional, quick and careful. We’ll send you home driving a safe vehicle that meets all
Manuel Zarate founded Zarate Auto Care in 2013 to proudly serve automobile owners in the Glendale area. We are a local family owned and run business.

We’re passionate about cars, and we bring that passion to the work we do. Our mechanics are professional, quick and careful. We’ll send you home driving a safe vehicle that meets all regulations and inspections.
...more

Categorías
Mantenimiento de automóviles, Reparación de automóviles, Mantenimiento del coche
Contacto
(623) 847-0216

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Arizona
8601 NW Grand Ave Peoria, AZ 85345
Reseñas de Zarate Auto Care LLC's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(2,262 Reseñas)

TR
gravatar
T R.
Glendale, AZ
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/09/2026
0
Broke my window while fixing the actuator
⭐ 1 STAR

Extremely disappointed with Zarate Auto Care and their complete lack of accountability.

I brought my van in specifically to have the sliding door actuator replaced. The window in that door was working and NOT broken when I dropped the vehicle off. After they completed the actuator repair—which requires working inside and reassembling that same door—suddenly the window in that exact door is broken.

Now Zarate Auto Care refuses to take responsibility and wants to charge me approximately another $600 to repair a problem that DID NOT EXIST before they worked on my vehicle.

That’s unacceptable.

I understand that things can accidentally happen during a repair. What I don’t accept is returning a customer’s vehicle with something broken that was working beforehand and then expecting the customer to pay hundreds of dollars more to fix it.

I brought my van in with one problem. I paid to have that problem repaired, and I left with a brand-new problem in the exact same door they worked on.

Based on my experience, I would seriously think twice before bringing a vehicle here. Take pictures and videos of everything before handing them your keys, because if something isn’t working afterward, you may find yourself being told it’s your responsibility.
Manuel Z. de Zarate Auto Care LLC respondió el 09/09/2026 03:55 PM

Please understand whoever is reading this dishonest review that we replaced a door lock actuator on March 19th 2026, customer brings it in almost 6 months later September 9th due to their window falling down from a bad/worn window regulator, is quoted price to repair it and makes the claim we broke it from doing the door lock actuator 6 months prior which wouldnt be possible. This review makes it seem as though we returned the vehicle back to him with a broken regulator which is simply untrue. Secondly they are 2 different issues however this customer seems to believe they are related. We strive to be fair and honest in all the work we do and explained everything from start to finish. Unfortunately this is a case of a difficult customer making claims with Zero proof and understanding of how these repairs work. Let our 4.9 Rating with 2,200 reviews be proof that we truly care about our customers and the work we provide. 

Zarate Auto Care Team

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.