I took my car because the a/c fan did not work. Scott, at the front desk was helpful/ informative when I brought the car in. Parts were ordered and delivered from Dallas. Repair was 'completed' by the end of the day. So far, so good. When I arrived to pick up my car, Scott wanted to run my card for payment. I asked to start the car and see that the fan was working. Scott became offended and told me I was questioning his integrity. I repeated that I wanted to know the fan worked. Scott angrily went to the car and we turned on the car. The fan worked. It was set on 3 of 4 speeds. We returned to the office and I paid almost $500 for the repair. After paying, I told Scott I believed that his response to my request to know the fan worked was inappropriate. He told me that NONE OF HIS CUSTOMERS EVER ASKED TO BE SHOWN THE THE REPAIRS WERE DONE CORRECTLY AND IF I DIDN'T LIKE IT NOT TO COME BACK. When I started my car to leave, I turned the fan to 4(high). NOTHING. I returned to the office and asked why there was no high fan. Scott's reply was that it was the fan switch and was not part of the repair that I authorized.
REPAIR OF A/C FAN CANNOT POSSIBLY NOT INCLUDE REPAIRING THE SWITCH.
I will not return to Young Guns Auto Repair in Sanger TX. I will definitely steer all who ask me away from Young Guns Auto Repair in Sanger TX.
Anyone who pays for any Auto repair anywhere and does not ask to check it out before paying is making a big mistake.
Anyone who takes their car to Young Guns Auto Repair in Sanger TX is making a big mistake.
I am not questioning Scott's integrity. He has none to question.
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REPAIR OF A/C FAN CANNOT POSSIBLY NOT INCLUDE REPAIRING THE SWITCH.
I will not return to Young Guns Auto Repair in Sanger TX. I will definitely steer all who ask me away from Young Guns Auto Repair in Sanger TX.
Anyone who pays for any Auto repair anywhere and does not ask to check it out before paying is making a big mistake.
Anyone who takes their car to Young Guns Auto Repair in Sanger TX is making a big mistake.
I am not questioning Scott's integrity. He has none to question.