I can't believe York Automotive would treat a customer the way they treated me. I brought them a running vehicle to fix an oil leak. Teddy ignored my initial request and tried to sell me an exhaust. When I declined the exhaust and reminded him the first priority was the oil leak, he told me it needed a new motor. When I asked how much it would be for the repair, he said "If you're not going to spend any money for an exhaust, I'm not going to give you an estimate for a rebuild." Shocked, I told him I'd come get it. When I went to pick it up, the truck wouldn't start. I was then told I had to pay to have them look at it. I had it towed out. TAKE YOUR BUSINESS SOMEWHERE ELSE. They are as crooked as they come. It's a shame any business would carry on this way.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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